Ocean Medallion Questions

[trbarton]

Once I’ve loaded all of the required information on the “Ocean Ready App” & have my Medallion do I still have to go to the check-in desk at the pier or can I go onboard once they start boarding?  
 

Anyone had any problems using the Medallion & if so what did you do?

 

Thanks!

 

Tom😀

[voljeep]

14 minutes ago, trbarton said:

Once I’ve loaded all of the required information on the “Ocean Ready App” & have my Medallion do I still have to go to the check-in desk at the pier or can I go onboard once they start boarding?  
 

Anyone had any problems using the Medallion & if so what did you do?

 

Thanks!

 

Tom😀

you will be directed as to which line to get into if you have the OM in hand 

 

at least that's the way it is in the cruise capital of the world that we use ...🤑🦄🥃… for our wonderful, exotic, long weekend cruises to the beautiful Caribbean islands !! ⛱️🐬🎲🍷🍻

Edited June 7, 2020 by voljeep

[Roberto256]

1 hour ago, trbarton said:

Once I’ve loaded all of the required information on the “Ocean Ready App” & have my Medallion do I still have to go to the check-in desk at the pier or can I go onboard once they start boarding?

 

Who knows?

 

Princess may want you to fill out a actual health questionaire...

Princess may want to take your temperature...

 

No one (including Princess) knows what the process will be when they resume sailing.

 

This is almost as hard as guessing whether the medallion will work properly for you...

 

I had suggested that princess offer a nice combination mask, medallion holder,

with logo and "Come back new."

 

To paraphrase another poster reply:

 

Edited June 7, 2020 by Roberto256

[skynight]

We went on three medallion cruises sailing from FLL, San Pedro and Quebec. In each case those with medallions in hand went directly to the waiting areas and boarded with their groups. Those without went to the check in and picked up their medallions, an extra step that took less than 10 minutes. Boarding was very fast pre-pandemic. Now, no one knows.

[trbarton]

9 minutes ago, skynight said:

We went on three medallion cruises sailing from FLL, San Pedro and Quebec. In each case those with medallions in hand went directly to the waiting areas and boarded with their groups. Those without went to the check in and picked up their medallions, an extra step that took less than 10 minutes. Boarding was very fast pre-pandemic. Now, no one knows.

Thanks!  Did you ever have to show your passport?

 

Tom😀

[Baystate]

38 minutes ago, trbarton said:

Thanks!  Did you ever have to show your passport?

 

Tom😀

We did have to show our passports to get inside the cruise terminal, but that was the last time.  We did not need it board the ship.

[franktown]

Yes.  Had to show passport.

[AF-1]

trbarton;  you will show your physical passport the the port security;  once you pass thru port security and enter the Princess lobby; you show your ocean medallion to a Princess rep and they will direct you to the boarding/waiting area.  With the new rules for this pandemic; you may have to get your temp taken at some point.  No one will know until cruising starts up again.  Have a great day

[trbarton]

4 hours ago, AF-1 said:

trbarton;  you will show your physical passport the the port security;  once you pass thru port security and enter the Princess lobby; you show your ocean medallion to a Princess rep and they will direct you to the boarding/waiting area.  With the new rules for this pandemic; you may have to get your temp taken at some point.  No one will know until cruising starts up again.  Have a great day

Thank you very much. Yes we’ll all have to wait & see what the new procedures are. Temp taken for sure. 
 

With the medallion in what order do they board people?  Is it by the level you at with Princess?

 

Thanks again!

 

Tom😀

[Italy52]

23 hours ago, trbarton said:

Once I’ve loaded all of the required information on the “Ocean Ready App” & have my Medallion do I still have to go to the check-in desk at the pier or can I go onboard once they start boarding?  
 

Anyone had any problems using the Medallion & if so what did you do?

 

Thanks!

 

Tom😀

We had two problems while using the Medallion:  we were charged for some drinks that we did not have and were double charged for coins we purchased in the laundry room.  Both charges were reversed after we went to the Guest Services desk and showed the Princess representative the charges.  When cruising, we always monitor our charges daily just in case false charges hit our bill.

[voljeep]

38 minutes ago, trbarton said:

With the medallion in what order do they board people?  Is it by the level you at with Princess?

pretty much like before with the cruise card

 

wedding parties

suites / elites 

etc

[AF-1]

I agree with voljeep;   the ocean medallion replaces your cruise card.  Boarding will be same as before; elites and suites first; followed by others.

[Treasure Hunter]

Pre-pandemic the medallion worked great. It opened your stateroom door and said Hello. It worked great in the Casino at the slot machines. The only door it didn't open was at the suite concierge lounge, which was a pain as that door is very heavy and it is hard to bring food/drinks back to your room and open the door at the same time. Boarding took seconds. Sigh

[Sea Hag]

On 6/7/2020 at 11:11 AM, trbarton said:

Once I’ve loaded all of the required information on the “Ocean Ready App” & have my Medallion do I still have to go to the check-in desk at the pier or can I go onboard once they start boarding?  
 

Anyone had any problems using the Medallion & if so what did you do?

 

Thanks!

 

Tom😀

My husband's account was charged for a premium drink package that he hadn't ordered. Took a couple of visits to customer service to get the charge reversed. 

[phabric]

On my Oct 2019 Sky Mediterranean cruise,  on my second week of my B2B, my medallion would not open the cabin door. The guest services replaced the Medallion with my name and ship information with in minutes.

[AF-1]

phabric;  do you think your medallion battery died?

[phabric]

It must have as my cabin mate’s Medallion worked fine at the door.  I was surprised the new medallion had my name/ship information on it in only a couple of minutes.

[AF-1]

when the medallion program came out;  the battery was supposed to last weeks after your cruise;  your medallion was just one of the unlucky ones;  oh well you got a new one and that's good

[phabric]

My Sky Oct 2019 cruises were Sky’s first cruise for customers.  Sky had a 3-4 day cruise for top executives and travel agents before my cruise from dockyard to Athens.

 

I enjoyed using the medallion.

Edited June 20, 2020 by phabric

[san diego sue]

Used it on the Caribbean Princess, Sky, and Royal.  Battery failed once on the Sky and medallian was replaced. Also for some reason the battery for our door failed several times on the Sky 28 day cruise. We never called it in because the door worked but somehow it showed up on ship's computer system and staff showed up at our door.

It feels exciting when the medallians show up in the mail prior to cruise. It was something to look forward to prior to our cruise and the excitement really builds up when it actually shows up.You get a lanyard with it too. We changed the background color of the medallian holder. It is blue. On board they sell all different backgrounds. I think they are $3.95. We went to craft store and bought craft paper with designs on it. Cut out and inserted in medallian holder. Paper was .25 each for full sheet.The background that comes with medallian has nothing to do with your status.. I liked changing the background and not flaunting status. However the medallian itself is the color of your status. 

[phabric]

I purchased the Canadian background for the Medallion holder.  I had so many people come up to me inquiring about it.  A great way to meet other Canadians.  I purchased on the Caribbean at $3/1 or $5/2 in 2018 and the price went up on the Sky in 2019 to $5/1.

[AF-1]

When I sailed on Caribbean Princess last year I saw quite a few passengers with different type holders.  Some bought them onboard; and others bought them online.