doodlefan Posted January 14 #8276 Share Posted January 14 18 hours ago, drakes2 said: I don't think anyone's had them added to their total points yet I have received my points as of yesterday. They show in my history AND my total is now 5 points higher! This was all showing yesterday morning for me. I hope those of you needing them for an upcoming cruise this month get them. If not I'd be calling and asking them to manually add them, but normally everyone does get them by the 15th. 1 Link to comment Share on other sites More sharing options...
drakes2 Posted January 14 #8277 Share Posted January 14 1 hour ago, Ex-Airbalancer said: Over 90% passengers are not in suites so the benefits are a nice perk I use all the bebefits Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted January 14 #8278 Share Posted January 14 8 minutes ago, drakes2 said: I use all the bebefits Really? I'll bet you don't use the Deal or No Deal Bonus card or the Photo Package Discount. Link to comment Share on other sites More sharing options...
drakes2 Posted January 14 #8279 Share Posted January 14 5 minutes ago, Ipeeinthepools said: Photo Package Discount. Didn't need to use it. We were 6 solos who met every night for martinis and dinner. One lady bought all the professional pictures and emailed them to us. Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted January 14 #8280 Share Posted January 14 Just now, drakes2 said: Didn't need to use it. We were 6 solos who met every night for martinis and dinner. One lady bought all the professional pictures and emailed them to us. I knew you didn't use all of the benefits. 1 Link to comment Share on other sites More sharing options...
GimmeOcean Posted January 14 #8281 Share Posted January 14 30 minutes ago, GimmeOcean said: Where can you see this history? Past Cruises? I haven’t sailed on Celebrity yet but I did watch the webinar in December. Ah, found the Points History page. It says I haven’t earned any points. Link to comment Share on other sites More sharing options...
takenabreak Posted January 14 #8282 Share Posted January 14 How do you check points history on webinars? I can see my points history for past cruises but not webinars. Thanks! Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted January 14 #8283 Share Posted January 14 (edited) 1 hour ago, Ipeeinthepools said: Really? I'll bet you don't use the Deal or No Deal Bonus card or the Photo Package Discount. Maybe she should have wrote “I use all the useful benefits”😉😁 Edited January 14 by Ex-Airbalancer 1 1 Link to comment Share on other sites More sharing options...
Charles4515 Posted January 14 #8284 Share Posted January 14 (edited) 36 minutes ago, takenabreak said: How do you check points history on webinars? I can see my points history for past cruises but not webinars. Thanks! They show up in points history as Power Up points with the Webinar info. Edited January 14 by Charles4515 Link to comment Share on other sites More sharing options...
takenabreak Posted January 14 #8285 Share Posted January 14 Thank you Charles4515! I found it. Not sure why I had such a hard time locating this. The webinar is there just need to wait for points to be awarded. 1 Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted January 14 #8286 Share Posted January 14 My December Webinar points are not showing up, but previously ones are there Does anyone have an email , or is it better to call Captain Club next week after more staff would be back at work after the holiday? Link to comment Share on other sites More sharing options...
drakes2 Posted January 14 #8287 Share Posted January 14 2 minutes ago, Ex-Airbalancer said: My December Webinar points are not showing up, but previously ones are there Does anyone have an email , or is it better to call Captain Club next week after more staff would be back at work after the holiday? If they are not in your account I would call Tuesday; they answer pretty quickly early morning. They did say the 14th so have the rest of the day to post. 1 Link to comment Share on other sites More sharing options...
Ipeeinthepools Posted January 14 #8288 Share Posted January 14 If I don't get my points, I'm not booking any more cruises with Celebrity. 1 3 Link to comment Share on other sites More sharing options...
Sunny Pearl Posted January 14 #8289 Share Posted January 14 1 hour ago, Charles4515 said: They show up in points history as Power Up points with the Webinar info. Is this on the Celebrity log in where you book cruises and manage your reservation, or under the Captains Club Levels section where you have the second log in? Link to comment Share on other sites More sharing options...
Sunny Pearl Posted January 14 #8290 Share Posted January 14 2 minutes ago, Sunny Pearl said: Is this on the Celebrity log in where you book cruises and manage your reservation, or under the Captains Club Levels section where you have the second log in? Never mind 🙃 I found it. Just need to remember where for next time. 😁 Link to comment Share on other sites More sharing options...
CCRUZER Posted January 14 #8291 Share Posted January 14 1 hour ago, Ipeeinthepools said: If I don't get my points, I'm not booking any more cruises with Celebrity. Ditto!!😎 Link to comment Share on other sites More sharing options...
Rare keesar Posted January 14 #8292 Share Posted January 14 1 hour ago, Ipeeinthepools said: If I don't get my points, I'm not booking any more cruises with Celebrity. But how will you get your laundry done? 1 Link to comment Share on other sites More sharing options...
Rare Stockjock Posted January 14 #8293 Share Posted January 14 (edited) I'm not even seeing it as pending, so I suppose I need to contact Celebrity. Anyone know who to contact? Edited January 14 by Stockjock Link to comment Share on other sites More sharing options...
mariemacdonald Posted January 14 #8294 Share Posted January 14 On 1/12/2024 at 11:13 AM, islandwoman said: I should have rephrased my question. It was related to the discussion about earning enough PUP to get free laundry. I should have said something like, "If we fail to earn enough PUP to get complimentary laundry, is there another way?" Or, "Do we really have to stress about earning enough PUP to get one bag of free laundry?" It is not the PUP points that gets you the free bag of laundry. It is reaching ELITE status that does so. PUP only help you reach that status a little sooner. Link to comment Share on other sites More sharing options...
mariemacdonald Posted January 14 #8295 Share Posted January 14 3 hours ago, takenabreak said: How do you check points history on webinars? I can see my points history for past cruises but not webinars. Thanks! Sign into the Captains Club. Scroll down to MY Cruises and Points, then select Points History Link to comment Share on other sites More sharing options...
the mice Posted January 14 #8296 Share Posted January 14 (edited) On 1/13/2024 at 10:02 AM, WeMissSeaView said: Same here. Same here as well. Show up in Points History but not added to the total. (I have a log I keep). Edited January 14 by the mice added details Link to comment Share on other sites More sharing options...
doghog Posted January 14 #8297 Share Posted January 14 1 hour ago, Stockjock said: I'm not even seeing it as pending, so I suppose I need to contact Celebrity. Anyone know who to contact? Oh now the shoe is on the other foot! 🤣 1 Link to comment Share on other sites More sharing options...
drakes2 Posted January 14 #8298 Share Posted January 14 2 hours ago, Stockjock said: I'm not even seeing it as pending, so I suppose I need to contact Celebrity. Anyone know who to contact? 844 418 6824 is the Captains club phone number. They will e mail captains club for the missing points or any other issues one might have. I have always found them pretty quick to respond via email. A couple years ago I was missing a lot of points from two cruises as I sailed solo and was only awarded points based on single occupancy and the points were added within days. 1 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted January 14 #8299 Share Posted January 14 Same here. Points showing in my Points History but not on my profile page total. Not a bid deal as not sailing Celebrity until May. Link to comment Share on other sites More sharing options...
luv4cruises Posted January 14 #8300 Share Posted January 14 1 hour ago, drakes2 said: 844 418 6824 is the Captains club phone number. They will e mail captains club for the missing points or any other issues one might have. I have always found them pretty quick to respond via email. A couple years ago I was missing a lot of points from two cruises as I sailed solo and was only awarded points based on single occupancy and the points were added within days. 1 hour ago, DaKahuna said: Same here. Points showing in my Points History but not on my profile page total. Not a bid deal as not sailing Celebrity until May. 1 hour ago, DaKahuna said: Same here. Points showing in my Points History but not on my profile page total. Not a bid deal as not sailing Celebrity until May. My points are NOT showing anywhere, I called th Captain’s Club. They are sending an email. We immediately watched the Dec 20 webinar. Sure hope we get our points. We’ve never had a problem before! 🤞 1 Link to comment Share on other sites More sharing options...
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