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Barkevko

Does anyone from HAL read these posts?

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10 minutes ago, bennybear said:

Seems to be a common thing that some  posters haven’t sailed on HAL for years.  

So true!!!!

 

Roy

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2 hours ago, kazu said:

 

You really like to generalize, don’t you? 🙄

 

Just to make sure I have understood your posts -  you don’t sail HAL right?  

You haven't understood my posts. 

I've sailed HAL.  It is our favorite cruise line.

 

My comments were not about the passengers I've met on HAL but about the entitled posters on CC.

You know the ones that begin "I'm a four star mariner and...", or, "Ashford ruined HAL...".

 

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On 6/13/2020 at 3:01 PM, ontheweb said:

If you saw some sort of suggestion that made sense or a complaint that you thought could be easily resolved, did you bring it to the attention of those who had the authority to act on it?

Absolutely.  Sometimes things were doable.  Sometimes not but comments got pushed up to the proper department to consider.  Unfortunately, there wasn't enough feedback on the decision or reasoning so the employee was usually left thinking suggestions were ignored.

I'm guessing with all the recent problems, nobody at any company is looking at much of anything except how to cut more costs.

 

 

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On 6/11/2020 at 8:47 AM, richwmn said:

In the past I have talked to staff on the ships and they mentioned reading CC and also keeping up with the roll calls. It was always on an individual basis. My former PCC also looked at CC occasionally and knew what I posted.

I agree that there is someone at HAL who has the responsibility to monitor Social Media, but how much emphasis they put on CC over FB, Twitter, and others is hard to judge.

 

 

 

 

Rich:  I would hope that Cruise Critic  HAL boards would be read.  Most of us who write on the board are HAL Loyalists. 

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