occruisefamily Posted August 24, 2020 #1 Share Posted August 24, 2020 Hi all, my October 2020 cruise was recently cancelled :( After much consideration I decided to request a full refund. After I completed my online refund request a new screen came up which said "We received your submission. Please allow time for processing. Thank you for your patience and understanding". Then within 5 minutes I also received an email confirmation from Carnival titled "Online Submission received" with the following text "Thank for you making your online selection. This email acknowledgment confirms that your request has been submitted.....". I read a previous post where someone said they did not receive any sort of confirmation from Carnival so thought it would be helpful to post my recent experience. I am hoping to receive my full refund within a couple weeks. I look forward to cruising again soon hopefully in 2021. Link to comment Share on other sites More sharing options...
1949cruiser Posted August 24, 2020 #2 Share Posted August 24, 2020 My October cruise was also cancelled. I requested a refund on 8/5 and it was in my credit card account on 8/20. Very quick processing. Link to comment Share on other sites More sharing options...
crooooze Posted August 24, 2020 #3 Share Posted August 24, 2020 And meanwhile, my Sept cruise was cancelled Apr 1 and I still haven’t received a penny of my refund... :-( Link to comment Share on other sites More sharing options...
OceanZena Posted August 25, 2020 #4 Share Posted August 25, 2020 OP thanks for sharing that information. It's getting close to my 9/16 final payment date and i'm hoping Carnival comes out soon with their next announcement of cancellations so I can request a refund. It's like playing a game of chicken with them. 😄 Link to comment Share on other sites More sharing options...
drsel Posted August 25, 2020 #5 Share Posted August 25, 2020 Don't ask for a refund.Instead, transfer your deposit to a future Cruise and get a gift of 600 OBC Link to comment Share on other sites More sharing options...
firefly333 Posted August 25, 2020 #6 Share Posted August 25, 2020 I got my partial refund from october right away. Still waiting for refund from august. I saw quite a few people on another thread got October refund. Maybe they are working backwards. For some reason $37 didnt transfer from October so it was a small amount. August I requested full amount. Waiting... Link to comment Share on other sites More sharing options...
wingnt68 Posted August 27, 2020 #7 Share Posted August 27, 2020 I have a cancelled cruise and I am just curious if any of you would share how long it to for you to get your refund. Kim Link to comment Share on other sites More sharing options...
MRVEGAS711 Posted August 27, 2020 #8 Share Posted August 27, 2020 About one month for my 9/12 Panorama cruise. Link to comment Share on other sites More sharing options...
john91498 Posted August 27, 2020 #9 Share Posted August 27, 2020 Three weeks for my August 22 cruise Panorama cruise. Would of been on her this week. 😭 Link to comment Share on other sites More sharing options...
firefly333 Posted August 27, 2020 #10 Share Posted August 27, 2020 (edited) I'm still waiting for my august cruise canc refund. I called the big box who I booked thru. My ta who booked it no longer with them. The lady who answered sure didnt want to call carnival last monday. He said refund scheduled for this week by friday. I'm changing banks and cant see for myself. Cant cancel credit card until refund comes thru so that's why I pushed for ta to call. My cruise was for august 31st. .. next week. Maybe they send it out about time you would have been cruising. Edited August 27, 2020 by firefly333 Link to comment Share on other sites More sharing options...
mybichon Posted August 27, 2020 #11 Share Posted August 27, 2020 I had an October cruise cancelled. I was pleasantly surprised that I was refunded within two weeks. Link to comment Share on other sites More sharing options...
Bollycats Posted August 27, 2020 #12 Share Posted August 27, 2020 My October cruise was canceled on August 5th and I got my refund on August 13th. If only my Princess refund would be that fast! Link to comment Share on other sites More sharing options...
pjhootch Posted August 27, 2020 #13 Share Posted August 27, 2020 Carnival cancelled a March transatlantic cruise in July and I received the deposit I had paid in about 2 weeks. However, Carnival cancelled a European cruise in March, and I started getting pieces of it in a few weeks, but it took me until yesterday to receive the final amount they owed me. So about 5 months for that one. Link to comment Share on other sites More sharing options...
TeresaJ Posted August 27, 2020 #14 Share Posted August 27, 2020 My experience is I've received 2 refunds on 2 different cruises pretty quickly. Submitted form 7/7, refund received 7/16 Submiited form 8/3, refund received 8/14 I feel bad for people who are waiting weeks and months. That's crazy! Link to comment Share on other sites More sharing options...
ULCajunCruiser Posted August 27, 2020 #15 Share Posted August 27, 2020 I'm at 147 days and counting!!! I have received about 2/3 of it about 2 weeks ago. My friends who also cancelled on the same day as me haven't got a penny yet! Link to comment Share on other sites More sharing options...
IonImplantTech Posted August 30, 2020 #16 Share Posted August 30, 2020 Was supposed to cruise today 8/29 😞 Ended up asking for a refund since this was my 2nd canceled cruise. Got my email confirmation of refund on 7/17, still have NOT received my refund! Link to comment Share on other sites More sharing options...
Rare jean87510 Posted August 30, 2020 #17 Share Posted August 30, 2020 4/27, 5/2, 5/16, 8/31, 9/26, 10/3 and 1/2022 all cancelled by carnival, all received future cruise credit and all port taxes were credited back in 2 weeks. I made them do it each time I called to use my FCC. Granted it tied up anywhere from 1-3 hours but at least I am not waiting for a refund 100+ days. Link to comment Share on other sites More sharing options...
Rare Saint Greg Posted August 30, 2020 #18 Share Posted August 30, 2020 I paid in gift cards and took FCCs. But instead of putting the full amount of the cruise on the FCC they just made the FCC for the amount of what a cancellation penalty would've been. I got pretty prompt refunds on fun shop purchases. Both gift card and credit card purchases. The remainder of the cruise fare has taken a little longer. For my August Magic cruise which was canceled in late June I believe....I received an eGift card last weekend. My Feb Breeze cruise which I believe was canceled early July I'm still waiting on the cruise fare refund. I have a gift card on the way from Carnival that's scheduled to be here on Tuesday. I'm hoping that's it. It's going to be a good size refund. Link to comment Share on other sites More sharing options...
rondalynn83 Posted August 31, 2020 #19 Share Posted August 31, 2020 For August cruise cancelled, I have received my refund minus the amount paid with gift cards......Received refund on my credit cards a month ago but still waiting for the refund of the gift cards. Link to comment Share on other sites More sharing options...
firefly333 Posted August 31, 2020 #20 Share Posted August 31, 2020 Called last monday and ta called carnival, albeit unwillingly, and carnival said I was scheduled for refund last week, ... checked this morning. Still no refund for august cruise Link to comment Share on other sites More sharing options...
wingnt68 Posted August 31, 2020 #21 Share Posted August 31, 2020 Just curious how long your refund for your cancelled cruise took? Any information would be appreciated. Kim Link to comment Share on other sites More sharing options...
Bollycats Posted August 31, 2020 #22 Share Posted August 31, 2020 My Carnival cruise was cancelled Aug 5th and I had the refund Aug 13th. Link to comment Share on other sites More sharing options...
n6uqqq Posted August 31, 2020 #23 Share Posted August 31, 2020 May 9th cruise was cancelled April 2nd. I received 250 dollars on my credit card July 16th. Still waiting for about 1700 dollars to be refunded to gift card. Booked through Costco Travel. I called Costco a few days ago and we talked with a cruise resolution specialist with Carnival. Gift card will allegedly come within 12 days. I am not holding my breath waiting. Link to comment Share on other sites More sharing options...
Sillyjilly Posted August 31, 2020 #24 Share Posted August 31, 2020 Forever plus 1 day. Sorry, I couldn't resist. Link to comment Share on other sites More sharing options...
Dixe Lee Posted August 31, 2020 #25 Share Posted August 31, 2020 Got our refund for our Bahamas cruise that was due to sail on October 1st ten days after submitting the online form Link to comment Share on other sites More sharing options...
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