no sign of refund deposit cancelled December 2019 Smeralda cruise

[sailhs]

Last year Costa Cruise Line cancelled my December 2019 Smeralda cruise because the ship was not ready. After many e-mails and calls to inquire about the refund nothing has been paid back. Is any body else waiting for their refund? This is such a shame!

[Host Jazzbeau]

moved to Costa board

[sailhs]

Jazzbeau, thank you for moving my post.

[Lunenburg]

Today, I saw a refund in my bank account for my cruise that was cancelled.  It was for November on the Diadema from Abu Dhabi. I had requested the refund on September 21st for the full payment. They had indicated it could take over three months so this was a nice surprise. 

[BVILady]

we did receive our refund for our cruise July 23rd, it took a while but came. It is a hard wait but just hang in there.