kelbell Posted October 31, 2020 #1 Share Posted October 31, 2020 Morning, so my problem is accessing my documents to review everything. When I put my reservation number in, it states it should be 9 digits, I have 6 on one reservation 7 on another. How do I find the 9 they are looking for? And how do I look at all the paperwork? Besides going into my email. Thank you. Link to comment Share on other sites More sharing options...
Biker19 Posted October 31, 2020 #2 Share Posted October 31, 2020 6 minutes ago, kelbell said: How do I find the 9 they are looking for? The numbers you have may be from the TA system - you'll need to ask the TA or call RCI for RCI's booking numbers. Link to comment Share on other sites More sharing options...
kelbell Posted October 31, 2020 Author #3 Share Posted October 31, 2020 I booked online, so they are RCC. Link to comment Share on other sites More sharing options...
firefly333 Posted October 31, 2020 #4 Share Posted October 31, 2020 45 minutes ago, kelbell said: I booked online, so they are RCC. I'd check my email first for the reservation #. That's what I had to do. Link to comment Share on other sites More sharing options...
dianajo67 Posted October 31, 2020 #5 Share Posted October 31, 2020 I looked at my confirmation emails as well and reservation numbers are only 7 digits. Hmm! Link to comment Share on other sites More sharing options...
Ocean Boy Posted October 31, 2020 #6 Share Posted October 31, 2020 My latest reservation that I made has 7 numbers. For certain things that I have tried to do on the website it has worked. For other things I have had to add zeros in front to bring it up to nine. I know I had to do than when I used the electronic form to ask for my shareholder OBC. Link to comment Share on other sites More sharing options...
Biker19 Posted November 1, 2020 #7 Share Posted November 1, 2020 10 hours ago, kelbell said: And how do I look at all the paperwork? Besides going into my email. All the info about your reservation is limited to what you get in the e-mail. Link to comment Share on other sites More sharing options...
kelbell Posted November 2, 2020 Author #8 Share Posted November 2, 2020 Reservation email number matches online numbers.......It's frustrating to have to call and have them punch in same info, just to hear it worked for them.... Link to comment Share on other sites More sharing options...
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