Gave deposit on the phone with Viking agent, but not full deposit reflected on Viking MyJourney

[SempreMare]

Has this happened to anyone else? 

 

I gave a $500 deposit to a Viking Ocean cruise to a Viking agent on the phone.  Deposit was via ACH from my checking account.

However, on Viking MyJourney,  I see this.  

 

 

 

Doesn't that look like Viking thinks I still owe a deposit? 

 

[SantaFe1]

Good news!  No, you got the 3+% discount for paying by bank draft!

[SempreMare]

Thanks @SanteFe1 !  But don't the red words mean I need to pay a deposit / it is overdue? 

 

It does say, "Deposit Due"

Edited January 19, 2021 by SempreMare

[SantaFe1]

3 minutes ago, SempreMare said:

Thanks SanteFe!  But don't the red words mean I need to pay a deposit / it is overdue? 

 

3 minutes ago, SempreMare said:

Thanks SanteFe!  But don't the red words mean I need to pay a deposit / it is overdue? 

I don’t think so.  But just call.  They are usually quite helpful.  I think they told you that you had an amount due of $500, then gave you the discount when you paid by by echeck.  It will come up and change, I imagine.  But so call for peace of mind.  We have done this very often, no problem.

Edited January 19, 2021 by SantaFe1

[SempreMare]

Will do.  Calling was my first step, but I missed their closing time by 10 minutes.

[Squawkman]

You should have received a revised booking document via email showing what you paid and what you owe. If you didn’t get it, ask for it when you call

[TayanaLorna]

Check your bank account online and if the money was withdrawn you are good.  When I do a deposit that way it shows up immediately.

[mkerner]

The amount paid represents the 3.3% discount for allowing Viking to withdraw the funds directly from your account.  You are good to go.

[SempreMare]

On 1/23/2021 at 5:00 AM, mkerner said:

The amount paid represents the 3.3% discount for allowing Viking to withdraw the funds directly from your account.  You are good to go.

Thank you!  You were correct!