Marmaduke Posted March 28, 2021 #1 Share Posted March 28, 2021 After reading the various posts about the possible ending of reciprocal status between Aazmara and Celebrity I decided to check my past history with Azamara. Not having been cruising for 18 months it had been a while since I last checked. I found that my number of points and my loyalty tier were correct but three of the cruises I took with Azamara in 2019 and one with Celebrity also in 2019 were not listed, but the cruise in 2020 which Azamara cancelled due to covid was showing as a past voyage, thus my total number of cruises was incorrect . Has any one else noticed any discrepancies in their history? I have details of the missing cruises so is it worth contacting anyone, and if so who, or shall I just wait until the independance of Azamara is finalised. Prior to 2019 all cruises listed are correct including those with Celebrity. Link to comment Share on other sites More sharing options...
Rare uktog Posted March 28, 2021 #2 Share Posted March 28, 2021 My history online has been wrong since 2018 but it was correct on Azamara records when I checked with the hostess onboard Link to comment Share on other sites More sharing options...
CYNSport Posted March 28, 2021 #3 Share Posted March 28, 2021 My online history still includes both cruise lines. Link to comment Share on other sites More sharing options...
Rare uktog Posted March 28, 2021 #4 Share Posted March 28, 2021 (edited) 11 minutes ago, CYNSport said: My online history still includes both cruise lines. They all should - forgot to be precise sorry. The one I was talking about being checked onboard was my combined points tally. We also rechecked my Azamara cruises total at the same time Edited March 28, 2021 by uktog 1 Link to comment Share on other sites More sharing options...
jelayne Posted March 28, 2021 #5 Share Posted March 28, 2021 I just checked my history and points are correct. All actual past cruises are correct and I currently have 9 cancelled cruises showing under Past Cruises but there are no points associated with them. I expect that at some point these cancelled cruises will disappear. My guess is this with limited staff they made a quick fix just to not have points accumulate for cancelled cruises. Link to comment Share on other sites More sharing options...
MMAYr Posted March 29, 2021 #6 Share Posted March 29, 2021 My cruise history is ok, but my loyalty number shown is actually my late husband. This is still after a protracted e-mail conversation with both Azamara and my travel agent. I have email saying they have fixed it, but still not correct. Link to comment Share on other sites More sharing options...
Mackdogmolly Posted March 29, 2021 #7 Share Posted March 29, 2021 3 minutes ago, MMAYr said: My cruise history is ok, but my loyalty number shown is actually my late husband. This is still after a protracted e-mail conversation with both Azamara and my travel agent. I have email saying they have fixed it, but still not correct. I’m sorry for your loss. And they should get that fixed ASAP! Link to comment Share on other sites More sharing options...
MMAYr Posted March 29, 2021 #8 Share Posted March 29, 2021 It’s been going on for a while, hopefully I’ll get it fixed on board in October 1 Link to comment Share on other sites More sharing options...
MMAYr Posted June 10, 2021 #9 Share Posted June 10, 2021 Seems like they have sorted it now and I’m on Iain’s number. I’ve asked celebrity to issue a new membership card with my name against the number. they are also sorting out the email issue. It seems I may have opted out at some point, probably because I thought saying ‘yes’ again would lead to duplicates. Maybe that’s why others aren’t getting mail either. Link to comment Share on other sites More sharing options...
Rare uktog Posted June 10, 2021 #10 Share Posted June 10, 2021 For no apparent reason it opts you out after a while, hope you manage to stay "in" for a while Link to comment Share on other sites More sharing options...
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