Is it too late to change to a better agency?

[ralmyers]

I am having so many problems with my agency not responding to me. I have made final payment, and I am afraid that I will be stuck with them for the next two weeks. They have been totally incompetent and I am in anticipation of having to "hunt down" my documents. I hate to slam someone, but the truth is the truth. They saved me 200.00 over Carnival PVP, but I think next time the 200.00 will be WELL worth my headaches. I never have problems when booking direct from Carnival. I am trying not to think too negatively, and focus on the great vacation ahead. It is difficult though, when I worry about what may or may not have been completed correctly.

 

Triumph

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Fantasy - 94

Imagination - 95

Ecstasy - 99

Triumph - 04

 

 

[Tybug]

That would really be a difficult feat at this stage of the game. Final payment has been paid and commissions have been distributed. To change your agency, you'd have to get them to agree to release the booking to another agency. With them having already completed all the work(and documents more than likely have been shipped to them) I'm quite certain they would not be willing to do so.

 

With 19 days until your sailing, I think I would just chalk this one up to experience and hope for the best with the docs.

 

--Tybug--

 

10-01 Imagination

02-02 Sovereign of the Seas

10-02 Inspiration

01-03 Majesty of the Seas

04-03 Inspiration

10-03 NCL Dawn

02-04 Rhapsody of the Seas

05-04 Majesty of the Seas

10-04 Mariner of the Seas

01-05 Voyager of the Seas

[oldvato]

You should be able to contact Carvival directly. They should have all your info. Have your booking number handy. You may have to leave a number and get a call back.

 

Before I booked my cruise through Travelocity, I got a call from Carnival. They said it was O.K. to book through Travelocity(they had a slightly better deal), and that I could call Carnival anytime. They are not on commission. 1-800-819-3902

[MACDADDY]

Hey you have 19 days til you sail. Whats the big deal about the docs. There is still plenty of time to get them. You can not do anything but look at them anyways

 

7/18/2004 Carnival Legend

 

Carnival Imagination2003

Carnival Imagination2002

Nordic Empress 2001

Carnival Paradise 1999

Carnival Fantasy 1997

[DiveCruiser]

Ok 19 days till you sail. At worst like us you pick your air tickets @ the airport and the documents @ the pier. YOU ARE STILL GOING

Many times the documnets for our groups do't come till a week before sailing.

Want to change places, You go to work and I'll wait for the Documents and sail (I'll take the burden) Don't get up set cause your TA is a jerk! Now get packin. Some times you just need to look at things differently.

If this is all that goes wrong your cruise should be GREAT

 

Bob

 

When you go in the water

Take only Pictures and Leave only Bubbles

 

Ecstacy 2000

Paradise 2001

Paradise 2002

Glory 2003

 

9/18/04 Western Caribbean

 

10/23/2004 Triumph Sailing Singles

 

[ralmyers]

Well unfortunately, it is not the docs that I am so upset about. I figure those will come in the next week or so. It is more the lack of responses and helpfulness that I expected from the Online TA. I WON'T be using them again, as another poster said -- I will be chalking this one up to experience. I best part, I am STILL going on a cruise not matter which way I look at it :-)

 

Triumph

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&timezone=GMT-0500">

 

Fantasy - 94

Imagination - 95

Ecstasy - 99

Triumph - 04

 

 

[hdawson]

Have you phoned your travel agent and talked to him/her??? I ususally get my docs 3 to 5 wks before sailing date since I book myown air. Most TA's do discount from their commisions making them cheaper than booking direct.

[MACDADDY]

What kind of help do you need from your online TA that all the online TA'S here can't answer.LOL! Seriously though the only thing you should be contacting your TA for now is maybe shipboard credit, but then again you should not worry about that if you were happy in the first place with what you paid for your cruise would only be an added bonus

 

7/18/2004 Carnival Legend

 

Carnival Imagination2003

Carnival Imagination2002

Nordic Empress 2001

Carnival Paradise 1999

Carnival Fantasy 1997