What if passenger on TUI flight tests positive at destination airport

[Bertie Doe]

I've looked through all the health and insurance info on our Marella booking confirmation for our caribbean cruise this December and can't see any advice regarding what happens to the remaining passengers on the flight. Obviously the unfortunate passenger who tests positive won't be allowed on board but what about the other 150 passengers who test negative?

 

I know rules and protocols can change at a moments notice but has TUI/Marella made any announcements on this subject? For peace of mind, good insurance cover will be handy but TUI's "trusted travel insurer AXA" won't cover the caribbean. It would be nice to see something in writing from Marella, rather than rely on their TUI Travel agents' phone advice. TIA and regards Paul.

[Bertie Doe]

On 5/12/2021 at 8:36 PM, Bertie Doe said:

For peace of mind, good insurance cover will be handy but TUI's "trusted travel insurer AXA" won't cover the caribbean. It would be nice to see something in writing from Marella, rather than rely on their TUI Travel agents' phone advice. TIA and regards Paul.

Update : The online cruise application insurance quote link still recommends AXA but AXA now includes USA and Caribbean. The cost for 3 weeks for 2 persons works out at about 10% of the total cruise price.

 

Their Cov-19 cover includes medical expenses, repatriation or cancellation if you became ill. Still unclear if Marella or AXA will give a full refund if someone on your flight tests positive and everyone is refused boarding at Barbados cruise terminal. One of the two TAs who does the cruise bookings has promised to email Marella and phone me once there's clarity.