Lost FCC any one know phone number for Diamond PLUS customer service?

[caymancouple]

Fist, YES, I am changing travel agents when this is over.

So I had 3 FCC from a cruise last fall we cancelled prior to Royal cancelling.

Then we booked a Royal cruise using the FCC's, but we had to cancel it also.

Now, when I check online the Royal site shows they are used.

I emailed my TA and he says I would need to talk to his companies customer service and they are really snowed right now and it might be awhile.  Why don't I call Royal's Diamond Plus CS.... really... I asked if he knew the number and I got crickets..... so I guess it is up to me to track these down.  Anyone know who or a number to call?

Thanks

 

[molly361]

800-526-9723  press #9

[dswallow]

Just so you know, once an FCC is used, it's used and gone. If the give you a new credit from a sailing that you had used FCCs to pay for, it'll be issued as a new FCC. The booking ID will be at least one of the ways they can locate this new FCC for you when you call.