bjkTX Posted August 30, 2021 #1 Share Posted August 30, 2021 My wife and I are Elite but haven't cruised in a couple of years - and have none booked or even seriously contemplated at this point. But yesterday I was browsing here on CC and saw a thread that caused me to go on the Princess website and look at a few things. While I was there I looked to see what kind of cruises they had planned for Hawaii - just for the heck of it. This morning I received a call from Princess saying we noticed you were on our website yesterday and we wanted to reach out to you as my "personal cruise planner" and with my permission she wanted to send me an email of their current deals etc and even though I indicated I didn't have any immediate plans to cruise she wanted me to have her info to use when and if our plans changed. I didn't see any "deals" on what she sent that I hadn't already looked at on the website. Not sure if that's a sign of really great customer service - or desperation 🙂 But it is different! 1 2 2 Link to comment Share on other sites More sharing options...
pms4104 Posted August 30, 2021 #2 Share Posted August 30, 2021 15 minutes ago, bjkTX said: My wife and I are Elite but haven't cruised in a couple of years - and have none booked or even seriously contemplated at this point. But yesterday I was browsing here on CC and saw a thread that caused me to go on the Princess website and look at a few things. While I was there I looked to see what kind of cruises they had planned for Hawaii - just for the heck of it. This morning I received a call from Princess saying we noticed you were on our website yesterday and we wanted to reach out to you as my "personal cruise planner" and with my permission she wanted to send me an email of their current deals etc and even though I indicated I didn't have any immediate plans to cruise she wanted me to have her info to use when and if our plans changed. I didn't see any "deals" on what she sent that I hadn't already looked at on the website. Not sure if that's a sign of really great customer service - or desperation 🙂 But it is different! Obviously, Princess misses you! 3 Link to comment Share on other sites More sharing options...
lolane1 Posted August 30, 2021 #3 Share Posted August 30, 2021 Lately, every time I log on to the Princess web site, I get a call from my Personal Cruise Consultant. Yes, I believe they know when you log on or it is an uncanny coincidence that happens very frequently. 1 Link to comment Share on other sites More sharing options...
Mud_Shark Posted August 30, 2021 #4 Share Posted August 30, 2021 It's the same with HAL, Carnival, and NCL. Check the prices on a cruise and the next day there will be email contact from the cruise line trying to help me complete a booking. Probably similar with other cruise lines but I don't tend to check them very often. Don 3 Link to comment Share on other sites More sharing options...
franktown Posted August 30, 2021 #5 Share Posted August 30, 2021 (edited) When I check either NCL or RCL for cruises I usually get a call within a couple days. Sometimes a email. Never even log in most times. Edited August 30, 2021 by franktown add 1 Link to comment Share on other sites More sharing options...
Rare c-boy Posted August 30, 2021 #6 Share Posted August 30, 2021 ya ever notice you get p c adds from a business after you go to a home page of a business 4 1 Link to comment Share on other sites More sharing options...
40yearcruiser Posted August 30, 2021 #7 Share Posted August 30, 2021 MSC is also always watching if I visit their website, and I don't log in so their cookies are tracking me. 2 Link to comment Share on other sites More sharing options...
skynight Posted August 30, 2021 #8 Share Posted August 30, 2021 No calls for us. We use a T.A. and she does not reach out. She knows we will contact her if we wish to book something. 3 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted August 30, 2021 #9 Share Posted August 30, 2021 1 hour ago, skynight said: No calls for us. We use a T.A. and she does not reach out. She knows we will contact her if we wish to book something. Me too. I have enough unwanted calls. Sometimes I wish Princess didn't make up turn over a booking within 60 days. There's always something that I forgot to do and don't want to bother my TA. She doesn't feel that I am a bother...was a wonderful person. 2 Link to comment Share on other sites More sharing options...
AZjohn Posted August 30, 2021 #10 Share Posted August 30, 2021 Yes, your browsing history is always tracked everywhere you go (even Princess site does it). Wait until you find out your cell phone is always listening and tracking you (when not even making a call...lol). Apologize for going off topic 🙂 3 Link to comment Share on other sites More sharing options...
KruzPrincess Posted August 30, 2021 #11 Share Posted August 30, 2021 Princess never calls me. 🤷🏼♀️ 2 Link to comment Share on other sites More sharing options...
CruisinCouple2010 Posted August 30, 2021 #12 Share Posted August 30, 2021 Yes happens all the time. My DH looked at a Carnival cruise on Saturday and on Sunday we received a call from someone letting us know they were our Carnival Cruise Planner and to give them a call if we saw anything. Guess right now everyone wants your business. 1 Link to comment Share on other sites More sharing options...
Doug R. Posted August 30, 2021 #13 Share Posted August 30, 2021 I never get a call from Princess after checking the site , guess the tinfoil lining my hat is working. 🤪 1 5 Link to comment Share on other sites More sharing options...
Thrak Posted August 30, 2021 #14 Share Posted August 30, 2021 (edited) Facebook When I look at some things online my wife gets ads on Facebook for similar items. I don't have a FB account but they seem to to send the ads to my wife on that platform. I've noticed many times when a page was slow to load that the info showed in the bottom of the window indicated it was connecting to FB. When I remember to do so I can use my VPN to "be elsewhere" and then she doesn't get the adds. Edited August 30, 2021 by Thrak 1 Link to comment Share on other sites More sharing options...
bjkTX Posted August 31, 2021 Author #15 Share Posted August 31, 2021 5 hours ago, skynight said: No calls for us. We use a T.A. and she does not reach out. She knows we will contact her if we wish to book something. That's they way we have always been - we have always used our TA... Link to comment Share on other sites More sharing options...
bjkTX Posted August 31, 2021 Author #16 Share Posted August 31, 2021 4 hours ago, KruzPrincess said: Princess never calls me. 🤷🏼♀️ Have you been bad???? :-) 1 Link to comment Share on other sites More sharing options...
Lucky TGO Posted August 31, 2021 #17 Share Posted August 31, 2021 (edited) I wish someone would call me I’m so lonesome.🤪 I’m sorry I couldn’t help myself. Love you all 🥰 Edited August 31, 2021 by Lucky TGO 4 1 2 Link to comment Share on other sites More sharing options...
Outerdog Posted August 31, 2021 #18 Share Posted August 31, 2021 How could they possibly know when you log in to their website?? 2 Link to comment Share on other sites More sharing options...
Steelers36 Posted August 31, 2021 #19 Share Posted August 31, 2021 7 hours ago, skynight said: No calls for us. We use a T.A. and she does not reach out. She knows we will contact her if we wish to book something. 6 hours ago, cr8tiv1 said: Me too. I have enough unwanted calls. Sometimes I wish Princess didn't make up turn over a booking within 60 days. There's always something that I forgot to do and don't want to bother my TA. She doesn't feel that I am a bother...was a wonderful person. No calls here. We don't have a PVP and when one tried to attach themselves to us several years back, I said No Thanks. Link to comment Share on other sites More sharing options...
Steelers36 Posted August 31, 2021 #20 Share Posted August 31, 2021 1 hour ago, Lucky TGO said: I wish someone would call me I’m so lonesome.🤪 I’m sorry I couldn’t help myself. Love you all 🥰 T, I can give you a call someday soon. Football starting soon. 1 Link to comment Share on other sites More sharing options...
caribill Posted August 31, 2021 #21 Share Posted August 31, 2021 10 hours ago, KruzPrincess said: Princess never calls me. 🤷🏼♀️ This is the saddest cruise story I have read in a long time. 1 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted August 31, 2021 #22 Share Posted August 31, 2021 3 hours ago, caribill said: This is the saddest cruise story I have read in a long time. Here's my story sad but true about a cruise line I once knew Sorry, could not resist, and my apologies to Dion. 2 Link to comment Share on other sites More sharing options...
Rare Roberto256 Posted August 31, 2021 #23 Share Posted August 31, 2021 (edited) 10 hours ago, Outerdog said: How could they possibly know when you log in to their website?? I don't know if you are being sarcastic... But, most web applications would typically save that information each time you log in. You would typicall have a record for each user in a database. Typically, username, encrypted password, etc. Any personal information that needs to be saved ... for instance, shipping address. For something secure, or restricted, they site might make you jump through a hoop-or-two if you haven't logged in in a while... With regard to the original poster... If I happen to check a hotel property price while logged in to a hotel web site... If I don't book, I will get an email the next day advising me of some great rate at the property I looked at. Edited August 31, 2021 by Roberto256 1 Link to comment Share on other sites More sharing options...
dockman Posted August 31, 2021 #24 Share Posted August 31, 2021 I never answer a call from unknown caller as I have learned in past that most are scammers, robocall scammers or wrong numbers. They are getting better as most now show up as being from my same area code. Problem is I have an east coast tel number but am usually in hawaii so with six hour time difference i get calls at 4 am HST. So I have to turn off phone ringer at night. If I change to hawaii number then i get calls late at night east coast time. I average blocking 2 or 3 calls a day everyday. I refuse to participate in forms that require you leave a tel number to get a quote on insurance etc as you just know you will get another call from somebody trying to sell you something. One of the prices we pay to use "free" internet and "smart" phones. Link to comment Share on other sites More sharing options...
hpeabody Posted August 31, 2021 #25 Share Posted August 31, 2021 5 hours ago, Roberto256 said: If I happen to check a hotel property price while logged in to a hotel web site... If I don't book, I will get an email the next day advising me of some great rate at the property I looked at. It doesn't stop after the next day either. This drives me crazy. Actually, I avoid browsing some hotel sites so I won't be bothered with the emails. Booking.com and Hotels.com are baaaaaaaad. Link to comment Share on other sites More sharing options...
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