tommy Posted September 5, 2021 #1 Share Posted September 5, 2021 I am on the Edge Oct 2 sailing When I try to order luggage tags to be mailed to me I fill out all the information When I get to select a country link does not appear to choose country I tried typing in United States but it doesn't work Link to comment Share on other sites More sharing options...
bigbenboys Posted September 5, 2021 #2 Share Posted September 5, 2021 Your not alone tommy. Our cruise is Oct 1. I tried Chrome and Microsoft edge, no luck. I plan on waiting another week then call Celebrity. I'm sure in the past I have canceled excursions online. Yesterday I tried to cancel a excursion online. Celebrity app said I had to call a 1-800 number to cancel. Link to comment Share on other sites More sharing options...
Ret BC Posted September 5, 2021 #3 Share Posted September 5, 2021 I had the same issue last night. I know I can always print some, but was kinda excited about getting them in the mail. We're on the same cruise, see ya there! Link to comment Share on other sites More sharing options...
CalTexCruiser Posted September 5, 2021 #4 Share Posted September 5, 2021 Same issue here. Another example of IT monkeys at work at Celebrity. Link to comment Share on other sites More sharing options...
jelayne Posted September 5, 2021 #5 Share Posted September 5, 2021 Can you view or print your e-docs? As I recall you could not order luggage tags until after the e-docs were available. Link to comment Share on other sites More sharing options...
CalTexCruiser Posted September 5, 2021 #6 Share Posted September 5, 2021 yes I can view the e-docs. And there is a link under my reservation called "Mail luggage tags" Once clicked on it, I could enter info into all the fields except the country field, which means it won't let me submit. Probably a program scripting error for that field by the IT morons at Celebrity. Link to comment Share on other sites More sharing options...
pasta1 Posted September 5, 2021 #7 Share Posted September 5, 2021 What I did when luggage tags are available to print, I called Celebrity and they sent them . Took about 10 days to receive them. Link to comment Share on other sites More sharing options...
davekathy Posted September 5, 2021 #8 Share Posted September 5, 2021 (edited) 1 hour ago, pasta1 said: What I did when luggage tags are available to print, I called Celebrity and they sent them . Took about 10 days to receive them. Yep. A few years ago there was an issue with ordering luggage tags. Calling the CC and requesting the luggage tags worked. Edited September 5, 2021 by davekathy Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted September 6, 2021 #9 Share Posted September 6, 2021 Absolutely positively worth zero effort to get the tags mailed to you. Simply bring some masking tape and write your cabin number on the tape with a black marker. Stick it on your bag. Then drop off your bags at the pier. The porter will tag them. The tags might fall off. The masking tape wont. Link to comment Share on other sites More sharing options...
upwarduk Posted September 6, 2021 #10 Share Posted September 6, 2021 13 hours ago, jelayne said: Can you view or print your e-docs? As I recall you could not order luggage tags until after the e-docs were available. If you can print your e docs, then problem solved, as the luggage tags are on page 10. The problem I had, was that the e docs were still greyed out. I contacted CelebrityCruises Captain’s Club and Sam made the link ‘live.’ I had booked with a TA, but won’t be using her again, as she never sent the Guest Ticket booklet. Link to comment Share on other sites More sharing options...
JohnHace Posted September 6, 2021 #11 Share Posted September 6, 2021 We spoke to a concierge on Saturday and reported this. She is mailing ours but said she would report the problem to IT. Link to comment Share on other sites More sharing options...
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