Mt Lassen Posted December 13, 2021 #1 Share Posted December 13, 2021 Several months ago I booked flights using EZ air for a February cruise. At that time I didn't plan on using Princess transfers. I have since changed my mind, but I can't find where to purchase them. On the flight page in the Personalizer there is a drop down menu with our names saying "no transfers purchased." When I click on the drop down menu it just repeats the no transfers statement without an option for purchase. I've searched the website for different options for purchase but have found none. I've also tried using my tablet and phone with no success. Because of the long hold times I'm trying to avoid calling Princess. I'm past final payment and the flights have been ticketed. I would appreciate any help. Thanks Link to comment Share on other sites More sharing options...
Rare jwattle Posted December 13, 2021 #2 Share Posted December 13, 2021 Try the chat feature online.🥂 Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted December 13, 2021 #3 Share Posted December 13, 2021 I suspect if you find the Princess rep at the baggage claim area, he/she will be happy to sell you a transfer. EM Link to comment Share on other sites More sharing options...
Rare Shelly97060 Posted December 14, 2021 #4 Share Posted December 14, 2021 Princess or your TA can book them for you. Hold times for Princess are very long right now so the precious suggestion to use the chat feature is a good one. Link to comment Share on other sites More sharing options...
kiwimum Posted December 14, 2021 #5 Share Posted December 14, 2021 Go to your account on Princess.com. Open the cruise you are looking for the transfer, scroll down to Travel (the same place you book air). Scroll down and Transfers is an option. Select the direction you want the transfer. 1 Link to comment Share on other sites More sharing options...
clueless2 Posted December 14, 2021 #6 Share Posted December 14, 2021 I use a TA and I've seen on the Princess website to contact my TA for transfers. The fact that I can schedule EZAir but not transfers doesn't make sense to me .. 1 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted December 14, 2021 #7 Share Posted December 14, 2021 You can order a transfer through chat, but you will have to call Princess to pay for it. Chat does not have the ability to accept a secure payment. If you have a Travel Agent, contact him/her to book your transfer. Another again....why does Princess make it so diffciult to take our money? 1 Link to comment Share on other sites More sharing options...
Doug R. Posted December 14, 2021 #8 Share Posted December 14, 2021 In the personalizer under travel, scroll down below the air reservation and you will find the transfer section. 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted December 14, 2021 #9 Share Posted December 14, 2021 1 hour ago, cr8tiv1 said: Another again....why does Princess make it so difficult to take our money? Padgett should be on that issue - he wants to reduce guest friction and here is a friction point. Link to comment Share on other sites More sharing options...
Mt Lassen Posted December 14, 2021 Author #10 Share Posted December 14, 2021 17 hours ago, kiwimum said: Go to your account on Princess.com. Open the cruise you are looking for the transfer, scroll down to Travel (the same place you book air). Scroll down and Transfers is an option. Select the direction you want the transfer. I've done that. The drop down menu just repeats no transfers. Link to comment Share on other sites More sharing options...
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