adidas5676 Posted December 28, 2021 #1 Share Posted December 28, 2021 All 3 of my upcoming cruises show I have no balances due but unless Santa delivered some late gifts and paid off all the balances I know that isn't the case. Link to comment Share on other sites More sharing options...
HicksRA Posted December 28, 2021 #2 Share Posted December 28, 2021 Mine are the same. Just typical Royal IT issues. 1 Link to comment Share on other sites More sharing options...
Merion_Mom Posted December 28, 2021 #3 Share Posted December 28, 2021 Mine say the same thing. Give it some time. They'll want their money soon enough. 🙂 1 3 Link to comment Share on other sites More sharing options...
Rare AstoriaPreppy Posted December 28, 2021 #4 Share Posted December 28, 2021 I'm 45 days out from my cruise, and check in still shows "we'll email you when available." There's also nothing about check in in the app (where I've been told it will be). Not sure if there's actually any way to resolve. Link to comment Share on other sites More sharing options...
deliver42 Posted December 28, 2021 #5 Share Posted December 28, 2021 I get the same as you, but have longer for our cruise. 88 days. Link to comment Share on other sites More sharing options...
Rare FionaMG Posted December 28, 2021 #6 Share Posted December 28, 2021 17 hours ago, AstoriaPreppy said: I'm 45 days out from my cruise, and check in still shows "we'll email you when available." There's also nothing about check in in the app (where I've been told it will be). Not sure if there's actually any way to resolve. I never ever received an email telling me check in was available but I just kept logging in every day and then one day it had changed from "we'll email you" to "check in now" (or words to that effect). Link to comment Share on other sites More sharing options...
Rare AstoriaPreppy Posted December 29, 2021 #7 Share Posted December 29, 2021 17 hours ago, FionaMG said: I never ever received an email telling me check in was available but I just kept logging in every day and then one day it had changed from "we'll email you" to "check in now" (or words to that effect). Mine finally changed to "check in now," which we did, via the website. Oddly, our boarding pass and the website is instant that we download the Royal Caribbean app before boarding, to fill out our health questionnaire and access a digital version of the pass. So far, the app has been largely non-functional for me... I wasn't even able to check in using it. Link to comment Share on other sites More sharing options...
Rare FionaMG Posted December 29, 2021 #8 Share Posted December 29, 2021 1 hour ago, AstoriaPreppy said: Mine finally changed to "check in now," which we did, via the website. Oddly, our boarding pass and the website is instant that we download the Royal Caribbean app before boarding, to fill out our health questionnaire and access a digital version of the pass. So far, the app has been largely non-functional for me... I wasn't even able to check in using it. Great news! I have never used the app to check in because I prefer to use a full-size keyboard and screen but the digital version of the set sail pass always seems to take a few days to show up in the app. Once it does, I usually screenshot it as well as taking the printed copy downloaded from my computer. That way if the technology lets me down on the day I have the old-fashioned paper copy to save me and vice-versa! The health check in the app is very easy so you shouldn't let that worry you. Despite Royal's insistence that you MUST have the app, you actually can get by without it. However, it is very useful on board for things like booking shows and dining times and for checking your account. 1 Link to comment Share on other sites More sharing options...
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