SMK06437 Posted March 4, 2022 #1 Share Posted March 4, 2022 With all the changes that I am sure that has happened within NCL over the past 2 years..does anyone know if Klaus Lugmaier is within NCL Staff? Link to comment Share on other sites More sharing options...
phillygwm Posted March 4, 2022 #2 Share Posted March 4, 2022 Apparently: https://www.linkedin.com/in/klaus-lugmaier-90b618a/ Link to comment Share on other sites More sharing options...
kruiserkatie Posted March 4, 2022 #3 Share Posted March 4, 2022 We sailed the first 2 sailings on the Encore last August and had the pleasure of meeting Mr Klaus. He was part of the corporate team onboard overseeing the restart. He was a lovely gentleman! 5 Link to comment Share on other sites More sharing options...
Rare www3traveler Posted March 4, 2022 #4 Share Posted March 4, 2022 YES, he is 2 Link to comment Share on other sites More sharing options...
SeaShark Posted March 4, 2022 #5 Share Posted March 4, 2022 Absolutely, yes. Klaus moved up the corporate ladder years ago. He is currently one of four people in NCL holding the title of Regional Vice President Fleet Hotel Operations. (The others being Denis Prguda, Jenny Lim, and Jovo Sekulovic) 2 Link to comment Share on other sites More sharing options...
cruiservictor Posted March 4, 2022 #6 Share Posted March 4, 2022 Richard Janicki also has that title. We met Richard when he was Hotel Director on the Gem in 2017. We also met Klaus on the Encore last September. Since then he, Richard and Jenny have all been very helpful to us. Link to comment Share on other sites More sharing options...
ktpc2005 Posted March 5, 2022 #7 Share Posted March 5, 2022 I remember meeting Klaus on one of the inaugural sailing of the Gem back in 2007. He came to the CC Meet and greet with some of the other officers. He gave us his business card at the end with his direct phone number to call when things went well and didn’t go well. 1 Link to comment Share on other sites More sharing options...
bmwman Posted March 5, 2022 #8 Share Posted March 5, 2022 12 hours ago, cruiservictor said: Richard Janicki also has that title. We met Richard when he was Hotel Director on the Gem in 2017. We also met Klaus on the Encore last September. Since then he, Richard and Jenny have all been very helpful to us. Richard is a friend of ours and probably one of the most understated HD. a great guy and fully deserving of his promotion. 1 Link to comment Share on other sites More sharing options...
Coastalbreezes Posted March 5, 2022 #9 Share Posted March 5, 2022 Klaus just helped open the Sky and next he is onto Prima. He's scheduled to be on the transatlantic. 2 Link to comment Share on other sites More sharing options...
SMK06437 Posted March 5, 2022 Author #10 Share Posted March 5, 2022 Thank you all for this information!! So glad to hear this news! Link to comment Share on other sites More sharing options...
snorklinbarb Posted March 10, 2022 #11 Share Posted March 10, 2022 Before reopening Sky, Klaus was on Encore quite a few weeks so plenty of "sightings." For those going on Sun mid April, he'll be there to reopen that ship. Early summer off to Prima to look after the opening, as he has done with NCL new ships over the decades! Those going on the TA will see him, I'd imagine. By the way, @SeaShark, Jovo has moved on to new builds and so the current 3 are Klaus, Jenny Lim and Richard Janecki taking care of the fleet and private island. Hope to see Klaus on Prima! Youngest HD in cruise line history and still going "Full Blast." Link to comment Share on other sites More sharing options...
dexddd Posted March 13, 2022 #12 Share Posted March 13, 2022 Klaus is a great person and gets things done. Probably best customer service we ever experienced. Will be great to see him on TA. Link to comment Share on other sites More sharing options...
bmwman Posted March 13, 2022 #13 Share Posted March 13, 2022 On 3/10/2022 at 7:43 PM, snorklinbarb said: Before reopening Sky, Klaus was on Encore quite a few weeks so plenty of "sightings." For those going on Sun mid April, he'll be there to reopen that ship. Early summer off to Prima to look after the opening, as he has done with NCL new ships over the decades! Those going on the TA will see him, I'd imagine. By the way, @SeaShark, Jovo has moved on to new builds and so the current 3 are Klaus, Jenny Lim and Richard Janecki taking care of the fleet and private island. Hope to see Klaus on Prima! Youngest HD in cruise line history and still going "Full Blast." This not correct - Denis Praguda is the 4th Link to comment Share on other sites More sharing options...
SMK06437 Posted March 14, 2022 Author #14 Share Posted March 14, 2022 Thank you all! Link to comment Share on other sites More sharing options...
snorklinbarb Posted March 15, 2022 #15 Share Posted March 15, 2022 On 3/13/2022 at 6:25 PM, bmwman said: This not correct - Denis Praguda is the 4th Yikes! How could I have forgotten Denis Prguda, of course!! Great guy. One of the best of the best! Thanks so much for the correction to the correction! Link to comment Share on other sites More sharing options...
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