CookieShip Posted April 11, 2022 #26 Share Posted April 11, 2022 No different than I have in the past, I was denied back in December when everybody else seemed to be getting denied because of "discounts". Last month I submitted for my cruise in May after seeing others report success and I received confirmation a few days later of approval. The perk being back will certainly entice me to book more cruises. 1 Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted April 11, 2022 #27 Share Posted April 11, 2022 I apply via email, never been denied, never pay rack rate, and have cruised a number of times since the covid restart, including tomorrow. Lately it seems to take a couple of weeks +/-. 1 Link to comment Share on other sites More sharing options...
victory2020 Posted April 11, 2022 #28 Share Posted April 11, 2022 Just submitted for a cruise in May 19. Hope it"s enough time. Last Dec I was turned down, Then I moved the cruise over to Feb ( same price itinerary) & re submitted & was approved. Go figure 1 Link to comment Share on other sites More sharing options...
sunonfire Posted April 11, 2022 #29 Share Posted April 11, 2022 I was unable to fax (my fault but I thought it was Carnival) so I emailed everything. I emailed on March 30th for my April 17th cruise. I received a response yesterday and the onboard credit was applied to my account. I also faxed a few days ago because my cruise is on Easter Sunday. 1 Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted April 16, 2022 #30 Share Posted April 16, 2022 We submitted for two additional sailings (bookings with some OBC, drinks in the casino) on 4/2. Just last night (4/15) received confirmation that the credit has been applied - and I was able to confirm that just now -- seeing the OBC for one short sailing change from $200 to $250. Have not been denied - yet... Tom Link to comment Share on other sites More sharing options...
lostsoulcruiser Posted April 18, 2022 #31 Share Posted April 18, 2022 Wife and I are cruising in October. Sent the request via email on April 5 and received the standard "we are looking into this" response in a few hours. On Sunday, yes Easter Sunday, in the early am, I received confirmation of my OBC request ($100 for a seven day cruise). Twelve days is slightly longer than previous requests but not bad. Used a TA for this cruise. Link to comment Share on other sites More sharing options...
Rare Eli_6 Posted April 18, 2022 Author #32 Share Posted April 18, 2022 On 4/8/2022 at 4:39 PM, overeasy said: Bring a copy of your brokerage acct statement to customer service on the ship? I would think that face-to-face they would be unlikely to deny the OBC. I did that for one of the cruises I was denied for and they just said they would have to check with customer service and get back with me. I got a message later saying I was denied. Link to comment Share on other sites More sharing options...
Rare Eli_6 Posted April 18, 2022 Author #33 Share Posted April 18, 2022 On 4/8/2022 at 12:03 PM, FruitStandaficionado said: Maybe you have to have over 100 shares and be in the red on your stock statement… Lol! I own 200 shares. Link to comment Share on other sites More sharing options...
Knights on the Beach Posted April 18, 2022 #34 Share Posted April 18, 2022 I emailed a request for OBC on 4/1 for our 5/28 and 12/10 cruises and received the approval on 4/15. I didn't check until just now, but it's showing up online as well. Link to comment Share on other sites More sharing options...
lostsoulcruiser Posted April 18, 2022 #35 Share Posted April 18, 2022 Employees, travel agents cruising at travel agent rates, interline rates, tour conductors or anyone cruising on a reduced-rate or complimentary basis are excluded from this offer. This benefit is not transferable, cannot be exchanged for cash and, cannot be used for casino credits/charges and gratuities charged to your onboard account. Only one onboard credit per shareholder-occupied stateroom The above is clipped from the shareholder benefit section of the Carnival Corporation website. You may want to check the the code being used for your booking. Link to comment Share on other sites More sharing options...
CM1984 Posted April 18, 2022 #36 Share Posted April 18, 2022 On 4/8/2022 at 5:39 PM, overeasy said: Bring a copy of your brokerage acct statement to customer service on the ship? I would think that face-to-face they would be unlikely to deny the OBC. We board on 4/23, have sent email twice with auto-replies. If I don't get notification, I will take hard copy. Thank you for the tip! Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted April 18, 2022 #37 Share Posted April 18, 2022 I'm not sure if it's worked for anyone before, but I'd imagine that Guest Services will not be able to help with shareholder OBC once you board the ship. There's shipboard things, then there's shoreside things... (but, GOOD LUCK!) Back when they did this: I had a casino credit due to me owing to a large prior loss (which was supposedly taken care of ahead of time). Turns out someone shoreside dropped the ball. The casino onboard had to wait to hear back from the powers that be. Tom 1 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 18, 2022 #38 Share Posted April 18, 2022 4 hours ago, Eli_6 said: I did that for one of the cruises I was denied for and they just said they would have to check with customer service and get back with me. I got a message later saying I was denied. I think they just do not like you. 😢 I do not understand why, but what other explanation is there? 🤦♂️ 1 Link to comment Share on other sites More sharing options...
hoorayy Posted April 19, 2022 #39 Share Posted April 19, 2022 Thank you to this group!! I followed Ninjacats advice and did exactly as she said. I sent the email at 4:48pm and received word at 7:06pm that the credit has been approved!! Thank you 1 Link to comment Share on other sites More sharing options...
scorpioncrawl Posted April 19, 2022 #40 Share Posted April 19, 2022 Just hung up with Carnival agent...She stated there is a back log of OBC's to apply, and offered to apply it for us today, and she did!!! Customer Service at it' best!! Link to comment Share on other sites More sharing options...
RSS from SF Posted April 21, 2022 #41 Share Posted April 21, 2022 (edited) On 4/7/2022 at 9:02 AM, ninjacat123 said: Last 4 cruises, 2 of them deeply discounted, I received shareholders credit for each of them. I sent an email to shareholders@carnival.com stating the following: Hi! Please find attached my current brokerage statement. Please issue shareholder credit to the following: Legal name: MY NAME Booking number: MY BOOKING NUMBER Ship: MY SHIP Sailing date: THE EMBARKATION DATE . . . . --- Thanks @ninjacat123 for this easy template! I previously had used an older template I had made up but this is much simpler. I used it last night and it was very successful: I emailed our stockholder info to shareholders@carnival.com last night 4/20 at 7:30pm PT for our May Carnival cruise [greatly discounted VIFP Offer] -- and received the approval email this morning 4/21 at 4:40am PT. (Turnaround in 9 hours 10 minutes! 😃 ) --- Edited April 21, 2022 by RSS from SF Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted April 22, 2022 #42 Share Posted April 22, 2022 On 4/21/2022 at 5:52 AM, RSS from SF said: --- Thanks @ninjacat123 for this easy template! I previously had used an older template I had made up but this is much simpler. I used it last night and it was very successful: I emailed our stockholder info to shareholders@carnival.com last night 4/20 at 7:30pm PT for our May Carnival cruise [greatly discounted VIFP Offer] -- and received the approval email this morning 4/21 at 4:40am PT. (Turnaround in 9 hours 10 minutes! 😃 ) --- On 4/19/2022 at 9:56 AM, hoorayy said: Thank you to this group!! I followed Ninjacats advice and did exactly as she said. I sent the email at 4:48pm and received word at 7:06pm that the credit has been approved!! Thank you So I'm happy everyone is successful using my template but I haven't heard back since my submission on April 6. C'mon Guestservices! 😜 2 Link to comment Share on other sites More sharing options...
rnff2 Posted April 23, 2022 #43 Share Posted April 23, 2022 I emailed mine in at around 9pm on Wednesday. I received the automated reply immediately. When I got up in the morning I had another email that had been sent at 3am saying my OBC was applied to my July sailing. 1 Link to comment Share on other sites More sharing options...
DUCHESSRN Posted April 23, 2022 #44 Share Posted April 23, 2022 I applied 2 weeks ago ,no OBC yet. Link to comment Share on other sites More sharing options...
RSS from SF Posted April 23, 2022 #45 Share Posted April 23, 2022 --- . . . . So, obviously and unfortunately for those of you still waiting, Carnival Guest Admin First-In-First-Out processing of requests is NOT a thing. ☹️ --- 1 Link to comment Share on other sites More sharing options...
kdb1026 Posted April 25, 2022 #46 Share Posted April 25, 2022 I have applied twice for a cruise I have June 2022 and have been denied both times. It is a casino deal, so be aware that they are not approving all if it is a casino deal. It is the luck of the draw. Link to comment Share on other sites More sharing options...
Rare Eli_6 Posted April 25, 2022 Author #47 Share Posted April 25, 2022 I applied three weeks ago for one and last week for two others and nothing yet. Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted April 25, 2022 #48 Share Posted April 25, 2022 Just got my shareholder credit! Yay!! 1 Link to comment Share on other sites More sharing options...
pe4all Posted April 25, 2022 #49 Share Posted April 25, 2022 Just got one cruise approved and the other denied. Same casino rate for both. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted April 25, 2022 #50 Share Posted April 25, 2022 5 hours ago, pe4all said: Just got one cruise approved and the other denied. Same casino rate for both. Makes no sense at all. Do you know if the same employee handled both requests? Link to comment Share on other sites More sharing options...
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