MVJ indicates I have no current bookings...anyone else run across this?

[OnTheJourney]

Says to add a new booking number but there are no active ones. What happened?  When I try to add an existing booking number, it won't let me. 

Edited April 9, 2022 by AnyWayIsGood

[salemdave]

Yes, I'm getting the same thing. I've seen this before - they seem to be having computer issues.

[SailorPaulH]

Same here. Hope they fix it soon, was supposed to be booking excursions this weekend if they hold true to schedule.

[OnTheJourney]

There have been other issues as mentioned recently on various threads - not being able to book excursions or dining times even though they should be available. I sent an email last night so see if I get a response about it. 

[GregoryPaul]

Just add your booking number back in, all your info comes back

[OnTheJourney]

2 hours ago, GregoryPaul said:

Just add your booking number back in, all your info comes back

As I mentioned initially, trying to enter a booking doesn't work. Tried it several times. Won't let me enter a booking #. I know what you're saying since I have done that at times, but seems the whole system must not be working. 

Edited April 9, 2022 by AnyWayIsGood

[SailorPaulH]

33 minutes ago, AnyWayIsGood said:

As I mentioned initially, trying to enter a booking doesn't work. Tried it several times. Won't let me enter a booking #. I know what you're saying since I have done that at times, but seems the whole system must not be working. 

FYI - that did work for me.

[BigBee51]

I couldn't access my next booking yesterday but all is well today. I guess they are working on something or have spot issues. Still waiting for our June cruise excursions to appear. We just want to go..... anywhere.... just want to get on the dang ship... 😉

[OnTheJourney]

4 hours ago, BigBee51 said:

We just want to go..... anywhere.... just want to get on the dang ship... 😉

LOL!!  That's the way I felt with the recent cruise out of Baltimore. After having a covid test canceled and having to rebook, waking up the morning of the test and discovering the utility company across the street from us replacing the pole (and thus had no power for a few hours - the morning that we had our test rescheduled....a bit panicky), and THEN driving through really heavy rain and poor visibility on the way to the terminal - felt so relieved to finally be on the ship. 

[OnTheJourney]

4 hours ago, BigBee51 said:

all is well today.

Just checked again and still no change. 

[OnTheJourney]

Finally able to add each of my bookings individually. So everything's back the way it was. Case closed...on to the next thing 😁

[Senior Gators]

Just checked again this morning and still have one upcoming cruise that can’t be added. When I try, I get the canned response that the cruise has been ‘cancelled’. The other two bookings we have for this year now show up in MVJ using the add a cruise process. Have talked a couple of times to Viking representatives and they said that there is some sort of computer problem. The second one confirmed that they can see the problem booking on their end and it looks OK and has not been cancelled. I will get my TA to see if she can get it straightened out Monday.

[Squawkman]

My Viking agent told me last Friday the reservation system was down most of the day - first time that’s happened in his 10 years with Viking.

[OnTheJourney]

Got it to work again over the weekend. Had to put in all the current booking numbers individually. Computers are great...when they work.