vjmatty Posted June 22, 2022 #51 Share Posted June 22, 2022 5 hours ago, pris993 said: I see it differently. Staff excellent, company facing challenges. I accept that the company is trying to come back and not there yet. Complaining does not make it better. I am willing to cut the company some slack. I did see they were offering big discounts into 2023, that is a sign company in trouble. I hope it makes it. How much slack are you prepared to cut them? At best, Princess has incredibly unrealistic goals in their ability to sail at full capacity given the shortage of crew. Ay worst, they are knowingly and deliberately doing so when they know there is insufficient staff. Neither option inspires much confidence. 1 Link to comment Share on other sites More sharing options...
Rare insidecabin Posted June 22, 2022 #52 Share Posted June 22, 2022 1 hour ago, vjmatty said: How much slack are you prepared to cut them? At best, Princess has incredibly unrealistic goals in their ability to sail at full capacity given the shortage of crew. Ay worst, they are knowingly and deliberately doing so when they know there is insufficient staff. Neither option inspires much confidence. We are on Emerald, 80% if captain numbers are right, a bit more according to other sources. Shortages are evident, no Steamers, no Planks, it's Sabatini OR Crown grill. Some bar hours are short as staff move to cover the main inside locations as they get busy early evening. We are not finding service levels a problem the times we are using places. Buffet has been busy at times, plenty of coverage to get your drinks and clear tables. Overflow tables in steamers planks so no crowding. Bar service has been very good(don't use app) The MDR service outstanding in the spot we have eating around 8pm. Sea day yesterday had a wander around in the afternoon no idea where every is as loads of space around the ship Atrium the busiest as they had the band doing Jazz. Outside not that busy as quite cool. 1 1 Link to comment Share on other sites More sharing options...
suzyed Posted June 22, 2022 #53 Share Posted June 22, 2022 On 6/20/2022 at 5:27 PM, middlehaitch said: All in jest..... A nod to the ongoing problems of the Crown Princess. (Majestic shown) Cheers, h. Good one Link to comment Share on other sites More sharing options...
Fat Albert Posted June 22, 2022 #54 Share Posted June 22, 2022 (edited) working on the sea is not easy work Edited June 22, 2022 by Fat Albert Not interested in a discussion 1 Link to comment Share on other sites More sharing options...
Lido deck main Posted June 22, 2022 #55 Share Posted June 22, 2022 Princess Treatment = 2.5 hours on hold. 3 Link to comment Share on other sites More sharing options...
Rare Roberto256 Posted June 22, 2022 #56 Share Posted June 22, 2022 On 6/20/2022 at 12:42 PM, CineGraphic said: The latest slogan from the Princess Facebook page leaves the door wide-open to interpretation. So, how would you describe the current "Princess Treatment"? It looks like princess agrees ... princess is not "where I belong"! 1 Link to comment Share on other sites More sharing options...
dockman Posted June 22, 2022 #57 Share Posted June 22, 2022 Somewhere some marketing "gurus" are laughing all the way to the bank after some higher up apparently approved one of the worst marketing slogans imaginable at a time when complaints about princess cut backs, services, hold times, etc are at record levels. Why would you go out of your way to antagonize your customers and invite people to remember when the Princess treatment was much more positive than now? Fix the issues and "come back new". 3 Link to comment Share on other sites More sharing options...
voljeep Posted June 22, 2022 #58 Share Posted June 22, 2022 11 minutes ago, dockman said: Somewhere some marketing "gurus" are laughing all the way to the bank after some higher up apparently approved one of the worst marketing slogans imaginable at a time when complaints about princess cut backs, services, hold times, etc are at record levels. Why would you go out of your way to antagonize your customers and invite people to remember when the Princess treatment was much more positive than now? Fix the issues and "come back new". Princess marketing is NOT aimed at current Princess customers ... really it's as simple as that ... nothing more, nothing less ... 1 Link to comment Share on other sites More sharing options...
dockman Posted June 22, 2022 #59 Share Posted June 22, 2022 2 hours ago, voljeep said: Princess marketing is NOT aimed at current Princess customers ... really it's as simple as that ... nothing more, nothing less ... Maybe so but obviously current Princess customers will see the new "marketing message"...dumb message, simple as that. Why would you go out of your way to antagonize your customers and invite people to remember when the Princess treatment was much more positive than now? Link to comment Share on other sites More sharing options...
pris993 Posted June 23, 2022 #60 Share Posted June 23, 2022 16 hours ago, vjmatty said: How much slack are you prepared to cut them? At best, Princess has incredibly unrealistic goals in their ability to sail at full capacity given the shortage of crew. Ay worst, they are knowingly and deliberately doing so when they know there is insufficient staff. Neither option inspires much confidence. I have not lost confidence in Princess, may you have. I was on the Ruby for 10 days in January. Going on the Royal again in December for 15 days. I don't expect things to be as good as they were before the Pandemic. Short comings in January were not deal brakers for me. When I have cruised before the Pandemic, if I was not entirely satisfied by some aspect of my experience, I generally thought what can I do differently to satisfy my needs? Doing so made my travel experience better. My first thought was not what is the cruise line doing that is wrong? When I go again in December, a holiday cruise, I plan to address issues in the same manner. If something is not working for me I will change what I am doing. For example, even before the Pandemic, I was not enjoying the MDR experience. So I stopped going to the MDR. Found I did not miss it at all. I seek out what I enjoy, avoid what I don't, it is that simple. There is enough variety on cruise ships to satisfy me. Maybe I am less critical but that works for me. Happy cruising. 3 Link to comment Share on other sites More sharing options...
Thrak Posted June 23, 2022 #61 Share Posted June 23, 2022 My version of The Princess Treatment would probably earn me a lifetime ban. 2 Link to comment Share on other sites More sharing options...
caribill Posted June 23, 2022 #62 Share Posted June 23, 2022 Or work with an old slogan: Escape Completely! -- there will be no working Internet 1 5 Link to comment Share on other sites More sharing options...
beg3yrs Posted June 23, 2022 #63 Share Posted June 23, 2022 13 hours ago, caribill said: Or work with an old slogan: Escape Completely! -- there will be no working Internet I can hear the background music now from The Who's "Won't Get Fooled Again" - Meet the new net, same as the old net... Link to comment Share on other sites More sharing options...
Thrak Posted June 23, 2022 #64 Share Posted June 23, 2022 13 hours ago, caribill said: Or work with an old slogan: Escape Completely! -- there will be no working Internet You will never Escape Completely from The Princess Treatment! Link to comment Share on other sites More sharing options...
voljeep Posted June 23, 2022 #65 Share Posted June 23, 2022 32 minutes ago, Thrak said: You will never Escape Completely from The Princess Treatment! sure you can - take your business elsewhere - done Link to comment Share on other sites More sharing options...
Rare tetleytea Posted June 23, 2022 #66 Share Posted June 23, 2022 The Princess Treatment: where you get your own personal shopping consultant to refer you to Effy jewelry, where they offer you an awesome 60% off discount, just because you're special. You can drive right down the street to the jewelry store at home, where they charge one quarter what Effy does at regular price. And oh...did I forget to mention that going out on a cruise has nothing to do with jewelry? Link to comment Share on other sites More sharing options...
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