Rare chrismch Posted August 29, 2022 #1 Share Posted August 29, 2022 In reviewing the deck plans, I saw separate locations for Destination Concierge and Shore excursions and then a place for Captain's Club and one for Future Cruise Consultant. What services do each of these desks provide? To me they sound overlapping. Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted August 29, 2022 #2 Share Posted August 29, 2022 Future Cruise—sell cruises captain’s Club — coordinate CC parties and events, answer questions about the program, help passengers check out their points and tier totals shore excursions — answer questions and book shorex destination concierge — book bespoke experiences, small group and individualized shore experiences, Link to comment Share on other sites More sharing options...
WestLakeGirl Posted August 29, 2022 #3 Share Posted August 29, 2022 The Future Cruise office is where you will go to book a new cruise The Shore Excursion Desk is where you go to book shore excursions, or cancel shore excursions previously booked The Captain’s Club Host or Hostess works in a team with the other Concierges coordinating Captain’s Club events during the cruise. If you have a question about Captain’s Club points, reciprocity with Royal Crown and Anchor, and the loyalty program in general, go there if you want ti book a private tour in any port, see the Destination Concierge Link to comment Share on other sites More sharing options...
Rare WrittenOnYourHeart Posted August 30, 2022 #4 Share Posted August 30, 2022 When I was on Edge, the Destination Concierge also helped with booking excursions for a future cruise as a special discount was offered if you booked them for a cruise booked onboard while on board. Link to comment Share on other sites More sharing options...
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