HBDave Posted October 10, 2022 #1 Share Posted October 10, 2022 I would like to upgrade my WiFi before we board. I was searching for the Captain's Club Number, but I'm finding lots of different numbers. What would be the best number to call with the shortest wait time? I'm Elite and am hoping I can combine the CC Discount with the pre-cruise discounts being offered. Thanks! Link to comment Share on other sites More sharing options...
jelayne Posted October 10, 2022 #2 Share Posted October 10, 2022 In the Cruise Planner under internet there was a phone # to call to upgrade. I called had a very short wait time and got to a person who was familiar with the upgrade and the. CaptIns Club discount structure. I have had no luck calling the CC # Link to comment Share on other sites More sharing options...
HBDave Posted October 10, 2022 Author #3 Share Posted October 10, 2022 Thanks jelayne I also thought I remembered seeing a phone number on the Cruise Planner for upgrades. For the life of me, I don't see it now. They have a contact page (see below), but I don't see anything for upgrades, etc. It would really be nice if Celebrity would put upgrade links for the WiFi and Drink Packages on the Cruise Planner Page. Instead, if you select the higher package, it does not take into consideration it's an upgrade and wants to charge you the full price. Link to comment Share on other sites More sharing options...
OT-Miami Posted October 10, 2022 #4 Share Posted October 10, 2022 I called this morning and was able to apply the CC discount to the already discounted upgrade cost. Try 800-722-5941 Link to comment Share on other sites More sharing options...
HBDave Posted October 10, 2022 Author #5 Share Posted October 10, 2022 1 hour ago, OT-Miami said: I called this morning and was able to apply the CC discount to the already discounted upgrade cost. Try 800-722-5941 By chance would you be willing to share with me what the upgrade cost was per day? Thanks! Link to comment Share on other sites More sharing options...
OT-Miami Posted October 10, 2022 #6 Share Posted October 10, 2022 34 minutes ago, HBDave said: By chance would you be willing to share with me what the upgrade cost was per day? Thanks! I paid $89.91 for a 9-night sailing, so approximately $10/day with my 25% captains club discount. 1 Link to comment Share on other sites More sharing options...
jelayne Posted October 10, 2022 #7 Share Posted October 10, 2022 To determine the upgrade price look at the cost of the Basic internet and the Premium internet and the difference is the upgrade price per day. Figure out that amount for the number of nights for your cruise and the. reduce it by your Captains Club discount %. Link to comment Share on other sites More sharing options...
HBDave Posted October 11, 2022 Author #8 Share Posted October 11, 2022 Thank You! Link to comment Share on other sites More sharing options...
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