Precruise Suite Question

[lv2cruisgrl]

We have a cruise in November on Beyond in a suite. We also have a cruise for March of 2023 on Apex, in a suite also.  Today I received a email from celebrity asking me about the March 2023 cruise and how we want the bed setup, hangers etc.  I still haven't received the email for the Nov 13th cruise. Anyone else have this happen? 

 

[mom says]

What level of suite do you have booked for each cruise?

[jelayne]

The contact if you are in a Sky Suite or Celebrity Suite is hit and miss.   We are about to board the Beyond in a SS and have not been contacted.  Since the restart this is our 6th cruise, all in SS or CS and have been contacted for 1 of the 6 and that was a SS on the Reflection.

Not a problem we just ask the cabin attendant for hangers, the bed is always configured together and the Butler or cabin attendant a. Get me a yoga mat.

[canderson]

28 minutes ago, lovrccl said:

We have a cruise in November on Beyond in a suite. We also have a cruise for March of 2023 on Apex, in a suite also.  Today I received a email from celebrity asking me about the March 2023 cruise and how we want the bed setup, hangers etc.  I still haven't received the email for the Nov 13th cruise. Anyone else have this happen? 

 

You can use the same "-Option 3" number for both cruises.

[spammie]

We have cruised in a few Sky Suites and have never been contacted by anyone before our cruise.

[lv2cruisgrl]

Sky suites is what we have booked. We have done 3 or 4 sky since returning to cruising and this is the first time they haven't contacted me. Crazy....

[Northern Aurora]

I also think that contact pre-cruise from a shoreside concierge is "hit or miss" for Sky Suites.  I generally am contacted when in a Sky or Celebrity Suite, but suspect that is because we are Zenith members of the Captain's Club.

[wineoclock]

I can’t even remember being contacted for our PH. We just asked for what we wanted when we boarded. Disney I have vague recollections did. Think we were equivalent of RS then. 
 

 

[wineoclock]

We haven’t been contacted for our CS next week. I didn’t expect to be. 

[chemmo]

1 hour ago, wineoclock said:

I can’t even remember being contacted for our PH. We just asked for what we wanted when we boarded. Disney I have vague recollections did. Think we were equivalent of RS then. 
 

 

We have always been contacted when in the PH or a RS. One thing that has improved for us is the reliability of our requests getting to the ship. When the ‘suite life’ program was first introduced it was hit and miss. Sometimes we would board and none of our requests had been forwarded, sometimes just our drinks requests had been forwarded but not our dining…However, on the last 3/4 cruises not only have our requests all gone through when the shoreside concierge contacted us (not ones we had previously been in touch with) they already had some information, our usual drinks requests, for example and pillow choices…

[wineoclock]

I think I always miss a trick with pillow choices. I just take what we are given. At some point  I must experiment! 

[chemmo]

1 hour ago, wineoclock said:

I think I always miss a trick with pillow choices. I just take what we are given. At some point  I must experiment! 

I think it is one of those things that isn’t important unless you have a bad neck or something. Very important to us as Mr. Chemmo has a feather allergy. 

[Cruise a holic]

We get contacted when we sail in a Royal suite- don't remember if also Celebrity suite- but do not recall any contact when we sail in a sky suite.  

[prmssk]

@lovrcclFor those that do get contacted, reports are all over the place as to how early that contact happens.  Some say the contact didn't come until just a week or two before the cruise.  We have not yet heard from our shoreside concierge for a Nov 6 sailing in an upper suite.  As others said, being in a Sky Suite you may not hear anything but there is still time.