zitsky Posted November 1, 2022 #1 Share Posted November 1, 2022 Talked to agent yesterday and new one today. Today they admitted that they (Celebrity) made a mistake in handling my deposit. The cruise never should have been canceled. They said they would refund the duplicate deposit they made me pay to get the booking back. They gave us a few hundred in OBC as apology. I am still rather annoyed with them and my TA. The good news is that they are moving us from Aqua class to the Penthouse suite. (Maybe that was a dream I had.) 2 Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted November 1, 2022 #2 Share Posted November 1, 2022 (edited) 10 minutes ago, zitsky said: Talked to agent yesterday and new one today. Today they admitted that they (Celebrity) made a mistake in handling my deposit. The cruise never should have been canceled. They said they would refund the duplicate deposit they made me pay to get the booking back. They gave us a few hundred in OBC as apology. I am still rather annoyed with them and my TA. The good news is that they are moving us from Aqua class to the Penthouse suite. (Maybe that was a dream I had.)😁 Edited November 1, 2022 by Ex-Airbalancer Link to comment Share on other sites More sharing options...
Rare mom says Posted November 1, 2022 #3 Share Posted November 1, 2022 9 minutes ago, zitsky said: Talked to agent yesterday and new one today. Today they admitted that they (Celebrity) made a mistake in handling my deposit. The cruise never should have been canceled. They said they would refund the duplicate deposit they made me pay to get the booking back. They gave us a few hundred in OBC as apology. I am still rather annoyed with them and my TA. The good news is that they are moving us from Aqua class to the Penthouse suite. (Maybe that was a dream I had.) You have interesting dreams. 😄 Link to comment Share on other sites More sharing options...
deliver42 Posted November 1, 2022 #4 Share Posted November 1, 2022 After that upgrade, I wouldn't be annoyed with Celebrity at all. Let's do it again on my next cruise. (LOL) Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted November 1, 2022 #5 Share Posted November 1, 2022 You seem to have both problems with Celebrity and vivid dreams. Hope you get a good night's sleep. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted November 1, 2022 #6 Share Posted November 1, 2022 Either a good dream or you were really smoking some good stuff. LOL Link to comment Share on other sites More sharing options...
zitsky Posted November 1, 2022 Author #7 Share Posted November 1, 2022 16 minutes ago, Jim_Iain said: Either a good dream or you were really smoking some good stuff. LOL Well I was at work and I can’t drink there. Can I? There is an excursion I want that is almost fully booked. One space left. Do you think I can convince them to make space, after all this? It’s the only thing I would ask for. I didn’t even ask for the OBC. They offered it. Link to comment Share on other sites More sharing options...
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