topnole Posted November 11, 2022 #1 Share Posted November 11, 2022 I’ve tried entering our info for RU and it just keeps search and never stops. Been doing this for days. We are inside 30 days. Anyone else had this issue. On a prior cruise it always returned a message that said to make sure we were 30 days out. But that was the only other time I played around with Royal up. Two thoughts. There are no upgrades available (I doubt this is the case). We are in a sky class suite, so maybe there aren’t any viewed in the system as upgrades. But I assumed they allowed some bids in case of late cancellations. We have 5 in the cabin so there are two booking numbers on the cabin (happens anytime more than 4 in a cabin). Anyone have experience using Royal up in this scenario. I have never used Royal up and was hoping there might be an opportunity to bid on an ATS (ex. Someone cancels last minute or no shows). We are very happy with our suite and location, but if I could get lucky and stumble into an ATS via Royal up that would be great too. Link to comment Share on other sites More sharing options...
SRF Posted November 11, 2022 #2 Share Posted November 11, 2022 How did you book? Some TAs (notably the BIG box store) do not subscribe to the program. Link to comment Share on other sites More sharing options...
Biker19 Posted November 11, 2022 #3 Share Posted November 11, 2022 2 hours ago, topnole said: Anyone else had this issue. Yes. The direct links from an email offer still works so it seems to only be an issue with that page. Link to comment Share on other sites More sharing options...
topnole Posted November 11, 2022 Author #4 Share Posted November 11, 2022 2 hours ago, SRF said: How did you book? Some TAs (notably the BIG box store) do not subscribe to the program. Directly through Royal. Link to comment Share on other sites More sharing options...
topnole Posted November 11, 2022 Author #5 Share Posted November 11, 2022 Just now, Biker19 said: Yes. The direct links from an email offer still works so it seems to only be an issue with that page. Ok. So you’re saying you’ve experienced the same issue sans email link? Link to comment Share on other sites More sharing options...
Biker19 Posted November 11, 2022 #6 Share Posted November 11, 2022 28 minutes ago, topnole said: Ok. So you’re saying you’ve experienced the same issue sans email link? Yes, that was reported several days ago and it has yet to be fixed. It could be another RCI web site “enhancement “. Link to comment Share on other sites More sharing options...
topnole Posted November 11, 2022 Author #7 Share Posted November 11, 2022 1 minute ago, Biker19 said: Yes, that was reported several days ago and it has yet to be fixed. It could be another RCI web site “enhancement “. Ok. Tanks for the info. Didn’t see anyone else post on this. I made a comment about it in a related thread several days ago, but no one replied to my question in that one. Link to comment Share on other sites More sharing options...
Rare orville99 Posted November 11, 2022 #8 Share Posted November 11, 2022 It has even doing this for several days. While there is not a specific thread about it, there are mentions in several existing RoyalUP threads. 1 Link to comment Share on other sites More sharing options...
topnole Posted November 11, 2022 Author #9 Share Posted November 11, 2022 Thanks. I was thinking it was because I have two reservation numbers for one cabin. It only asks for one so I was thinking that May have caused the software to get confused and stuck. Not really sure how their system handles a Royal up then there are two booking IDs for one cabin (as is always the case with 5 people in a cabin). Link to comment Share on other sites More sharing options...
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