Rare Ken the cruiser Posted January 14, 2023 #51 Share Posted January 14, 2023 9 minutes ago, jimd909 said: No, I don't see that under Onboard Credits. I'm on hold with Princess now. They said it will be about an hour to get through to guest services. While you're waiting, go to the Princess website and click on "Live Chat" at the bottom of the page. I just did and it said the following. But maybe you'll have better luck, at least while you're sitting there on hold: Thank you for your inquiry. If you are reaching out during our normal business hours, our Live Chat agents are currently busy assisting other users. Please try again shortly.Our Service hours are 6am-9pm PST Mon-Fri and 6am-6pm PST Sat-Sun. 1 Link to comment Share on other sites More sharing options...
jimd909 Posted January 14, 2023 #52 Share Posted January 14, 2023 2 minutes ago, Ken the cruiser said: While you're waiting, go to the Princess website and click on "Live Chat" at the bottom of the page. I just did and it said the following. But maybe you'll have better luck, at least while you're sitting there on hold: Thank you for your inquiry. If you are reaching out during our normal business hours, our Live Chat agents are currently busy assisting other users. Please try again shortly.Our Service hours are 6am-9pm PST Mon-Fri and 6am-6pm PST Sat-Sun. i used live chat yesterday and they told me I had to call in to guest services. 1 Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted January 14, 2023 #53 Share Posted January 14, 2023 (edited) 5 minutes ago, jimd909 said: i used live chat yesterday and they told me I had to call in to guest services. Oh well ... I have to say, that's one of many things a good TA can do for you. Edited January 14, 2023 by Ken the cruiser Link to comment Share on other sites More sharing options...
jimd909 Posted January 15, 2023 #54 Share Posted January 15, 2023 (edited) The military benefit is now on my booking. But, it's not showing under Onboard credits in my account. It only took 1 hour and 55 minutes. Edited January 15, 2023 by jimd909 1 Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 15, 2023 #55 Share Posted January 15, 2023 2 hours ago, jimd909 said: The military benefit is now on my booking. But, it's not showing under Onboard credits in my account. It only took 1 hour and 55 minutes. Check under payments Link to comment Share on other sites More sharing options...
shirazcruiser Posted January 15, 2023 #56 Share Posted January 15, 2023 Do you receive the Premier package in addition to the OBC? Link to comment Share on other sites More sharing options...
PaperSniper4 Posted January 15, 2023 #57 Share Posted January 15, 2023 15 hours ago, Ken the cruiser said: While you're waiting, go to the Princess website and click on "Live Chat" at the bottom of the page. I just did and it said the following. But maybe you'll have better luck, at least while you're sitting there on hold: Thank you for your inquiry. If you are reaching out during our normal business hours, our Live Chat agents are currently busy assisting other users. Please try again shortly.Our Service hours are 6am-9pm PST Mon-Fri and 6am-6pm PST Sat-Sun. Don't use Firefox, Live Chat doesn't show on screen. Chrome works fine....but I hate Chrome for anything else!😲 Link to comment Share on other sites More sharing options...
jimd909 Posted January 15, 2023 #58 Share Posted January 15, 2023 1 hour ago, shirazcruiser said: Do you receive the Premier package in addition to the OBC? Not for this cruise. Princess says it's for new bookings. Link to comment Share on other sites More sharing options...
shirazcruiser Posted January 15, 2023 #59 Share Posted January 15, 2023 12 minutes ago, jimd909 said: Not for this cruise. Princess says it's for new bookings. If I book a new cruise with the Plus package, will I get both the Premier package and the OBC based on the length of the cruise? Link to comment Share on other sites More sharing options...
Happy2cruise Posted January 15, 2023 #60 Share Posted January 15, 2023 2 hours ago, PaperSniper4 said: Don't use Firefox, Live Chat doesn't show on screen. Chrome works fine....but I hate Chrome for anything else!😲 I use Firefox and Live Chat always shows at the bottom of the screen in green. Link to comment Share on other sites More sharing options...
jimd909 Posted January 15, 2023 #61 Share Posted January 15, 2023 (edited) 2 hours ago, shirazcruiser said: If I book a new cruise with the Plus package, will I get both the Premier package and the OBC based on the length of the cruise? As long as you are verified with Princess, you will get the military OBC but not sure about premier for plus. I've done a few fake bookings and the premier was alway more. Edited January 15, 2023 by jimd909 Link to comment Share on other sites More sharing options...
PaperSniper4 Posted January 15, 2023 #62 Share Posted January 15, 2023 2 hours ago, Happy2cruise said: I use Firefox and Live Chat always shows at the bottom of the screen in green. You, sir, are luckier than I am! I've heard others have problems with Firefox and the chat function, so I know I'm not alone. Some weird setting I have I suppose; I never see it on my Firefox screen. No biggie, I keep Chrome on my PC just for occasions where Firefox doesn't work the way I think it should. Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted January 17, 2023 #63 Share Posted January 17, 2023 On 1/13/2023 at 11:05 AM, sawtooth said: Our TA managed to get us rebooked and with the new promotion Is the Military Upgrade from the Best to the Premium Package actually listed somewhere on the new Princess confirmation you received when you rebooked your cruise? If so, would it be possible for you to post what that particular entry looks like on your new Princess confirmation? We're in the process of refaring (not rebooking) a Jan 2024 cruise and would be interested to know so we can look for it to see if it got added to our "refared" Princess confirmation, once we receive it that is. Link to comment Share on other sites More sharing options...
ChangeOrder Posted January 18, 2023 #64 Share Posted January 18, 2023 (edited) It works! My TA was able to re-fare my March 2024 cruise to get this new benefit, and I saved a bit from a slight fare drop. All I gave her was the screenshot from OP. I’ll post any proof of the benefit from the Princess site once it shows up in my personalizer. Edit: It must have required a full re-book, as I can see my booking code is different now. Edited January 18, 2023 by ChangeOrder Link to comment Share on other sites More sharing options...
ChangeOrder Posted January 18, 2023 #65 Share Posted January 18, 2023 1 hour ago, Ken the cruiser said: Is the Military Upgrade from the Best to the Premium Package actually listed somewhere on the new Princess confirmation you received when you rebooked your cruise? If so, would it be possible for you to post what that particular entry looks like on your new Princess confirmation? We're in the process of refaring (not rebooking) a Jan 2024 cruise and would be interested to know so we can look for it to see if it got added to our "refared" Princess confirmation, once we receive it that is. Here is the relevant part from my new Princess receipt. 1 1 Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted January 18, 2023 #66 Share Posted January 18, 2023 20 minutes ago, ChangeOrder said: Here is the relevant part from my new Princess receipt. Thanks! We just sent off the OP’s screenshot to our TA who will be working our refare request tomorrow on a Jan 2024 booking tomorrow. Hopefully she’ll be able to achieve the same results in getting the new perk added! 🤞 1 Link to comment Share on other sites More sharing options...
PaperSniper4 Posted January 18, 2023 #67 Share Posted January 18, 2023 11 hours ago, ChangeOrder said: It works! My TA was able to re-fare my March 2024 cruise to get this new benefit, and I saved a bit from a slight fare drop. All I gave her was the screenshot from OP. I’ll post any proof of the benefit from the Princess site once it shows up in my personalizer. Edit: It must have required a full re-book, as I can see my booking code is different now. Did you continue to receive your Military Benefit OBC? I am not interested in the beverage package "upgrade", but that Mil OBC is a major reason I look at Princess for longer cruises. Doug Link to comment Share on other sites More sharing options...
mtfasls Posted January 18, 2023 #68 Share Posted January 18, 2023 Is this new military extras a sale, if so, does anyone know the end date to book? Or is this going to be an extra perk? Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted January 18, 2023 #69 Share Posted January 18, 2023 (edited) 23 minutes ago, mtfasls said: Is this new military extras a sale, if so, does anyone know the end date to book? Or is this going to be an extra perk? Good questions. Hopefully one day Princess will actually post this "military perk" to their website to let us all know. But for now 🤞 we'll get it posted to the refare our TA will be working on today. But from what the OP posted, it does look like it's part of the current "Best Sale Ever" promotion going on, which ends March 1, 2023. Edited January 18, 2023 by Ken the cruiser Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 18, 2023 #70 Share Posted January 18, 2023 The military "premium for plus" ends on January 31 according to the PCL agent in Guest Services who had to go into "current Promotions" to find it and read through it the other day. She also said that you have to be verified through the same program that verifies first responders, teachers, etc. and that you must be current military (I am not sure of this, just repeating what she says that she read). 3 Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted January 18, 2023 #71 Share Posted January 18, 2023 6 minutes ago, jwattle said: The military "premium for plus" ends on January 31 according to the PCL agent in Guest Services who had to go into "current Promotions" to find it and read through it the other day. She also said that you have to be verified through the same program that verifies first responders, teachers, etc. and that you must be current military (I am not sure of this, just repeating what she says that she read). It will be interesting to hear what our TA finds out today, as I retired many moons ago back in 1994. 😂 1 Link to comment Share on other sites More sharing options...
Thrak Posted January 18, 2023 #72 Share Posted January 18, 2023 (edited) On 1/15/2023 at 11:16 AM, PaperSniper4 said: You, sir, are luckier than I am! I've heard others have problems with Firefox and the chat function, so I know I'm not alone. Some weird setting I have I suppose; I never see it on my Firefox screen. No biggie, I keep Chrome on my PC just for occasions where Firefox doesn't work the way I think it should. I normally use Firefox and had issues with the Live Chat showing up. I found that disabling Privacy Badger and Adblock Plus for the Princess site resolved the issue. Check for any extensions or add-ons that you may have in Firefox that you forgot about. Edited January 18, 2023 by Thrak Link to comment Share on other sites More sharing options...
ChangeOrder Posted January 18, 2023 #73 Share Posted January 18, 2023 3 hours ago, Ken the cruiser said: It will be interesting to hear what our TA finds out today, as I retired many moons ago back in 1994. 😂 I haven't been active for quite awhile, but I do have my military status already verified and on file with Princess.@PaperSniper4 Yes the OBC is still there too. 2 Link to comment Share on other sites More sharing options...
ChangeOrder Posted January 18, 2023 #74 Share Posted January 18, 2023 4 hours ago, jwattle said: The military "premium for plus" ends on January 31 according to the PCL agent in Guest Services Hoooboy - Guess I better commit to another booking here soon to take advantage! One last FCD left on my account to use anyway 😄 1 Link to comment Share on other sites More sharing options...
Steelers36 Posted January 18, 2023 #75 Share Posted January 18, 2023 On 12/27/2022 at 6:36 PM, PescadoAmarillo said: From a PVP. I have no additional information (ie whether military OBC is still in place, or how to book this). You will never keep him off the ships now!! ;-)) 1 Link to comment Share on other sites More sharing options...
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