Rare cruzin4us Posted February 20, 2023 #1 Share Posted February 20, 2023 The MedallionClass App has gotten a bit of a face lift. Uninstall the App and then reinstall it. You will need your login info, so make sure you have your password. Uninstalling the app will not result in you losing any information previously stored. 2 3 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted February 20, 2023 #2 Share Posted February 20, 2023 Will it fix (not available) pick your arrival date? (As I am writing this, the New Princess ad is playing on the television...Ha Ha. Link to comment Share on other sites More sharing options...
memoak Posted February 20, 2023 #3 Share Posted February 20, 2023 It may look difference but it still ignores one of my next 6 cruises 1 Link to comment Share on other sites More sharing options...
Rare cruzin4us Posted February 20, 2023 Author #4 Share Posted February 20, 2023 9 minutes ago, memoak said: It may look difference but it still ignores one of my next 6 cruises I wish I had that problem 😆 2 Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted February 20, 2023 #5 Share Posted February 20, 2023 7 minutes ago, memoak said: It may look difference but it still ignores one of my next 6 cruises Looking different but same old issues. Less than 30 days out and STILL can't pick my arrival time. First attempt at log in said they couldn't process me. Try again later. I "trusted" you @cruzin4us...ha ha...(sorry). Still as slow as molasses. Link to comment Share on other sites More sharing options...
Thrak Posted February 20, 2023 #6 Share Posted February 20, 2023 You shouldn't have to uninstall the app. Simply install the update. Of course if you are still trying to run version 1 or something an uninstall may well be the only way to go... 5 Link to comment Share on other sites More sharing options...
DUCHESSRN Posted February 20, 2023 #7 Share Posted February 20, 2023 I keep getting E Mails from Princess that I have not filled in necessary details for my cruise this coming Saturday ....I have made 7 phone calls and it is still not on Medallion App. Tried to reinstall App and still no cruise shows. Link to comment Share on other sites More sharing options...
justafem Posted February 20, 2023 #8 Share Posted February 20, 2023 5 hours ago, cr8tiv1 said: Looking different but same old issues. Less than 30 days out and STILL can't pick my arrival time. First attempt at log in said they couldn't process me. Try again later. I "trusted" you @cruzin4us...ha ha...(sorry). Still as slow as molasses. We were FINALLY able to get a boarding time for our 20 days out cruise. I've been trying for 2 weeks and it kept timing out. Made the kid do it and it worked! 3 Link to comment Share on other sites More sharing options...
Alcairns Posted February 20, 2023 #9 Share Posted February 20, 2023 6 hours ago, memoak said: It may look difference but it still ignores one of my next 6 cruises If you are doing a B2B it will show as one cruise. 2 Link to comment Share on other sites More sharing options...
Rare Kellyansapansa Posted February 20, 2023 #10 Share Posted February 20, 2023 8 hours ago, Thrak said: You shouldn't have to uninstall the app. Simply install the update. Of course if you are still trying to run version 1 or something an uninstall may well be the only way to go... You would think so, but I found the update alone did not activate the changes. They did appear once I uninstalled and reinstalled. 😊 1 Link to comment Share on other sites More sharing options...
Rare gdlamberth Posted February 20, 2023 #11 Share Posted February 20, 2023 (edited) What are the changes? Anything one "needs" to have? Anything really useful? Or, just look and feel? Thanks, Greg Edited February 20, 2023 by gdlamberth 1 Link to comment Share on other sites More sharing options...
wowzz Posted February 20, 2023 #12 Share Posted February 20, 2023 30 minutes ago, gdlamberth said: What are the changes? Anything one "needs" to have? Anything really useful? Or, just look and feel? Thanks, Greg Didn't notice any significant changes, but it seems to load up and generally operate far quicker than before. Link to comment Share on other sites More sharing options...
Yehootu Posted February 20, 2023 #13 Share Posted February 20, 2023 My app, self updated. Found out doing my morning Princess IT check, seeing if my cabin has stayed the same. Link to comment Share on other sites More sharing options...
Rare HaveDogWillTravel Posted February 20, 2023 #14 Share Posted February 20, 2023 1 hour ago, gdlamberth said: What are the changes? Anything one "needs" to have? Anything really useful? Or, just look and feel? Thanks, Greg It’s been my experience that while the updates don’t seem to matter when off ship, once on board you really need the newest version for it to work (sometimes at all!) One thing I noticed is there’s a Payments and Prizes tab under Ocean Ready. Your Journey Account (portfolio) has been moved there and it seems you can check if you’ve won prizes. 2 Link to comment Share on other sites More sharing options...
Rare LACruiser88 Posted February 20, 2023 #15 Share Posted February 20, 2023 1 hour ago, Yehootu said: My app, self updated. Found out doing my morning Princess IT check, seeing if my cabin has stayed the same. Same here, auto updated. No big changes. We will see if it functions any different when we board the Sapphire on March 5th. Link to comment Share on other sites More sharing options...
Rare nattie Posted February 20, 2023 #16 Share Posted February 20, 2023 Just an FYI, I didnt not have to reinstall. The update happened on its own. I am on iphone 13 if that matters. 1 Link to comment Share on other sites More sharing options...
memoak Posted February 20, 2023 #17 Share Posted February 20, 2023 7 hours ago, Alcairns said: If you are doing a B2B it will show as one cruise. The issue is it only shows the 2nd part of my b2b not the first one Link to comment Share on other sites More sharing options...
Sea Hag Posted February 20, 2023 #18 Share Posted February 20, 2023 3 hours ago, Kellyansapansa said: You would think so, but I found the update alone did not activate the changes. They did appear once I uninstalled and reinstalled. 😊 If the update is installed and you dump the application cache, then I'm pretty sure the changes would show up. 1 Link to comment Share on other sites More sharing options...
memoak Posted February 20, 2023 #19 Share Posted February 20, 2023 6 minutes ago, Sea Hag said: If the update is installed and you dump the application cache, then I'm pretty sure the changes would show up. That will be my next move to try and get the 6th cruise to show up but will wait until after our cruise in March. Don’t want any issues to crop up just before sailing 2 Link to comment Share on other sites More sharing options...
Thrak Posted February 20, 2023 #20 Share Posted February 20, 2023 3 hours ago, memoak said: The issue is it only shows the 2nd part of my b2b not the first one I had that happen once. I logged out of the app and then logged in using the booking number of the missing segment. After that all the segments showed up. The app usually just "shows" the first segment but dining and such is available for all segments. Link to comment Share on other sites More sharing options...
Southern_Roots Posted February 20, 2023 #21 Share Posted February 20, 2023 Mine won’t even load Link to comment Share on other sites More sharing options...
memoak Posted February 21, 2023 #22 Share Posted February 21, 2023 5 hours ago, Thrak said: I had that happen once. I logged out of the app and then logged in using the booking number of the missing segment. After that all the segments showed up. The app usually just "shows" the first segment but dining and such is available for all segments. Already done that no help. Same with my friends on the same cruises. Going to wait till after our March Panama cruise Link to comment Share on other sites More sharing options...
Rare JimmyVWine Posted February 21, 2023 #23 Share Posted February 21, 2023 23 hours ago, Thrak said: You shouldn't have to uninstall the app. Simply install the update. Confirmed. Personally, the thought of deleting the app and doing a reinstall and login so close to an upcoming cruise frightens me. I’m sticking with what I have with hopes that the upgrades take without a reinstall. So far so good with this upgrade and the prior two. Link to comment Share on other sites More sharing options...
Rare david63 Posted February 21, 2023 #24 Share Posted February 21, 2023 Just noticed that the time until the next cruise has changed. Previously it used local time, now it is using US time Link to comment Share on other sites More sharing options...
Rare cruzin4us Posted February 21, 2023 Author #25 Share Posted February 21, 2023 18 hours ago, memoak said: The issue is it only shows the 2nd part of my b2b not the first one I had the same issue a while back. This is the person that got mine finally fixed: customersupport@princesscruises.com attn Lynda B. Medallion issues Link to comment Share on other sites More sharing options...
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