How to cancel a dining reservation

[cfarrow2112]

Hi All,

I need to cancel one of my dining reservations, but can't seem to find functionality on the website to do so.

Do I need to call to cancel?

Thanks!

[Oceansaway17]

try going into your planner and see if there is a button.  If not then call.

[wil e coyote]

You need to contact NCL to cancel anything. Some people have reported success doing this via chat on the website, but others have been unable to get help by chat to cancel reservations. 

The best bet is to make a phone call to NCL.

 

[RocketMan275]

You can cancel once onboard too.

[cfarrow2112]

30 minutes ago, RocketMan275 said:

You can cancel once onboard too.

Electronically.. or do we have to go to Guest Services?

[complawyer]

dont worry about it, it's not very complicated. just wait until you get in your cabin, pick up the phone, dial reservations, and tell them you're cancelling. as far as i know there is no penalty for a  no show even if you didnt give cancellation notice, and, i understand that if you dont show up within 15 minutes of your reservation time, it gets cancelled automatically.

 

this is not something you need to worry about

[RocketMan275]

2 hours ago, cfarrow2112 said:

Electronically.. or do we have to go to Guest Services?

I cancelled mine through the Haven Concierge.

You could go by where they're making reservations on embarkation day or  you could go by the restaurant.

[FLAHAM]

On board, you can cancel through your cabin’s interactive  TV.  Before sailing, I call my PCC, who promptly takes care of it.

[dbrown84]

And if you don't cancel, it's not a problem.

[RocketMan275]

52 minutes ago, dbrown84 said:

And if you don't cancel, it's not a problem.

Not a problem for you but you're holding a time slot that someone else may want.

Cancelling the reservation is the polite thing to do.

[9tee2Sea]

21 hours ago, cfarrow2112 said:

Hi All,

I need to cancel one of my dining reservations, but can't seem to find functionality on the website to do so.

Do I need to call to cancel?

Thanks!

I canceled some my dining reservations when I got onboard.  I also just walked up to the specialty dining room I was interested in that night and asked if they had room.  I was never turned down ( but I eat round 6pm, so being early might have to do with it).  

[JGmf]

I've had very good success canceling dining reservations using the chat function on the NCL website.

[Wpooh1968]

On 4/14/2023 at 5:57 PM, dbrown84 said:

And if you don't cancel, it's not a problem.

If you fail to cancel, it will remove one of your free specialty dining or you will be charged a fee.

 

[Wayward Son]

46 minutes ago, Wpooh1968 said:

If you fail to cancel, it will remove one of your free specialty dining or you will be charged a fee.

 

Since when?

 

[zqvol]

1 hour ago, Wpooh1968 said:

If you fail to cancel, it will remove one of your free specialty dining or you will be charged a fee.

 

Where did you hear this?

[BirdTravels]

2 hours ago, Wpooh1968 said:

If you fail to cancel, it will remove one of your free specialty dining or you will be charged a fee.

You reply to a post that is a year and a half old. And there is no basis for your reply (i.e., it is not accurate). 

[dbrown84]

3 hours ago, Wpooh1968 said:

If you fail to cancel, it will remove one of your free specialty dining or you will be charged a fee.

 

This is absolutely not true 

[Wayward Son]

16 minutes ago, dbrown84 said:

This is absolutely not true 

 

I just noticed the signature. How can someone who's cruised on NCL a dozen times, at least, post something so categorically false? Boggles the mind.

 

[EngrJones]

15 minutes ago, Wayward Son said:

 

I just noticed the signature. How can someone who's cruised on NCL a dozen times, at least, post something so categorically false? Boggles the mind.

 

It's the internet.  People post made-up crap all the time.  Unfortunately, many posters don't understand this.

[Asawi]

as others have said, you will not be "punished" if you don't cancel. I tend to book a couple of extra dinners at my preferred time just to have a choice but I always try to do cancel the ones I won't go to out of consideration to others that maybr would like to book that time slot. I do this on the ship.

 

And about false information on internet... Don't get me started... 😮 

[roddy good boy]

I literally just called NCL, yesterday, and cancelled a Cagney’s reservation. I was calling to book an excursion and the same person took care of both matters.

[D_And_K_gocruising]

I've cancelled and changed a number of times via chat.   

[Wpooh1968]

The reason I stated what I did was because our last sailing, we did not cancel a dining reservation within 24 hours of the scheduled time (husband became ill) and we lost one of our specialty dining credits. We are platinum and even took it up with guest services, to no avail.

Today, I did manage to cancel a dining reservation via the chat feature. I'm only going on what has occurred to us.

[D_And_K_gocruising]

33 minutes ago, Wpooh1968 said:

The reason I stated what I did was because our last sailing, we did not cancel a dining reservation within 24 hours of the scheduled time (husband became ill) and we lost one of our specialty dining credits. We are platinum and even took it up with guest services, to no avail.

Today, I did manage to cancel a dining reservation via the chat feature. I'm only going on what has occurred to us.

Yea, I dont know why folks are saying just to ignore cancelling.   Maybe they were thinking it was just MDR or something, but either way if you arent going to use it, it should be cancelled. 

[Wayward Son]

2 minutes ago, D_And_K_gocruising said:

Yea, I dont know why folks are saying just to ignore cancelling. 

 

I'm certainly not saying that. We have never intentionally skipped a specialty dining reservation, but, ship happens and we've missed a reservation several times in the last couple of years.

 

We've never been charged a fee or lost a dining credit. And no one else has confirmed here that it's happened. So, that's "what folks are saying", not that it's proper to blow off a reservation intentionally.