ladysail2 Posted May 7, 2023 #1 Share Posted May 7, 2023 I had to have a Planner purchase refunded. It was worth about $300. Any idea about how long the refund takes? Thank you! 😊 Link to comment Share on other sites More sharing options...
Rare shof515 Posted May 7, 2023 #2 Share Posted May 7, 2023 a few days, usually around 3-5 business days it go back to the credit card Link to comment Share on other sites More sharing options...
ladysail2 Posted May 7, 2023 Author #3 Share Posted May 7, 2023 12 hours ago, shof515 said: a few days, usually around 3-5 business days it go back to the credit card Thank you! Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted May 7, 2023 #4 Share Posted May 7, 2023 13 hours ago, ladysail2 said: I had to have a Planner purchase refunded. It was worth about $300. Any idea about how long the refund takes? Thank you! 😊 Just curious, what is a Planner? TIA! Link to comment Share on other sites More sharing options...
Rare shof515 Posted May 7, 2023 #5 Share Posted May 7, 2023 10 minutes ago, ninjacat123 said: Just curious, what is a Planner? TIA! its another word for the section that you use to purchase things like shore excursions , spas, specially dinning, wifi packages, etc, etc. Carnival calls the Cruise Manager, another cruise line calls it the cruise planner and another cruise line calls it something different but all work the same way 1 Link to comment Share on other sites More sharing options...
ladysail2 Posted May 7, 2023 Author #6 Share Posted May 7, 2023 54 minutes ago, ninjacat123 said: Just curious, what is a Planner? TIA! Also, there is part called Open Your Planner where you’ll find how many days until your cruise, a small description of each day of the cruise re: port days and sea days, a check-in page, etc. then there is the heading of Categories for the different types of purchases…spa, drinks, shore excursions, photos, wifi, etc. Hope that helps. 😊 1 Link to comment Share on other sites More sharing options...
Rare Eli_6 Posted May 7, 2023 #7 Share Posted May 7, 2023 With the singular exception of my recent issues with the shore excursions and gift cards, I have always received my refunds extremely promptly. Often times the very same day or the next day. Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted May 7, 2023 #8 Share Posted May 7, 2023 Now that I reread it, I realize what it is. For some reason I thought it was purchasing something like a cabana not referencing the location where one purchases cruise items. Ooops!😅 Link to comment Share on other sites More sharing options...
d-lite-n-cruisin Posted May 8, 2023 #9 Share Posted May 8, 2023 22 hours ago, ninjacat123 said: Now that I reread it, I realize what it is. For some reason I thought it was purchasing something like a cabana not referencing the location where one purchases cruise items. Ooops!😅 Me too! I was thinking to myself..... self, you need a NEW Planner. Where do I get one?? But I am tracking and following along now. 1 Link to comment Share on other sites More sharing options...
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