76jxbarne1 Posted August 18, 2023 #1 Share Posted August 18, 2023 Made a Prime Veranda booking in February 2023 on Celebrity Equinox TA Lisbon to Buenos Aires leaving November 21st, 2024. Received email this week advising the cruise is now cancelled due to the vessel being relocated to Port Canaveral FL to serve the Caribbean. We are Diamond + with RCL and this would have been first cruise on Celebrity. We are seniors living in USA and were so looking forward to visiting South American ports. Thought we had a great price for the two of us at a total of $2,669.78 and with a total OBC of $450. Very disappointed with the cancelation terms limited to the return of our $900 deposit only and meager offer of $200 OBC toward a future cruise which are now way overpriced. Does our original $450 OBC carry over to any future cruise booking or is it forcible forfeited? Link to comment Share on other sites More sharing options...
hobbsie65 Posted August 20, 2023 #2 Share Posted August 20, 2023 On 8/18/2023 at 5:47 PM, 76jxbarne1 said: Made a Prime Veranda booking in February 2023 on Celebrity Equinox TA Lisbon to Buenos Aires leaving November 21st, 2024. Received email this week advising the cruise is now cancelled due to the vessel being relocated to Port Canaveral FL to serve the Caribbean. We are Diamond + with RCL and this would have been first cruise on Celebrity. We are seniors living in USA and were so looking forward to visiting South American ports. Thought we had a great price for the two of us at a total of $2,669.78 and with a total OBC of $450. Very disappointed with the cancelation terms limited to the return of our $900 deposit only and meager offer of $200 OBC toward a future cruise which are now way overpriced. Does our original $450 OBC carry over to any future cruise booking or is it forcible forfeited? No - you will only get the $200 plus whatever promotion they are offering when you book the new cruise. Link to comment Share on other sites More sharing options...
Ex-Airbalancer Posted August 20, 2023 #3 Share Posted August 20, 2023 A little late to the party , on Monday is when the shitty hit the fan about Equinox was changing location we losing $800 in OBC Celebrity has a new Prez coming from RCL so Celebrity is heading down the flusher 💩 Celebrity is now RCL lite , just missing slides and rock walls 😁 But don’t feel it just you, passengers on Apex, Summit, and Constellation are getting screwed by the New Prez also Link to comment Share on other sites More sharing options...
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