AMHuntFerry Posted August 22, 2023 #101 Share Posted August 22, 2023 1 hour ago, aussietwo said: A question - does cancellation of a cruise booked before September currently incur any loss of deposit? Only if you have reached the initial penalty phase that is listed in your Guest Statement. Otherwise you are refunded the entire deposit. 1 Link to comment Share on other sites More sharing options...
RJB Posted August 22, 2023 #102 Share Posted August 22, 2023 On 8/18/2023 at 5:10 PM, LHT28 said: I guess they are finding more ways to lose customers 😉 plus 1 Link to comment Share on other sites More sharing options...
RJB Posted August 22, 2023 #103 Share Posted August 22, 2023 On 8/18/2023 at 10:20 PM, Jancruz said: Interesting question let me check on Monday.. By the way here in Ventura county (LA) we are expecting our first Hurricane ever on Sunday..since we are on the beach moving to our daughters further inland.. Jancruz1 Most important thing now is to STAY SAFE. Cruises can wait till another time Link to comment Share on other sites More sharing options...
Jancruz Posted August 23, 2023 Author #104 Share Posted August 23, 2023 1 hour ago, RJB said: Most important thing now is to STAY SAFE. Cruises can wait till another time Thank you so much all is well the only thing is in the middle of the storm we had a 5.1 earthquake..that shook us up! Center was about 15 miles from us..we have had about 20 aftershocks but thank goodness didnt feel them..looking forward to Alaska cruise in 10 days hope the earth is quiet there.. Just got an update on the penalties 1) All final payments will be 150 days prior to Voyage 2 1 Link to comment Share on other sites More sharing options...
Jancruz Posted August 23, 2023 Author #105 Share Posted August 23, 2023 1 minute ago, Jancruz said: Thank you so much all is well the only thing is in the middle of the storm we had a 5.1 earthquake..that shook us up! Center was about 15 miles from us..we have had about 20 aftershocks but thank goodness didnt feel them..looking forward to Alaska cruise in 10 days hope the earth is quiet there.. Just got an update on the penalties USD & CAD DEPOSIT & PAYMENT PROGRAM NEWBOOKINGS –SEPTEMBER 1, 2023 Final Payment Due 150 Days prior to Voyage For all cruises (all lengths) excluding Around the World Cruises CANCELLATION PENALTIES PH and below OS, VS, OC 181+ $150pp Admin Fee $150pp Admin Fee 180 -151 $500pp Admin Fee 10% of fare 150-121 25% Cruise Fare 25% of fare 120-91 50% Cruise Fare 50% of fare 90-61 75% Cruise Fare 75% of fare 60-0 100% Cruise Fare 100% of fare Jancruz1 1 3 Link to comment Share on other sites More sharing options...
Jancruz Posted August 23, 2023 Author #106 Share Posted August 23, 2023 move to top Link to comment Share on other sites More sharing options...
Hanoj Posted August 23, 2023 #107 Share Posted August 23, 2023 5 hours ago, Jancruz said: USD & CAD DEPOSIT & PAYMENT PROGRAM NEWBOOKINGS –SEPTEMBER 1, 2023 Final Payment Due 150 Days prior to Voyage For all cruises (all lengths) excluding Around the World Cruises CANCELLATION PENALTIES PH and below OS, VS, OC 181+ $150pp Admin Fee $150pp Admin Fee 180 -151 $500pp Admin Fee 10% of fare 150-121 25% Cruise Fare 25% of fare 120-91 50% Cruise Fare 50% of fare 90-61 75% Cruise Fare 75% of fare 60-0 100% Cruise Fare 100% of fare Jancruz1 So Oceania will soon be charging a nonrefundable booking fee. Link to comment Share on other sites More sharing options...
Croooser Posted August 23, 2023 #108 Share Posted August 23, 2023 Interesting. Did a quick look and it seems that Azamara, Seabourn and SS are all somewhat more lenient in that they charge a lower % by date than O's revised policy. Do I have that correct? Also seems that some will allow a credit to rebook rather than a forfeiture. However, O obviously knows this and thinks that it will not make a meaningful difference to them. We all know that the cruise lines are dealing with a huge financial burden from the loans of the shut down. It was widely anticipated that there would be measures taken to deal with that, once things returned to some semblance of normal. Fare increases, mandatory inclusions, onboard cost reductions in food quality and entertainment and staffing, etc. Seems like establishing a more aggressive cancellation policy is one more of those measures. Is it safe to assume that the present level of demand has resulted in an environment that is permitting the cruise lines to do this? Methinks so. As for us, we recognize that the cruise line has to do what it thinks best to run it's business. Wish it was not so, but will continue to evaluate and book when it works for us. 4 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 23, 2023 #109 Share Posted August 23, 2023 8 hours ago, Hanoj said: So Oceania will soon be charging a nonrefundable booking fee. It looks that way 🤔 Link to comment Share on other sites More sharing options...
Rare Vineyard View Posted August 23, 2023 #110 Share Posted August 23, 2023 1 hour ago, Croooser said: Interesting. Did a quick look and it seems that Azamara, Seabourn and SS are all somewhat more lenient in that they charge a lower % by date than O's revised policy. Do I have that correct? Also seems that some will allow a credit to rebook rather than a forfeiture. However, O obviously knows this and thinks that it will not make a meaningful difference to them. We all know that the cruise lines are dealing with a huge financial burden from the loans of the shut down. It was widely anticipated that there would be measures taken to deal with that, once things returned to some semblance of normal. Fare increases, mandatory inclusions, onboard cost reductions in food quality and entertainment and staffing, etc. Seems like establishing a more aggressive cancellation policy is one more of those measures. Is it safe to assume that the present level of demand has resulted in an environment that is permitting the cruise lines to do this? Methinks so. As for us, we recognize that the cruise line has to do what it thinks best to run it's business. Wish it was not so, but will continue to evaluate and book when it works for us. So far SB does not charge a cancellation fee 181 days out. Viking always has, as has Azamara. My own opinion, all these changes O is making more closely reflect the Viking strategy than anyone. We used to sail on them but they are now more expensive than luxury lines, and in our opinion, the product is not worth the cost anymore. Their “included” excursions in every port are bus rides or walking tours. We generally don’t do excursions, so we sure don’t participate in those. 2 1 Link to comment Share on other sites More sharing options...
Oceangoer2 Posted August 23, 2023 #111 Share Posted August 23, 2023 27 minutes ago, Vineyard View said: So far SB does not charge a cancellation fee 181 days out. Viking always has, as has Azamara. My own opinion, all these changes O is making more closely reflect the Viking strategy than anyone. We used to sail on them but they are now more expensive than luxury lines, and in our opinion, the product is not worth the cost anymore. Their “included” excursions in every port are bus rides or walking tours. We generally don’t do excursions, so we sure don’t participate in those. It would be helpful to me (a 'maybe' O future cruiser) to know the value in O's excursions? Do you have a choice between some of the ports or does O 'simply' post what the excursion of the day is? The $1000 value attached to my potential cruise doesn't explain. If my DH cannot do a walking tour can any of that $1000 be applied to another shipboard offering? Link to comment Share on other sites More sharing options...
PhD-iva Posted August 23, 2023 #112 Share Posted August 23, 2023 4 minutes ago, Oceangoer2 said: It would be helpful to me (a 'maybe' O future cruiser) to know the value in O's excursions? Do you have a choice between some of the ports or does O 'simply' post what the excursion of the day is? The $1000 value attached to my potential cruise doesn't explain. If my DH cannot do a walking tour can any of that $1000 be applied to another shipboard offering? Unlike what I have heard of Viking, Oceania generally has multiple excursions available in every port. 1 Link to comment Share on other sites More sharing options...
cruisr Posted August 23, 2023 #113 Share Posted August 23, 2023 (edited) They do have multiple excursions and on the cruise I am looking at there is no way I will be able to use my shore excursion credit. I don’t see me going on excursions i have no interest in just to use the credit I am curious if it can be used for other things (spa treatments, gratuities, drinks, etc). Edited August 23, 2023 by cruisr Link to comment Share on other sites More sharing options...
PhD-iva Posted August 23, 2023 #114 Share Posted August 23, 2023 2 minutes ago, cruisr said: I am curious if it can be used for other things (spa treatments, gratuities, drinks, etc). From what I am reading here on CruiseCritic, the answer is no. The simply more credit can only be used for excursions. Link to comment Share on other sites More sharing options...
Rare Vineyard View Posted August 23, 2023 #115 Share Posted August 23, 2023 (edited) 13 minutes ago, PhD-iva said: Unlike what I have heard of Viking, Oceania generally has multiple excursions available in every port. Viking has multiple excursions in every port. They have one specific excursion in each port that is included. It consists of a bus ride or walking tour. In the past, their charged excursions were at lower price points that I see for O. You can choose any excursion on O to apply whatever cruise credit you have. I think that is an advantage over Viking, even though we do not take excursions. We chose two, one being on a boat (so no busses). Still on the fence on the other one. Edited August 23, 2023 by Vineyard View 1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 23, 2023 #116 Share Posted August 23, 2023 52 minutes ago, Oceangoer2 said: It would be helpful to me (a 'maybe' O future cruiser) to know the value in O's excursions? Do you have a choice between some of the ports or does O 'simply' post what the excursion of the day is? The $1000 value attached to my potential cruise doesn't explain. If my DH cannot do a walking tour can any of that $1000 be applied to another shipboard offering? You can choose any tour offered in the port It is not Viking where they offer walking tours for free You choose what you want then anything that is above your excursion credit you pay for If pricing for tours is not the cruise you are looking at check an earlier cruise with the same ports & you will see the SM prices 1 Link to comment Share on other sites More sharing options...
Hanoj Posted August 23, 2023 #117 Share Posted August 23, 2023 1 hour ago, PhD-iva said: From what I am reading here on CruiseCritic, the answer is no. The simply more credit can only be used for excursions. Which to me makes simply MORE, simply less value. 6 Link to comment Share on other sites More sharing options...
hubofhockey Posted August 23, 2023 #118 Share Posted August 23, 2023 2 hours ago, Vineyard View said: So far SB does not charge a cancellation fee 181 days out. Viking always has, as has Azamara. My own opinion, all these changes O is making more closely reflect the Viking strategy than anyone. We used to sail on them but they are now more expensive than luxury lines, and in our opinion, the product is not worth the cost anymore. Their “included” excursions in every port are bus rides or walking tours. We generally don’t do excursions, so we sure don’t participate in those. Azamara is $75 per person up to Final payment. We have one for them 16 months away that we are considering canceling and booking Oceania instead. With Azamara having been sold to private equity firm, nobody is going to risk much more than that $75. The transition to Sycamore from a systems perspective has not gone smoothly. No doubt that if Azamara were still with RCCL, their cancellation penalties would be similar to Celebrities (awful). If I cancel my current Celebrity cruise, I'm out my full $900. Link to comment Share on other sites More sharing options...
Rare ORV Posted August 23, 2023 #119 Share Posted August 23, 2023 3 hours ago, hubofhockey said: Azamara is $75 per person up to Final payment. We have one for them 16 months away that we are considering canceling and booking Oceania instead. With Azamara having been sold to private equity firm, nobody is going to risk much more than that $75. The transition to Sycamore from a systems perspective has not gone smoothly. No doubt that if Azamara were still with RCCL, their cancellation penalties would be similar to Celebrities (awful). If I cancel my current Celebrity cruise, I'm out my full $900. Although this is not the Celebrity board have they changed that from a $200 penalty and the other $700 being able to be applied to a future cruise? When we had this come up with them that was the case. Link to comment Share on other sites More sharing options...
hubofhockey Posted August 23, 2023 #120 Share Posted August 23, 2023 20 minutes ago, ORV said: Although this is not the Celebrity board have they changed that from a $200 penalty and the other $700 being able to be applied to a future cruise? When we had this come up with them that was the case. That’s not the case anymore. There is no more $700 applied to future cruise. X keeps the entire thing. The way around it is to book with FCC and that way only subject to loss of $100 (or $200 not sure). My point is that all cruise lines are doing this. Oceania is just following the others. 1 Link to comment Share on other sites More sharing options...
cruisr Posted August 23, 2023 #121 Share Posted August 23, 2023 My TA sent this to me. https://gageplatprod1stor1.blob.core.windows.net/portal/26/AssetLibrary/Document/49a03316-cb19-454d-bed1-db64325167e8.pdf Link to comment Share on other sites More sharing options...
Rare ORV Posted August 23, 2023 #122 Share Posted August 23, 2023 Looks like the deposit went down for everything PH & below, it used to be $750 pp. Link to comment Share on other sites More sharing options...
njhorseman Posted August 24, 2023 #123 Share Posted August 24, 2023 2 hours ago, cruisr said: My TA sent this to me. https://gageplatprod1stor1.blob.core.windows.net/portal/26/AssetLibrary/Document/49a03316-cb19-454d-bed1-db64325167e8.pdf Why do they bother to call some of the earlier penalties an "Admin Fee"? Do they think this somehow makes the cancellation penalties more palatable? They call them "cancellation penalties" at the top of the chart. IIRC you used to be able to apply the "Admin Fee" to another booking so you could make an argument that it wasn't a cancellation penalty, but wasn't that roll over to another booking eliminated even before this latest change? 3 Link to comment Share on other sites More sharing options...
Hanoj Posted August 24, 2023 #124 Share Posted August 24, 2023 We’re presently onboard Vista for our first cruise with Oceania and are aware of the incentives to booking future cruises before disembarking (two days ago my wife won the $250 OBC raffle while attending the future voyages presentation), especially since our cruise ends August 30. But although the ability to avoid a $300 admin fee by booking a future cruise now seems a riskless decision, I’m not willing to invest in all emotion and anticipation booking a cruise entails. We’re not sure we’ll cruise again with Oceania (nor are we ready to rule it out), nor are we certain we’ll cruise again with any line as there are enough differences compared to our experiences prior to the shutdowns that give us pause which now favor other types of travel. With regards to future cruising with Oceania, there are several factors we’ll be monitoring, especially apparent trends towards missing ports for dubious reasons and shortening port durations compared to published itineraries at time of booking. 1 1 Link to comment Share on other sites More sharing options...
rbtan Posted August 30, 2023 #125 Share Posted August 30, 2023 On 8/18/2023 at 10:20 PM, Jancruz said: Interesting question let me check on Monday.. By the way here in Ventura county (LA) we are expecting our first Hurricane ever on Sunday..since we are on the beach moving to our daughters further inland.. Jancruz1 Not much of a Hurricane was it??. The one in 1939 did far more damage. There was damage for sure with Hillary, but no where near the scope that the media would have had everyone believe. Link to comment Share on other sites More sharing options...
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