zimmerman Posted August 20, 2023 #1 Share Posted August 20, 2023 I cruise in a weeks time my balance was due late June I’ve checked in online i have cruise passes i was offered Royal Up theyve emailed me my documents on the website it says no balance due All good then??? But I cannot find a record of paying it!!! aside from the £450 deposit (July-22)… I cannot find any money coming from the account or credit card where I usually pay for everything. If I hadn’t paid the balance on time, would i have been able to check in? would the website say no balance due (and it’s said this for ages) if I’d missed it? I’d assume some other message and/or emails to tell me I’d missed paying? Link to comment Share on other sites More sharing options...
zimmerman Posted August 20, 2023 Author #2 Share Posted August 20, 2023 It’s weird the website doesn’t offer any sort of statements/account activity option. Link to comment Share on other sites More sharing options...
Rare orville99 Posted August 20, 2023 #3 Share Posted August 20, 2023 Did you book through a TA or directly? If you booked with a TA, they would have copies of the booking invoices. If you booked directly, you could call RCL and request a copy of your booking invoice. If you made payments directly to RCL along the way, you should have received emails with updated invoices (check your spam or junk folder.) 1 Link to comment Share on other sites More sharing options...
swoopy2110 Posted August 20, 2023 #4 Share Posted August 20, 2023 Enter your reservation info here: https://www.royalcaribbean.com/faq/questions/make-a-payment-forum.html It shows you payment history on the right. 1 Link to comment Share on other sites More sharing options...
Rare orville99 Posted August 20, 2023 #5 Share Posted August 20, 2023 17 minutes ago, swoopy2110 said: Enter your reservation info here: https://www.royalcaribbean.com/faq/questions/make-a-payment-forum.html It shows you payment history on the right. Unfortunately, unless you still have any monies due, it will only show you the total amount paid, and that the cruise is fully paid for. This seems to be a better link if there are still any monies owed: https://www.royalcaribbean.com/reservation/lookup 1 Link to comment Share on other sites More sharing options...
zimmerman Posted August 20, 2023 Author #6 Share Posted August 20, 2023 Thanks both. I owe -£69 apparently. not sure if that means how much I owe, or I’m in credit? Either way, both links shared, look like I’m ok. Link to comment Share on other sites More sharing options...
Rare orville99 Posted August 20, 2023 #7 Share Posted August 20, 2023 2 minutes ago, zimmerman said: Thanks both. I owe -£69 apparently. not sure if that means how much I owe, or I’m in credit? Either way, both links shared, look like I’m ok. A minus sign typically means you overpaid by 69 pounds. I had one of those on my upcoming October cruise. Somehow I overpaid by $100. They eventually credited my card for that. Link to comment Share on other sites More sharing options...
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