rad798 Posted November 16, 2023 #1 Share Posted November 16, 2023 So looking to cancel excursion and re-booking with lower Black Friday sale price. It says funds will be sent back to original form of payment. We paid some of it with OBC. How quick do they usually refund it? Our cruise starts in 10 days. Would it be back in OBC by then? Link to comment Share on other sites More sharing options...
Rare Lena11033 Posted November 16, 2023 #2 Share Posted November 16, 2023 (edited) 1 minute ago, rad798 said: So looking to cancel excursion and re-booking with lower Black Friday sale price. It says funds will be sent back to original form of payment. We paid some of it with OBC. How quick do they usually refund it? Our cruise starts in 10 days. Would it be back in OBC by then? When I did it, I wouldn't say instantly but the OBC credit was on my account within minutes. Credit card takes longer obviously Edited November 16, 2023 by Lena11033 1 Link to comment Share on other sites More sharing options...
Rare someguyfl Posted November 16, 2023 #3 Share Posted November 16, 2023 I just did this and the OBC credited back (almost) immediately on one cancellation, and took about 5 minutes on the other. Link to comment Share on other sites More sharing options...
Joanne G. Posted November 16, 2023 #4 Share Posted November 16, 2023 In my case I could use the refunded OBC immediately towards the rebooked excursion. Link to comment Share on other sites More sharing options...
peterde Posted November 16, 2023 #5 Share Posted November 16, 2023 OBC is refunded almost immediately. Link to comment Share on other sites More sharing options...
CardowMD Posted November 16, 2023 #6 Share Posted November 16, 2023 I just tried to book beverage package with OBC and it was still asking for credit card for payment. oBC was 250 and drink pack $97. Indicates that OBC was applied. Link to comment Share on other sites More sharing options...
peterde Posted November 16, 2023 #7 Share Posted November 16, 2023 (edited) 6 minutes ago, CardowMD said: I just tried to book beverage package with OBC and it was still asking for credit card for payment. oBC was 250 and drink pack $97. Indicates that OBC was applied. I find it tricky to use OBC sometimes. There is a box on the left that you enter the amount of OBC to use. You should hit enter afterwards. Just make sure you enter the total amount including gratuities or you will still need to enter a credit card. Edited November 16, 2023 by peterde Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted November 16, 2023 #8 Share Posted November 16, 2023 31 minutes ago, rad798 said: So looking to cancel excursion and re-booking with lower Black Friday sale price. It says funds will be sent back to original form of payment. We paid some of it with OBC. How quick do they usually refund it? Our cruise starts in 10 days. Would it be back in OBC by then? I did one today and the refund from OBC goes back within seconds. Also one of my excursions was sold out and came back in inventory within a minute and then was able to re-book it at the sale price. I only saved $10 pp but rather in my pocket. I checked my other tours and most I had repriced during a 45% flash sale and are much cheaper than this sale. Link to comment Share on other sites More sharing options...
rad798 Posted November 16, 2023 Author #9 Share Posted November 16, 2023 Thanks for everyone replying. Yeah, I received the OBC back in about 3 minutes. Then re-booked and saved over $170. 2 Link to comment Share on other sites More sharing options...
Rare asnaleah Posted November 16, 2023 #10 Share Posted November 16, 2023 It happened very quickly for us, both the onboard credits and the refunds.. Link to comment Share on other sites More sharing options...
Cap_D Posted November 16, 2023 #11 Share Posted November 16, 2023 Same experience on refunds for when we booked items in September having previously booked them in August. And, it will come as no surprise that for that March Beyond sailing items we booked over Labor Day weekend are now more expensive with the discount. For reference, we had booked Eden for $44 pp (or a bit less), 3 deal no deal cards for $23, and so on. So, either the discounting is not as good or the base price went up. We were using Retreat OBC, so no actual cash outlay. One can always cancel (at least for now), but perhaps reserve now for any future cruises that have items available. Certain shipboard activities and dining seems to be the last to be opened for reservations. Link to comment Share on other sites More sharing options...
Rare mtempelaar Posted November 17, 2023 #12 Share Posted November 17, 2023 On 11/15/2023 at 10:49 PM, Cap_D said: Same experience on refunds for when we booked items in September having previously booked them in August. And, it will come as no surprise that for that March Beyond sailing items we booked over Labor Day weekend are now more expensive with the discount. For reference, we had booked Eden for $44 pp (or a bit less), 3 deal no deal cards for $23, and so on. So, either the discounting is not as good or the base price went up. We were using Retreat OBC, so no actual cash outlay. One can always cancel (at least for now), but perhaps reserve now for any future cruises that have items available. Certain shipboard activities and dining seems to be the last to be opened for reservations. I went through all of my shore excursions for my April Beyond cruise. I managed to rebook and save $20 on a Curacao excursion and a nice $100 for Cartegena excursion, got my OBC back basically immediately. I was shocked on a Bonaire one. We had paid $115.98 for the Ocean Oasis Beach Club and Island drive for 2 a while ago. Today it would cost us $180. Similar issues with Specialty Dining. They all went up, but the savings I got for Cartegena still managed to bring down Le Voyage cost so I rebooked that Link to comment Share on other sites More sharing options...
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