SusieQft Posted December 12, 2023 #51 Share Posted December 12, 2023 I have one of the old 10 year visas that will expire in 2027. I assume I won't need to get the new visa also, but I have not seen this specifically addressed. Does anyone know for sure? Link to comment Share on other sites More sharing options...
lisajltx Posted December 12, 2023 #52 Share Posted December 12, 2023 12 hours ago, SusieQft said: I have one of the old 10 year visas that will expire in 2027. I assume I won't need to get the new visa also, but I have not seen this specifically addressed. Does anyone know for sure? The visa must be in a valid passport according to the evisa help desk. Link to comment Share on other sites More sharing options...
SusieQft Posted December 12, 2023 #53 Share Posted December 12, 2023 8 minutes ago, lisajltx said: The visa must be in a valid passport according to the evisa help desk. Bummer! They said at the time it would continue to be valid, and just bring your old passport. Link to comment Share on other sites More sharing options...
Nachosdelux Posted December 13, 2023 #54 Share Posted December 13, 2023 10 hours ago, lisajltx said: The visa must be in a valid passport according to the evisa help desk. that has never been the case with any visa I have previously held. Not saying it isn't true, but it would be a departure from the norm. Link to comment Share on other sites More sharing options...
Nachosdelux Posted December 13, 2023 #55 Share Posted December 13, 2023 (edited) 10 hours ago, lisajltx said: The visa must be in a valid passport according to the evisa help desk. perhaps they are referring to the e-visa. I have several valid visas in an expired passport. when presented with my current passport, they are still considered valid found a couple links to support my position, one of which is the Government of Brazil website: https://www.gov.br/mre/pt-br/consulado-atlanta/english/visas/visa-f-a-q-frequently-asked-questions (FAQ #4) https://www.travelvisapro.com/help/my-passport-expired-but-my-visa-is-still-valid-do-i-need-to-get-a-new-visa Edited December 13, 2023 by Nachosdelux Link to comment Share on other sites More sharing options...
lisajltx Posted December 13, 2023 #56 Share Posted December 13, 2023 Thanks, that is what I thought too. Below is the response from the agency help desk. Dear Lisa, Thank you for contacting the Brazil E-visa Helpdesk. Please note that the visa must be in a valid passport. Best Regards, Brazil E-visa Helpdesk Too risky to take any chances, I don’t want to risk being denied boarding. Link to comment Share on other sites More sharing options...
Nachosdelux Posted December 13, 2023 #57 Share Posted December 13, 2023 36 minutes ago, lisajltx said: Thanks, that is what I thought too. Below is the response from the agency help desk. Dear Lisa, Thank you for contacting the Brazil E-visa Helpdesk. Please note that the visa must be in a valid passport. Best Regards, Brazil E-visa Helpdesk Too risky to take any chances, I don’t want to risk being denied boarding. what agency?? perhaps you can contact them again and be more specific (the old visa, not the new e-visa) my guess is they are just reading from a script 1 Link to comment Share on other sites More sharing options...
WorldTravelers56 Posted December 17, 2023 #58 Share Posted December 17, 2023 Did anybody actually get their e-visa yet? We submitted ours 9 days ago and it is still in progress according to their website. 1 Link to comment Share on other sites More sharing options...
safarijm Posted December 20, 2023 Author #59 Share Posted December 20, 2023 On 12/17/2023 at 12:12 PM, WorldTravelers56 said: Did anybody actually get their e-visa yet? We submitted ours 9 days ago and it is still in progress according to their website. 1 Link to comment Share on other sites More sharing options...
safarijm Posted December 20, 2023 Author #60 Share Posted December 20, 2023 We applied 12/2 my husband received his 12/8 . Mine is “Recommended by VFS” since 12/3 . I emailed 20 times seriously (they don’t understand or really read the issue. Using th VOIP Telerion phone is worthless! Super frustrating! No effective “help” from helpdesk! 1 Link to comment Share on other sites More sharing options...
Boatie 1 Posted December 20, 2023 #61 Share Posted December 20, 2023 I guess a lot of us are in the same BOAT!! I can't count the number of emails and phone calls my husband and I have made. Now it is time for the Online Check-In!!! This is extremely frustrating as there seems no solution or person to talk to!!! Boatie 1 Link to comment Share on other sites More sharing options...
safarijm Posted December 20, 2023 Author #62 Share Posted December 20, 2023 4 hours ago, Boatie 1 said: I guess a lot of us are in the same BOAT!! I can't count the number of emails and phone calls my husband and I have made. Now it is time for the Online Check-In!!! This is extremely frustrating as there seems no solution or person to talk to!!! Boatie Frustrated understatement: 1 Link to comment Share on other sites More sharing options...
WorldTravelers56 Posted December 21, 2023 #63 Share Posted December 21, 2023 Just an update ... after nearly 2 weeks of waiting they rejected for the second time the photo. This time they explained in more detail that it needs to be a clear 2x2 photo. Not sure what clear means, perhaps the resolution needs to be high enough but they did not specify. Our photo already was 2x2, so I increased the size to 1200x1200 pixels. They further stated that it should NOT be a passport photo and the ear (ears?) needs to be visible. This is something not mentioned anywhere. Very frustrating Link to comment Share on other sites More sharing options...
pingpong1 Posted December 21, 2023 #64 Share Posted December 21, 2023 (edited) It sounds like now, they're just "screwing" with people! Does Brazil actually want visitors to their country? Edited December 21, 2023 by pingpong1 3 Link to comment Share on other sites More sharing options...
BBWC Posted December 21, 2023 #65 Share Posted December 21, 2023 On 12/11/2023 at 8:40 PM, SusieQft said: I have one of the old 10 year visas that will expire in 2027. I assume I won't need to get the new visa also, but I have not seen this specifically addressed. Does anyone know for sure? I can confirm that the visa in the old passport is still valid. I just took my husband’s old passport to Reception yesterday and they confirmed that everything is ok. 1 Link to comment Share on other sites More sharing options...
AZNettie Posted December 22, 2023 #66 Share Posted December 22, 2023 I keep receiving an email asking me for round-trip flight information though I am flying into Rio and cruising out on Regent. I have sent copies of my inbound flight and my region confirmation and they keep asking for round-trip flights. Has anyone else had this problem and do you have any recommendations? Thanks. 1 Link to comment Share on other sites More sharing options...
WorldTravelers56 Posted December 25, 2023 #67 Share Posted December 25, 2023 We had a similar issue as AZNettie. They did not accept the flight itinerary for our Buenos Aires to Rio cruise, probably since the flight is into Argentina and out of Brazil but we did not document when the cruise actually enters Brazil. We then resubmitted a pasted together single pdf document (since you cannot upload a cruise itinerary and a flight itinerary as separate files). We highlighted the first Brazilian port on the cruise and the flight out of Rio. Let's hope for the best ... time is running out. So maybe in your case you show the Rio flight and the last Brazilian port from the cruise itinerary -- all in big highlights. 1 1 Link to comment Share on other sites More sharing options...
SusieQft Posted December 25, 2023 #68 Share Posted December 25, 2023 On 12/21/2023 at 7:04 PM, BBWC said: I can confirm that the visa in the old passport is still valid. I just took my husband’s old passport to Reception yesterday and they confirmed that everything is ok. Thank you. They told me the same at about the same time. So at least they are consistent, so far. My fingers are still crossed that that answer does not change at the last minute. Link to comment Share on other sites More sharing options...
lisajltx Posted December 26, 2023 #69 Share Posted December 26, 2023 Looks like the Brazilian government is working today. My husband just received his visa and my status has changed to “Under Check”. Progress! Link to comment Share on other sites More sharing options...
Boatie 1 Posted December 26, 2023 #70 Share Posted December 26, 2023 We are still trying and are so discouraged every day it seems a new issue. We sail on the 10th!! We have been very loyal to Regent but it seems hopeless!! We were so looking forward to this trip. My husband has spent literally hours uploading and resending...this shouldn't be. I am ready to throw in the towel!! Boatie Link to comment Share on other sites More sharing options...
WorldTravelers56 Posted December 27, 2023 #71 Share Posted December 27, 2023 Make sure to keep Regent in the loop on the visa application process per their recent email letters. Link to comment Share on other sites More sharing options...
Hockeyref Posted December 27, 2023 #72 Share Posted December 27, 2023 On 12/26/2023 at 4:57 PM, Boatie 1 said: We are still trying and are so discouraged every day it seems a new issue. We sail on the 10th!! We have been very loyal to Regent but it seems hopeless!! We were so looking forward to this trip. My husband has spent literally hours uploading and resending...this shouldn't be. I am ready to throw in the towel!! Boatie Could not agree more; a vacation starts with anticipation a few weeks/days ahead of the actual trip. This has now become a frustrating and increasingly angry situation - not a vacation. Link to comment Share on other sites More sharing options...
AZNettie Posted December 28, 2023 #73 Share Posted December 28, 2023 As hard as it is to believe, finally, one visa down and one to go. My husband received his visa today (We applied 12/7 and must have resent items over 20 times), and I received an email today saying that my info had been forwarded to Brazilian government, so hopefully in a week, I will see my visa. My husband received the same email and the visa showed up about a week later. I'm guessing CLIA is working behind the scenes to help. This has been to most frustrating and exhausting experience but I am destined to not let it ruin our trip...so looking forward to First Regent cruise, leaving RIO on Jan 26. Happy New Year, everyone!! Link to comment Share on other sites More sharing options...
moknows Posted December 28, 2023 #74 Share Posted December 28, 2023 We, hopefully, will be cruising also out of Rio on Regent Jan 26th. How long after your husband's status changed from Recommended by VFS? Link to comment Share on other sites More sharing options...
AZNettie Posted December 28, 2023 #75 Share Posted December 28, 2023 4 days. Email received 12/23. Visa received today 12/27 Link to comment Share on other sites More sharing options...
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