Not a Fan of Your Changes

[Ereggae]

You are doing your best to nickel and dime and make Celebrity a version of Royal Caribbean.  I just got off the Eclipse and the dissatisfaction was uniform among the guests.  Aqua and Concierge used to have priority boarding now you are charging for a VIP Pass that no one used.  That row was completely empty and boarding was a disaster.  I have been cruising with Celebrity since the early eighties and it has always been a line for mature cruisers but you seem to want to attract a younger more rowdy crowd.  You already have Royal for that.  Cutbacks in the quality of food is also noticeable.

 

Everyone is hoping for a change at the helm as your changes are way too drastic.  We needed someone with fresh ideas not to create a clone of the parent company.