WendyandPeter Posted August 8, 2004 #1 Share Posted August 8, 2004 We have a Platinum check-in sticker on our travel documents for 21 August sailing from Vancouver on Island Princess. We are first time cruisers and only in a mini-suite. Have they made a mistake? What should we do? :confused: Link to comment Share on other sites More sharing options...
CruiseFever Posted August 8, 2004 #2 Share Posted August 8, 2004 Go with the flow. The best bet is to pick the shortest line anyway Link to comment Share on other sites More sharing options...
HighRoller Posted August 8, 2004 #3 Share Posted August 8, 2004 Sometimes we have heard of memebers that are not Platinum members receiving there docs with the same sticker you are referring to, I beieve Princess either has too much of this stock and are using them periodically for sailings or something. However if your already signed up for Express Check-in you can still use that line...hell if the Paltinum line is shorter you can try and use that oen too by just showing your docs with the sticker on it...I personally use teh Platinum check-in only if it is shorter than Express even though I am a Platinum member. Link to comment Share on other sites More sharing options...
Rare Coral Posted August 8, 2004 #4 Share Posted August 8, 2004 I am Platinum and they often forget to put the sticker on. When you check in - look at your deck line and Platinum line and choose the one that is not as long. If your card isn't with the Platinum cards (which it probably won't be), it will be with the associated with your deck. Link to comment Share on other sites More sharing options...
donna5 Posted August 8, 2004 #5 Share Posted August 8, 2004 On some recent cruises, there were people in line that did not have platinum on their documents. They went through a travel agent that was booking a group cruise. I wonder if when the travel agents check the documents and make a mistake(putting documents in wrong plastic sleeves). Are these packets coming direct from Princess or through the travel agent. I am curious now. Link to comment Share on other sites More sharing options...
HighRoller Posted August 8, 2004 #6 Share Posted August 8, 2004 the jackets and all documents come directly from Princess at which point the agency inspects them before mailing them to us. Never heard of a cruise being allowed to use Platinum check-in before....now weather they just decided to help themselves to that line because they were a large group that could be all together a different story. Link to comment Share on other sites More sharing options...
donna5 Posted August 8, 2004 #7 Share Posted August 8, 2004 They had their platinum cards with them!!!! They did not check in with the group. Link to comment Share on other sites More sharing options...
HighRoller Posted August 8, 2004 #8 Share Posted August 8, 2004 Geez why didn't you mention that before in your post? Link to comment Share on other sites More sharing options...
donna5 Posted August 8, 2004 #9 Share Posted August 8, 2004 Because I already said that they were platinum members. Link to comment Share on other sites More sharing options...
HighRoller Posted August 8, 2004 #10 Share Posted August 8, 2004 Donna5 either I am blind but I can't see were you said they were Platinum members in your post? On some recent cruises, there were people in line that did not have platinum on their documents. They went through a travel agent that was booking a group cruise. I wonder if when the travel agents check the documents and make a mistake(putting documents in wrong plastic sleeves). Are these packets coming direct from Princess or through the travel agent. I am curious now. Link to comment Share on other sites More sharing options...
donna5 Posted August 8, 2004 #11 Share Posted August 8, 2004 OK you win. But I still would like to hear from the people who got the documents with or without the platinum decal to see where the documents were last before they received them. Link to comment Share on other sites More sharing options...
BurBunny Posted August 8, 2004 #12 Share Posted August 8, 2004 When I've used Platinum check-in, it's been slower than other lines... go figure. A higher number of people who did *not* have their documents in order so the rest of us had to wait...and wait...and wait. ;) Link to comment Share on other sites More sharing options...
HighRoller Posted August 8, 2004 #13 Share Posted August 8, 2004 I believe I answered your question on that as well...they come originally from Princess and forwarded on to your TA and then to you...all comes already prepackaged by Princess there is nothing for a TA to assemble or put together, they simply double check the docs and mail them to you. Link to comment Share on other sites More sharing options...
Lynda90 Posted August 8, 2004 #14 Share Posted August 8, 2004 On all cruises I have been on the documents go from Princess to travel agent or agency to me. The agency does nothing more than mail it. The sleeves are already put together before they get the agent/agency. I had a question about an upgrade that wasn't listed on documents but was on cruise personalizer. I called former agency I was using and she said they never even look at the documents when they come in; just mail them directly out to client. Link to comment Share on other sites More sharing options...
HighRoller Posted August 8, 2004 #15 Share Posted August 8, 2004 Thank you Lynda....:rolleyes: Link to comment Share on other sites More sharing options...
Lynda90 Posted August 8, 2004 #16 Share Posted August 8, 2004 HR: You are most welcome.:D :D Link to comment Share on other sites More sharing options...
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