stringo Posted February 10, 2008 #1 Share Posted February 10, 2008 DB and I have just returned from the GEM on 6/2/08. On emptying the cases I noticed we had forgotton to pack the photos we had bought from the ship's photographer!! I have contacted NCL to see if it is possible to have them sent on and I wondered if anyone else had any similar experience - hopefully with the items being returned. :eek: Link to comment Share on other sites More sharing options...
katiel53 Posted February 10, 2008 #2 Share Posted February 10, 2008 We didn't leave items behind on NCL, but have on other lines and unfortunately, never got them back. My husband left an electric razor that was never turned in at lost and found. We called to Celebrity as soon as we got home, which was about 2 hours after we got off the ship. We were told they would look for it, but that's the last we heard from them. Another time my husband left a new pair of dress shoes under the bed and it was the same story. I hope because you are looking for pictures, you will have better luck. I don't think someone would want your pictures, but I guess someone did want my husband's razor and shoes. Good luck. Link to comment Share on other sites More sharing options...
WatchHill Posted February 10, 2008 #3 Share Posted February 10, 2008 Good Luck! In 90+ cruises, I'll share that DH has a nasty habit of forgetting his Rx eye glasses and in spite of repeated attempts to locate them, he's never recovered a single pair. Our TA even tried on the last two occasions and said that chance of getting items back is remote. The first time DH "lost" his glasses was when he took them off after ordering breakfast on disembarkation day on the Freedom of the Seas. He returned to the dining room a few minutes after breakfast and nobody knew anything. On a recent trip that ended in Barcelona, DH requested that NCL's rep at the post cruise hotel call the ship, which she did, to notify them that his glasses were next to the bed. Alas, no glasses. What bothers me more is knowing that the glasses were in a case with name and telephone number. On a positive note, I did get my money back when four Carnival sweat shirts went missing while seated in a lounge shortly after an onboard shopping trip. Darcy Link to comment Share on other sites More sharing options...
Fairy Godmother Posted February 10, 2008 #4 Share Posted February 10, 2008 My mother and I returned home on the 26th from a wonderful cruise on the Gem, only to find that we left a package of souvenirs. I contacted the Gem by fax (305-633-6973) or you can try overseas no. 011-874-7646-50741 or 50744) directed to Lost & Found. They discovered it and we have made arrangements for delivery. Good luck finding yours. Link to comment Share on other sites More sharing options...
HPINE1 Posted February 10, 2008 #5 Share Posted February 10, 2008 I forgot my mother-in-law once, but they returned her to us. DAMN Link to comment Share on other sites More sharing options...
crew mom Posted February 11, 2008 #6 Share Posted February 11, 2008 I forgot my mother-in-law once, but they returned her to us. DAMN Funny! Actually, if you forget something on board the best thing is to contact NCL as soon as possible. They will contact the ship and have them look for the item. Found items are kept on board for a month or so then they box up the unclaimed items and drop off the box with the port agent in a needy country. The crew keeps a box in the crew area for donations from crew members of clothing etc. to go ashore for the needy. Link to comment Share on other sites More sharing options...
Down-Unders Posted February 11, 2008 #7 Share Posted February 11, 2008 I forgot my mother-in-law once, but they returned her to us. DAMN :) :) :) :) :) Link to comment Share on other sites More sharing options...
Sandyrella Posted March 23, 2008 #8 Share Posted March 23, 2008 While I'm sure it does happen that some people get their forgotten items back, it seems for the most part that it is very unlikely...here's why.... On our Dawn cruise on March 2, we could not close the bottom drawer in the cabinet. It kept springing open. I kept telling DH that I thought something was blocking it and sure enough, after some investigation, we discovered two ladies blouses, very dressy and possibly expensive. Not knowing what else to do with them, I brought them down to guest services and explained that I had found them and was turning them in, in case the owner contacted NCL inquiring about them. The guest services rep looked at me like I had mud on my face, almost with a look of disdain as if to say, you're kidding me. I put the clothes on the counter and she reluctantly took them from me. I then asked her if she wanted my cabin number in case the owner specified what cabin she left her clothes in. The rep. said, ok sure in a tone that seemed to suggest that it wouldn't make a difference. I have absolutely no confidence in the fact that if the owner of the clothes contacted NCL, she would ever see those clothes again. Link to comment Share on other sites More sharing options...
soazlaney Posted March 23, 2008 #9 Share Posted March 23, 2008 My Dad left a cell phone in the desk drawer on the POA and NCL mailed it back to us within a week at their expense. We were very impressed with them. Link to comment Share on other sites More sharing options...
newmexicoNita Posted March 23, 2008 #10 Share Posted March 23, 2008 My daughter left a peice of luggage at the NCL terminal in San Juan about 10 years ago. When we got back she notified NCL, the bag was found and returned. I think most of the time they try to locate the owners, but obviously not always. I left a camera on the Sun, by the time I dicovered it I knew it would do me no good to notify anyone. Nita Link to comment Share on other sites More sharing options...
WinterSky Posted March 23, 2008 #11 Share Posted March 23, 2008 When we returned to New York from our March 8 cruise on the Gem, my husband left his insulin in the refrigerator in our stateroom. I contacted the telephone number for lost items, not so much to ask that the medication be mailed to us as we live in Canada, but out of concern that the insulin left behind may hurt someone. I explained to the NCL representative that we had left the insulin in our stateroom and we were concerned that it may fall into the hands of someone who may not understand the danger of this drug. She assured me that any medication left in staterooms comes under the jurisdiction of 'security' and would be disposed of. She said that medication left in staterooms is not returned to the passengers as NCL is not able to guarantee that it has not been tampered with in the meantime. I think this is a very good policy where medication is concerned. In any case, I again emphasized our concern stating that the insulin in the refrigerator was the 'fast-acting' type which can be dangerous if you don't know what you are doing with it. I informed her that the four vials of insulin in the refrigerator was much more than enough to kill someone if used improperly. She gasped and assured me that it would have been disposed of. Even when she initially told me that the medication would have been disposed of, I felt an obligation to inform her of the potential danger of this medication just in case there was some way she could followup on the matter if she saw the need to do so. I am hoping that she did followup directly with Gem management. WinterSky Link to comment Share on other sites More sharing options...
TSKCruise0123 Posted May 11, 2015 #12 Share Posted May 11, 2015 Just returned home after taking a cruise on the Norwegian Gem. As I was taking my passport out of our safe, we found a gold wedding band with an engraving on the inside, date and initials. I would LOVE to be able to return this ring to its owner. We sailed on May 2nd-May 9th 2015. Our stateroom number was 11156 suite in the aft position. Hoping someone will contact me and give me particulars on the ring! Link to comment Share on other sites More sharing options...
jaja Posted May 11, 2015 #13 Share Posted May 11, 2015 Just returned home after taking a cruise on the Norwegian Gem. As I was taking my passport out of our safe, we found a gold wedding band with an engraving on the inside, date and initials. I would LOVE to be able to return this ring to its owner. We sailed on May 2nd-May 9th 2015. Our stateroom number was 11156 suite in the aft position. Hoping someone will contact me and give me particulars on the ring! Make sure you contact NCL about your find...someone is probably contacting them about it...:) Link to comment Share on other sites More sharing options...
mjkacmom Posted May 11, 2015 #14 Share Posted May 11, 2015 Just returned home after taking a cruise on the Norwegian Gem. As I was taking my passport out of our safe, we found a gold wedding band with an engraving on the inside, date and initials. I would LOVE to be able to return this ring to its owner. We sailed on May 2nd-May 9th 2015. Our stateroom number was 11156 suite in the aft position. Hoping someone will contact me and give me particulars on the ring! Why didn't you turn it in to security? Only a very small percentage of cruisers are on CC. Link to comment Share on other sites More sharing options...
TSKCruise0123 Posted May 11, 2015 #15 Share Posted May 11, 2015 We found it the very last day before leaving and deck 7 was packed with guests trying to leVe and settle their accounts. Link to comment Share on other sites More sharing options...
triptolemus Posted May 11, 2015 #16 Share Posted May 11, 2015 We found it the very last day before leaving and deck 7 was packed with guests trying to leVe and settle their accounts. I don't think it would have taken too much time to turn it in. At the very least, I would cut the line to turn in a lost/found wedding band or hand it off to security upon disembarkation. You would have done better to leave it in the safe. Sticking it in your pocket and walking off the ship with it? C'mon, man... Link to comment Share on other sites More sharing options...
hawkeyetlse Posted May 11, 2015 #17 Share Posted May 11, 2015 Just returned home after taking a cruise on the Norwegian Gem. As I was taking my passport out of our safe, we found a gold wedding band with an engraving on the inside, date and initials. I would LOVE to be able to return this ring to its owner. We sailed on May 2nd-May 9th 2015. Our stateroom number was 11156 suite in the aft position. Hoping someone will contact me and give me particulars on the ring!You might want to post about this in the roll calls for the one or two cruises preceding yours:4/24/15 - NYC to FL/Bahamas Norwegian Gem 04/15/2015m- New York Link to comment Share on other sites More sharing options...
norway olin Posted May 11, 2015 #18 Share Posted May 11, 2015 They are trying to do the right thing now. The best advice at this point remains to call NCL. They know who was in the room and SHOULD be able to contact them. Link to comment Share on other sites More sharing options...
TSKCruise0123 Posted May 11, 2015 #19 Share Posted May 11, 2015 As I mentioned, the front desk was filled with guests and on the last day it's extremely difficult to speak to anyone. We were disembarking and I knew that I would contact NCL head office or post directly to a thread to see if anyone would respond. Why would I want to keep an engraved ring... there's no reason for anyone to pass negative comments on this. Link to comment Share on other sites More sharing options...
luddite Posted May 11, 2015 #20 Share Posted May 11, 2015 As I mentioned, the front desk was filled with guests and on the last day it's extremely difficult to speak to anyone. We were disembarking and I knew that I would contact NCL head office or post directly to a thread to see if anyone would respond. Why would I want to keep an engraved ring... there's no reason for anyone to pass negative comments on this. Have you contacted the company? Link to comment Share on other sites More sharing options...
vacation luvver Posted May 11, 2015 #21 Share Posted May 11, 2015 About the wedding ring left in the safe - I'm wondering how long it took the owner to realize that he/she had left it behind. TSKCruise0123 was on a week-long cruise, and I'm really surprised that in that week, the ring's owner wasn't able to get word to the Norwegian Gem that someone should check the safe in 11156. About the missing shoes - in her book The Love Boats, Jeraldine Saunders told about the time that a cabin steward liked some passenger's shoes and wanted them for himself, so he hid one of them, thinking that the passenger would leave the other one behind, because what use is one shoe? Instead, the passenger said that the left-behind shoe was of no use to anyone, and he threw it out the porthole. Jeraldine was not at all shocked by the cabin steward attempting to steal a passenger's shoes. She thought the whole thing was really funny. Link to comment Share on other sites More sharing options...
DMH15 Posted May 11, 2015 #22 Share Posted May 11, 2015 My niece left her cellphone on the Jewel in April. Our wonderful concierge Hanno notified and and made arrangements to get it to this very happy teen. Bravo, NCL and Hanno! Link to comment Share on other sites More sharing options...
TSKCruise0123 Posted May 11, 2015 #23 Share Posted May 11, 2015 As for contacting NCL, I have not done this yet as we just arrived home yesterday. Found the lost and found number and will call this week. Posting was an after thought, one I hoped would help. Link to comment Share on other sites More sharing options...
jjikids Posted May 12, 2015 #24 Share Posted May 12, 2015 As for contacting NCL, I have not done this yet as we just arrived home yesterday. Found the lost and found number and will call this week. Posting was an after thought, one I hoped would help. You are doing your best and should ignore some of the comments. Everyone else appreciates your efforts. Link to comment Share on other sites More sharing options...
elruth Posted May 12, 2015 #25 Share Posted May 12, 2015 We found it the very last day before leaving and deck 7 was packed with guests trying to leVe and settle their accounts. Probably better to leave it in the safe and write a note that said it was not yours and to check to see what passenger was in your cabin the week before your cruise. Can't imagine taking a gold ring with me in the hopes of eventually finding the owner. Granted it was engraved but your chances of locating the owner are slim to none compared to NCL locating the owner IF you had left it with the room steward. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now