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Has anyone heard from Gus lately?

 

I've sent 2 requests via his website and an email in the last 3 weeks.

I have not had a respond to any of my attempts to contact him.

I understand email is probably spotty in Guatemala. What has been

others experiences in response time? :confused:

 

Thanks in advance! :)

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Have been trying to contact too, with emails and via the website contact, but no response. There is an error message coming up on on booking form - perhaps not there any more?

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I don't know the reason for this but I do know he spends a good amount of time here in the US & I think he does it during the summer. Maybe he's up here & not checking his email? I hope he gets back w/ you soon.

 

Just so you know, in case you're trying to reserve spots, we did not book ahead but were able to book at the pier w/ no problem.

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Hello All:

 

I had sent an e-mail to Go For Gus about a week or so ago and did receive a reply last night with the details of the itinerary and how to book.

 

Matt

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I sent a message via his website last week - no response. Today I sent him and emailed and it bounced back with an error message. Any suggestions?

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I sent a message via his website last week - no response. Today I sent him and emailed and it bounced back with an error message. Any suggestions?

 

Hey Jackie and Jim,

 

Still no luck here! I sent another email yesterday and still not reply.

I hope he is ok - everyone has such nice things to say about him.

 

I'm going to try another tactic here on the board and see if some other members have the answers I wanted from Gus. Wish me luck! :)

 

Then I will decide what to do when I arrive and if he is available.

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Let us know if you hear from him. we are going around Christmas time and want to do the humanitarian tour, but only if the schools are open, so that's why we really want to speak with him before making plans...

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Let us know if you hear from him. we are going around Christmas time and want to do the humanitarian tour, but only if the schools are open, so that's why we really want to speak with him before making plans...

 

Just an FYI - We were there over Easter break '09 & their schools were not open BUT there were many kids who knew ahead of time that we were coming & showed up. Not sure if they'd come around over the Christmas holidays but wanted to let you know that they did over Easter.

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Let us know if you hear from him. we are going around Christmas time and want to do the humanitarian tour, but only if the schools are open, so that's why we really want to speak with him before making plans...

 

I am taking this tour in December. I got a little spooked when I noticed everyone looking for Gus........so I emailed him. He responded within a few hours. This is his response.........

 

The electricity is pretty bad and sometimes I don´t receive the email inquiries. If you have a chance, please answer one of the question from cruisecritic, let everyone know that I have replied to you and that Go With Gus is getting ready for the next Cruise Season.

 

Just FYI the email address I used was eldelfin@turcios.com

Edited by kyminiah

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I am taking this tour in December. I got a little spooked when I noticed everyone looking for Gus........so I emailed him. He responded within a few hours. This is his response.........

 

The electricity is pretty bad and sometimes I don´t receive the email inquiries. If you have a chance, please answer one of the question from cruisecritic, let everyone know that I have replied to you and that Go With Gus is getting ready for the next Cruise Season.

 

Just FYI the email address I used was eldelfin@turcios.com

 

Many thanks! I have now sent a note to this email addy.

 

I was using GowithGus@turcios.com.

 

When will you be there in December? We will arrive on December 2 via NCL Spirit! :)

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Many thanks! I have now sent a note to this email addy.

 

I was using GowithGus@turcios.com.

 

When will you be there in December? We will arrive on December 2 via NCL Spirit! :)

 

Your very welcome.........our day will be December 16th.......cant wait!!

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Many thanks! I have now sent a note to this email addy.

 

I was using GowithGus@turcios.com.

 

When will you be there in December? We will arrive on December 2 via NCL Spirit! :)

 

Did Gus get in contact with you? He called me and then sent his personal email gwg.gturcios@gmail.com what great customer service. He assures that all will be taken care of.

kyminiah

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Did Gus get in contact with you? He called me and then sent his personal email gwg.gturcios@gmail.com what great customer service. He assures that all will be taken care of.

kyminiah

 

Hello,

 

No - I still have not heard from Gus. I do not blame him I blame cyberspace and lack of connectivity is some areas of the world.

 

Do you think I should try this email address as well?

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Hello,

 

No - I still have not heard from Gus. I do not blame him I blame cyberspace and lack of connectivity is some areas of the world.

 

Do you think I should try this email address as well?

 

Yes of course. I asked him if he got an email and he said no. The email I posted today is his personal and not the hotel. Funny, when we were talking on the phone the power went out and that was the end of the conversation. That is why he emailed me, to say sorry and to give a different email.

Good luck, he is expecting your email.

kyminiah

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Yes of course. I asked him if he got an email and he said no. The email I posted today is his personal and not the hotel. Funny, when we were talking on the phone the power went out and that was the end of the conversation. That is why he emailed me, to say sorry and to give a different email.

Good luck, he is expecting your email.

kyminiah

 

Ok - thanks again! I just sent the email. I will post the outcome. :)

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Hello:

 

I heard back from Gus on Monday with the details of Humanitarian Tour and the address to send a deposit.

 

I replied that I amiled the check, and he replied immediately.

 

My wife and I have travelled extensively and I have every confidence in Gus.

 

We will be with him on 11/13.

 

Matt

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Hello:

 

I heard back from Gus on Monday with the details of Humanitarian Tour and the address to send a deposit.

 

I replied that I amiled the check, and he replied immediately.

 

My wife and I have travelled extensively and I have every confidence in Gus.

 

We will be with him on 11/13.

 

Matt

 

Monday must have been a good power day....it has not been very consistant for Gus. Have a wonderful cruise.

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Monday must have been a good power day....it has not been very consistant for Gus. Have a wonderful cruise.

 

And Wednesday and Thursday! ;)

 

I have been corresponding with Gus the last couple of days.

He asked me to share this email addy as it seems to be where he can be reached! :D

 

gwg.gturcios@gmail.com

 

Thanks again kyminiah! :)

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And Wednesday and Thursday! ;)

 

I have been corresponding with Gus the last couple of days.

He asked me to share this email addy as it seems to be where he can be reached! :D

 

gwg.gturcios@gmail.com

 

Thanks again kyminiah! :)

 

Your welcome!!:)

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Who is Gus and what tour are you booking? Sorry, I'm new to all this but I did read something somewhere about a tour where you meet with the children. Can someone please explain? I need to find something to do in Guatemala. Thank you.:)

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Who is Gus and what tour are you booking? Sorry, I'm new to all this but I did read something somewhere about a tour where you meet with the children. Can someone please explain? I need to find something to do in Guatemala. Thank you.:)

Click here for his site: http://www.gowithgustours.com/index.htm

 

The tour info is here: http://www.gowithgustours.com/puerto_santo_tomas.htm

 

Please note the Sticky post above titled *Important: Generosity of Cruise Critic Members Regarding Donations at http://boards.cruisecritic.com/showthread.php?t=803941.

 

Basically, soliciting donations or discussion of bringing/passing out supplies, donations not allowed on any of the Cruise Critic forums.

Kat 110105_emYA42_prv.gif

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Thank you, Kat. But did I do something wrong?

You are most welcome!

 

No, you did not do anything wrong.

 

However, from experience not all our members remember the information in the Sticky. Replies are made that have to be removed. Just trying to "nip it in the bud" with a friendly reminder to all reading your post.

Kat 070106YA43_prv.gif

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I have also e mailed him and sent a message through his web site with no reply yet.Is he always at the pier to meet all ships ? I really want to take his humanitarian tour

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Hmm. I think you should try again. From reading this forum it seems the internet does not always work in Guatamala.

 

Read this post:

 

I am taking this tour in December. I got a little spooked when I noticed everyone looking for Gus........so I emailed him. He responded within a few hours. This is his response.........

 

The electricity is pretty bad and sometimes I don´t receive the email inquiries. If you have a chance, please answer one of the question from cruisecritic, let everyone know that I have replied to you and that Go With Gus is getting ready for the next Cruise Season.

 

Just FYI the email address I used was eldelfin@turcios.com

 

I hope you hear from him. I also used another email that he responded to. I will have to see if I can find that. But I think he prefers the one above.

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Great! Let us know how you make out!
I heard back from him, he wants a 50% deposit by check or money order, I don't like that. other tour operators take 20% or so by credit card. can I get him on the pier ?

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Yes, you can book on the pier. I booked with him and sent the deposit because I wanted him to be our guide! He said he will only guarantee that he will be our guide if we prepay our deposit. He is very well known and is respected in Guatemala. It's up to you. I read so many great things about his tour and nothing negative so I know he will take good care of us.

 

I wanted to make sure I was reserved on this tour because I really wanted to do it. I figured, if you wait to book at the pier they may be booked up and may miss this opportunity. At least now, I know I am booked and will have Gus for our guide and not anyone else. But I am a planner and like to have all my "ducks in a row" so I can sit back and relax on my cruise.

 

Hope that helps. Just my opinion. You do what you feel is best for you.;)

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I heard back from him, he wants a 50% deposit by check or money order, I don't like that. other tour operators take 20% or so by credit card. can I get him on the pier ?

 

I felt the same way - didn't want to put ANY money down & wanted to leave our options open in case we changed our minds. So we did that ... waited until we got to the pier. He was there & had space & so we paid at the pier. I think you'd be safe to take that risk, especially if you get off early & go straight to his booth; they don't leave right away. We didn't hurry to get off & even hestitated once we were there, but we still got on his tour.

 

But there really aren't any guarantees he will personally be your guide. When we were there, there were 2 of his boats doing the Humanitarian Tour. He was on our boat & the other, smaller boat was behind us. We stopped in the same places so, yes, he was speaking to all of us at those times. He also had the other boat pull up next to ours so they could hear what he was saying a couple of times. But he might not be on your actual boat.

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To the poster who is going at Christmas, the schools will not be open. School was closed already for holidays when we were there in early December (not with Gus), but there were students around, mostly working off their tuition fees by doing maintenance on the school. Worth it anyways, believe me.

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Gus is a SUPER guy! He and his wife make you feel like an old friend coming back for a visit. DW and I toured with him this past April and it is one of our favorite memories. The country is beautiful and the people were warm and welcoming everywhere we went. The visit to the school was beyond words. We enjoyed every minute of it, the boat ride up the coast to Livingston, going to the school and meeting the kids, riding upriver to see local homes, a hot spring, and a cave. The meal we had after returning to Livingston was great along with a nice view of the harbor area, a local band performing for us and finally walking through Livingston's streets and seeing the town was a true joy. You can feel completely safe with Gus, both in regards to the tour and with respect to any deposit you are required to put down. In my book Gus is what a tour operator should be!

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I sent an email to his hotel a couple of weeks ago to see what they charge to stay there. We were thinking about staying there for vacation. We really loved it there. We also dive and it is not far to go to Belize to dive. But we have not heard anything back yet. I guess I will try again.

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