I have booked a cruise for this July but unfortunately it coincides with my daughter’s graduation week and I have no option but to cancel. I have booked on an early saver fare so no option to change the date or claim on travel insurance. At this stage I have only paid my deposit but it is quite a hefty one - £413 to be precise. I have reconciled myself to the fact that I will lose this but my problem is that the travel agent has told me that to cancel they require a written request together with