I would say the writing is on the wall. Between the delays with refunds and commissions, and now two ships going into extended layup, I would say the company is money strapped and probably hanging on by a thread.
I think they got greedy and over extended themselves. Instead of focusing on what they do best (American river cruising), they decided to also become an expedition cruise line and even moved their headquarters to Fort Lauderdale. Seems to have failed miserably and might