The same thing was said when they added the 2nd port in Cozumel. Now, nobody even notices. The NCL Hawaiian ships don't port in any downtowns or beaches, except for the tender into Kona. The complainers are the people who want to get off the ship and be surrounded by crap to purchase, like in the Caribbean. Hawaii and Alaska aren't like that - they are excursion-heavy cruises. Even if the Bliss has 3000 on excursions and 1000 complainers on a shuttle bus to downtown, it is still counted as a win for NCL. The complainers come on CC because "someone moved their cheese." Change is hard for people that are set in their ways about what a cruise port should look like. Ketchikan is LOVING the fact that the bulk of NCL pax are leaving from Ward Cove for excursions, hiking, etc., because the city still benefits from those excursion dollars and jobs created in Ward Cove.