I used Westpac Platinum Card free travel insurance for a recent South Pacific cruise. Never again. I'd already registered for travel insurance & had a "Letter of Eligibility" from the insurance provider. However, I became seriously ill, then found out we had to provide heaps of documents to prove we had paid for the cruise with the credit card, passport photos, Release of Information authorisation, etc Like this -
To confirm that you have met eligibility criteria and activated your insurance cover please provide the following:
· Your Credit Card Statement showing your full name, address and the first 6 and last 4 digits of the credit card number
· Flight itinerary which confirms the dates that you departed and returned to Australia
· Tax Invoice or Receipt for travel arrangements showing the last 4 digits of your credit card
· Contact details for your travel agent if you wish for us to contact them on your behalf to confirm this information
· Flight itinerary for all travellers on the policy
· Passports
This OK when you have a minor heath issue & can remain onboard, then do the insurance claim when you get home. In my case, I was in a third world hospital for one night, before a medi flight back to an Australian hospital. I'm fairly sure if I had had an insurance policy direct with the company, this would have avoided the local hospital - where I've picked up some antibiotic resistant bacteria (CPE).
So for me, no more free card travel insurance for international travel.