Jawwdoc

We will be arriving at the Venice port at 8:00 am on NCL Star, July 7th, 2019.  We have a flight from Venice (Marco Polo) to London that departs at 11:30 am.  We are staying in a suite and it sounds like we will be allowed to disembark ahead of the crowds.  For those familiar with the disembarkation, transport to VCE and the check-in at VCE, is 3.5 hours a sufficient amount of time to make the flight?  We haven’t booked airport transportation yet but we will probably book a private shuttle to expedite the airport transfer.  We were also considering doing the walk off with our luggage, again to save time during disembarkation.  Thoughts, comments and suggestions welcome.  Thanks. 

Thanks to everyone who replied.  Here is the precise language regarding the concierge service directly from the NCL website. 

With one quick phone call or email, you can arrange for a variety of special requests which will be handled before you even arrive on board the ship!  Would you like a special pillow, or perhaps you’re a fan of chamomile tea?  No problem.  Maybe you only drink milk with your coffee?  If so, they’ll have a pitcher of milk waiting in your mini-fridge.  Perhaps you’d like to start off your first sea day with a massage and facial at the cruise spa… they’ll arrange that, or specialty dining reservations, shore excursions, and more!  

When I read the paragraph above it certainly seemed to me that the concierge would be able to arrange shore excursions (they can't or won't).  Along those lines, it didn't seem unreasonable to expect that "and more" to possibly include arranging a private airport transfer, again the concierge can't or won't help with that either. A certain type of pillow or a cup of tea can be arranged very close to a cruise departure, however, waiting until we are on board to book a shore excursion during the peak summer season seems like a bad plan.  Alas, it seems that we are on our own with regard to advance planning.

Cheers

We have booked a family penthouse suite with concierge "services".  When I called to have the concierge book a private airport transfer from the port in Venice to Marco Polo, I  was advised that the concierge could assist with choice of pillows (feather, memory foam etc) and beverages (water, juice etc) but they were unable to assist with airport transfers or shore excursions.  This is very disappointing and not what I expected when we booked a suite.  Any advice on booking a private airport transfer would be much appreciated.