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On 7/28/2023 at 3:24 PM, roobqn said:

It was in my list of possible upgrades/ ad ons.  I did this online.

 

Thank you! 

On 7/29/2023 at 9:58 AM, DrUrsula said:

I booked yesterday for March 2024. The app siad to "come back" so I did it online at the website. Might have been a glitch!

We called twice and used online chat. First they said it was too early (125 days out) then said they can’t book it, but don’t know why, possibly sold out. I’ll keep checking, but frustrating to be told wrong information 3x

roobqnCould you share how you did this? We are at  120 days and it’s not available online or on the app. We are Club Balcony, so should have been able to book at 125, but when I called they said we can book at 120. We are at 120 and online chat informed me it’s not available until 21 days before. 
 

The message online/app said Too Early to Book, Check Back 7/28/23.

Now it says Not Available to Book. Please check back later or once on board.

@roobqnCould you share how you did this? We are at  120 days and it’s not available online or on the app. We are Club Balcony, so should have been able to book at 125, but when I called they said we can book at 120. We are at 120 and online chat informed me it’s not available until 21 days before. 

As noted above, it is definitive and final, sorry, it's perhaps not the answer you are hoping for but it is spelled out in writing in the FAQ, link directly on the Upgrade "How It Works" page -

No, once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable.

https://www.ncl.com/content/upgrade-advantage-faq

Your credit card has been charged (refer to FAQ for details) ... all these are part of the terms & conditions. Could've changed your mind during the past week while is was still pending to cancel, change or raise the bids, etc. but now that it's "processing" and/or "upgraded" with the newly assigned GTY stateroom ...

Thanks! We had placed bids on a few offers, I’m happy one of them was accepted!

Sorry if I have missed the answer to this in the thread... we are taking our first NCL cruise next month and are new to the bidding process. We were invited to bid last week and bid on 3 different upgrades. Today, we received notification that one of them was accepted😀 however, we have since decided that we would really like this be of the other upgrades offered in the bidding process. Are we able to go back and increase our bid for the other upgrades and still be considered for those, or is the bidding process over once one of our bids in accepted?