Cruzbear24

14 minutes ago, By The Bay said:

Which cruise company, may I ask? Did you book direct or through a TA? Just checked my CC and no credit. I requested a refund on the 14th March.

Booked direct with Royal Caribbean. 

Just an update: we received our refund into the credit card overnight. Came in 5 payments but all added up to the full amount we paid. So relieved.  We requested the refund on 15th March so it took 60 days.

Requested refund on 14th March for a 23rd March cancelled sailing. No apology email, no refund yet 😥

Thank you all. I have been following the refund threads on the Royal forum but it seems to be all Americans that are receiving refunds. I just wondered if any Aussies had seen theirs yet.

Are any Aussies getting their requested cruise refunds yet? Our March 23rd Ovation cruise was cancelled by RCI mid March, I requested a full refund within hours of notification but have heard nothing since. 

Thanks Leigh.

Meant to post this in Aus & NZ forum so please ignore. Don't know how to delete a post, sorry.

Sailing on Ovation in 3 weeks and thought I would put some OBC on the room account. Could somebody remind me of the phone steps to take and does anybody know what the current rate is?

Thanks.

Sailing on Ovation in 3 weeks and thought I would put some OBC on the room account. Could somebody remind me of the phone steps to take to purchase and does anybody know what that current rate is?

Thanks.

6290 however has a BIG balcony.

I would go for 7294. If you google that cabin number there is a photo of the balcony view on a deck plan site.

The lifeboat (obstruction) is at the base of the balcony glass but the other two it will be up to the railing.

Who is current CD on Ovation and for how long? We are on the 23rd March sailing. It was Joff on the previous list. Gordon is apparently on Quantum.

Well said Strathnaver. I would be interested to know 2Tack's cruising history to try and understand how he has decided the Captain is incompetent.

Is this just Carnival or ALL ships out of OPT? Going on Ovation in March and was going to take on about 6 bottles to get us started. Did it with no problems about 2 yrs ago. Have rules changed?

She was on our September Sun Princess cruise. The episode has already screened in the UK on Channel 5. A friend who watched it caught a glimpse of us when we docked in Broome. I think SBS screen her series in Australia so we are waiting to see what date it goes to air.

We are on that cruise and live in Perth but no move over offer for us. I wonder what category of cabin they want? (we are in an inside)

If you did a search for the Princess Fleet you would have found that the Sun Princess is the oldest of the 17 ships currently sailing. You can't expect her to be in the shape of a ship launched last year. In general, Princess dumps the old ships on the Australian market.

I've sailed on her several times and I have 2 more booked because I'm on the west coast of Australia and prefer sailing out of Fremantle so I don't have the hassle of flying over to the east. The crew do a great job trying to maintain this ship.

Hi Redeye84, how strict are they with the check in times at Fremantle? We are on the 22/10 to Broome and have read that Aloha deck is 3.30pm check in 😣. We would like to get on about lunchtime if possible.

Hi, I'm trying to determine where the smoking sections are for the Ovation of the Seas on the lower decks? I've read that there might be smoking on the walk area/seating on the 5 deck on the starboard side in between areas for the life boats?

There is a YouTube video called "Ovation of the Seas cabin 6682 - the worst cabin on the ship" which is above the area, so it will give you an idea what it looks like.

If we could get Graham on this September's Radiance Trans-Pacific that would top it off. He was fantastic when he did the last Rhapsody cruise to/from Sydney.

 

Sent from my SM-G935F using Forums mobile app

I think he is back on Explorer for a fill in.

If it is the Southbound Alaska & Hubbard Glacier 7 nights, then it is showing ok on the RCI Australian site.

we are staying at north sydney harbourview hotel....yes it is on the other side of the bay but the rooms are large with views of the harbour...it is near shops....they have a cruise package which includes room, breakfast and a shuttle ride to the pier on the day of your cruise.....it is so much cheaper than staying near the pier

I looked on their website specifically for the cruise package but couldn't find any mention of it.

I've pretty much stayed at all the hotels in walking distance to the terminal - Mariott, Shangri-la, Four seasons, Intercontinental. I've even stayed at your Sir Stamford (I liked it there, it reminded me of old English hotels in London). These are at the pricier end. For a good bang for the buck, we stayed recently at the Rendezvous Sydney Rocks. Good value for money, nice pool and sauna area. Only round the corner from the terminal. Only problem is they don't have a dining room, so no breakfast there (not a problem for us, as we're eating once on board).

We have stayed several times at Rendezvous the Rocks. They used to do breakfast but last time the restaurant was closed for refurbishment. We were sent to the cafe down the road. We are booked again for April but will do our own breakfast in the kitchenette this time. The rooms were a little tired but the location is the drawcard for us. :)

We had exactly the same experience with RCCL, our preferences are the same as yours, and they also moved us from a PR room to OV on Deck 2. We screamed blue murder, we asked if we had to accept an upgrade and they replied no. We then demanded our original room back. They told us they had already allocated it to someone else. We were then put onto a supervisor who eventually rang us back and offered us a balcony cabin which we happily accepted.

Would have loved a balcony but we ended up back in a promenade cabin on deck 6 above the cafe (so 2 decks below our original). We still had a great time but just a stressful start.

Good to know it's still there. Have booked a family cruise in 2018 on Ovation with all rooms close by. Am now going to log into profile and check options as we have chosen a balcony room with a large balcony.

Although the children in insides might hope for an upgrade!

We booked a deck 8 Promenade stateroom on Explorer and set our upgrade preference to: "will accept an upgrade but not to a deck lower than already booked".

12 hrs before we left Perth for Sydney we noticed we had been moved to an Oceanview on deck 2!!!. We had to wait until we boarded to sort it out. An email to RCI post cruise confirmed they concidered it an upgrade but admitted they didn't take notice of our preference. It is now set to NO upgrade.

Correct.