parmus

1 hour ago, travelingfarmgirl said:

We received the email yesterday also. Refund requested 23 March for a cancelled cruise that was to start 22 March. The email said to allow 7 to 10 business days for the refund to fully process.

I just received my email Yesterday that my refund would be credited.  Glad to see the funds are starting to roll back to people. I had also filed a claim with my credit card company last week and was suspicious of the timing.  At the very least it appears NCL stuck to their word of a refund in 90 days.  I know that’s a ridiculous timeframe but given the unprecedented times we’re in I’ll cut them some slack. My husband is small business and we went through hell getting his PPP so I’m a little more sympathetic to the frustrations experienced by our unemployment system, the PPP, airlines financial situations, etc.  have a great day everyone! 👍

So our 3/22 cruise was cancelled by NCL.  I have the cruise rewards logged into my NCL account appropriately for the amount we paid + 25% (which was the deal).  However, I have requested a refund online and obviously am still within the 90 days.  Will this FCC go away once they issue the refund?  I'm guessing they just dumped FCC into everyone's account and will filter out the refunds later.  It's mindboggling how many email blasts I'm getting to use my FCC.  Anyone?

Love it!

https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

the numbers are staggering -- daily......  take a look at the chart in the bottom right corner and take a look at the daily cases worldwide.  It's coming our way.....while I'm not afraid, I am being diligent.  Let's not think this is a big inconvenience.  I am concerned for my in-laws who are in their 80s and 90s.  The more we hunker down, the less dramatic it will be.

48 minutes ago, Ronaldo807 said:

 

Where did you find the form? The email we got says that they won't start until March 23. 

Ditto -- both the email and the rep on the phone said it wouldn't be available until March 23.  Can you attach a link?  As a separate inquiry -- my understanding was the refund would be in the form paid....so if they credit our credit card, we then have to request a check from the CC company?

5 minutes ago, Chesneygirl said:

https://www.globenewswire.com/news-release/2020/03/13/2000512/0/en/Norwegian-Cruise-Line-Holdings-Ltd-Announces-Voluntary-Suspension-of-Voyages.html

Hallelujah 

1 minute ago, parmus said:

3/22 and it came from shorex 

I have to edit my post.  It was one excursion and the email offered other available excursions.  I did not try to book a new one 🙄

3 minutes ago, NCteacherlovescruising said:

 

I have a cruise scheduled for April 8 and haven’t received an email. When is your cruise?

3/22 and it came from shorex 

12 minutes ago, marktwothousand said:

Let’s all relax till we hear. Their systems are probably overloaded like the stock markets and might just temporarily be down 

See my post #37

5 minutes ago, JandC_Cruising said:

I did my daily look-up on the 3/22 sailing at lunch to count open cabins again.

 Occupancy is now at 61%.  Over 690 open cabins (200 more than yesterday).

But as we're all seeing, NCL has suspended March bookings despite plenty of open cabins.  

 

 

I’m glad you looked elsewhere.  Guessing they’ve stopped everything owning the prez conference  I just got an email that my Excursions have been cancelled

Just looked at my sailing 3/22. Joy Mexican riviera.  Every category sold out

22 minutes ago, blcruising said:

I imagine Trump will say something similar. It is likely NCL will be forced to cease operations at some point. As testing starts in the US, numbers will increase quickly.

Today’s numbers are already blowing up. 9k worldwide.  The daily high was 15k on Feb 13.  US is spiking as well

2 minutes ago, kaprin02 said:

If they start doing that, people will catch on in a hurry. If I “know” that NCL is going to cancel my cruise less than 48 hours out, and therefore will offer me a cash refund or 150% FCC, why would I cancel ahead of time for only 100% FCC??

Agreed everyone should be watching this closely, but it’s the unknown.  Sure I’ll watch it to see.  Today’s cancellations could be very telling.  I’ve got this weekend to spin the wheel of risk and see what happens with this Sunday’s sailing of the joy. 

So since this announcement came after the 48 hour window to cancel for FCC it really only applies to people who were still willing to risk going.  Less refunds out of their pockets.  My guess every single cruise will be cancelled AFTER the 48 hour window expires. Sucks for me because I will cancel next At the 48 hour window and only get FCC and I’m sure THEY will cancel our cruise on that Friday—no refund for me. I’m also sailing Mexico and they don’t seem to have the risks at the ports yet so why would NCL cancel until absolutely necessary

20 minutes ago, kmchisholm said:

How far in advance were the cruises cancelled - 48 hrs or more?  If not, then they’re just playing a game of chicken as a good number of people probably cancelled and took the 100% FCC.  If they had waiting (or NCI cancelled earlier) they could have gotten a larger credit or their money back. 

Bingo. Every cruise will get cancelled on an individual basis after the 48 hour window passes.  Less refunds. More money being held

I wasn’t on these boards in 2009 when H1N1 went pandemic.  Does anyone have any recall about what was happening then?  Did they have an opportunity to learn from mistakes?  I was taking my cruise up until 2 days ago.  I’m holding on to my 48 hours and will cancel next Wednesday.  Hoping for NCL to follow suit of Princess. Too much has been happening in my state and specifically the county I’m in. I won’t risk it.  Not for me or not for anyone else on my cruise.  My guess is NCL is waiting until everything is aligned for them financially before they cancel cruises 

54 minutes ago, egcruise said:

Currently on the ship, and my thoughts are “meh” this won’t go down as my favorite cruise by far. They’re Implementing new procedures as they go, the buffet for example you can’t get what you want, and staff has to serve you. 
 

It’s not too bad, but it’s a little nerve racking.

 

Hoping NCL cancels all cruises soon. We decided to bail and cruise during happier times. We’ll still wait until the 48 hour mark hoping for them to cancel. It’s getting real stateside.....

For me it’s about my own personal feelings of social responsibility. I do not think think I am a risk but I don’t know.  We have to get a handle on this within our borders. I don’t want to cancel but for me, right now, it’s the right thing to do.  I will not chastise anyone who chooses to go. That is their decision based on their circumstances.  This is what makes America great.  Gather your facts and make an informed decision FOR YOU. I don’t think most people are being cavilier about this.  At least I hope not. 

Sadly the choice was made by -not me- to cancel our 3/22 cruise on the Joy -Mexican Riviera. I’m sad, disappointed about the timing of this, but ultimately it’s the right thing to do.  Going to wait it out since so much has evolved just today.  Maybe all cruises will suspend their sailings and we’ll get a refund vs the current FCC.

That ought to help with personal space issues 

27 minutes ago, JandC_Cruising said:

Yes!  I did this morning over coffee and was just about to report.😉

The vacancies went up to 314 cabins this morning:

Havens - 14

Concierge - 16

Mini-Suites - 47

Balconies - 129

Oceanview -  38

Inside - 68

That's another 100 cancellations since late yesterday and over 200 since Monday.

Do you know the individual stateroom capacities? I’m guessing I can look that up somewhere.  Overall meaning what percent full is the joy right now based on availability. 

21 hours ago, JandC_Cruising said:

Well I just re-visited our 3/22 Joy sailing and there were 110 open cabins yesterday and 216 open at this point of the day.

I kept checking to be sure I was looking at the correct sailing, thinking I must be doing something wrong. 

At first I thought all the open insides were because they were upgrading to open balconies, but by the time I finished, I realized that was not the case.  Virtually all cabin types increased in vacancy today.

Open Cabin Stats:  

7 new havens open  (sold out for weeks)

9 Concierge Suites

39 Mini-Suites

82 Balconies

27 Oceanviews

52 Insides

 

Have you tracked for the Joy today?  Curious to see how the numbers have changed.  I imagine it will be very fluid until the 48 hour window. 

12 hours ago, wampuscat7 said:

Scheduled on Joy March 22 from LA to Mexico. On Sunday we were still planning to go. Now we're 50/50. 

As of this morning I reported we were on the Joy same cruise.  Same discussion on Saturday we were all in until tonite.  Now the other couple is waffling.  I can’t figure out what happened between Saturday and today until she mentioned all the media about the Grand Princess and the debarkation and quarantine.   Now we’re waiting until the very end to decide.  Hubs and I may still go if they cancel.  So frustrating.....

3 minutes ago, JandC_Cruising said:

Well I just re-visited our 3/22 Joy sailing and there were 110 open cabins yesterday and 216 open at this point of the day.

I kept checking to be sure I was looking at the correct sailing, thinking I must be doing something wrong. 

At first I thought all the open insides were because they were upgrading to open balconies, but by the time I finished, I realized that was not the case.  Virtually all cabin types increased in vacancy today.

Open Cabin Stats:  

7 new havens open  (sold out for weeks)

9 Concierge Suites

39 Mini-Suites

82 Balconies

27 Oceanviews

52 Insides

 

And my understanding is they only release 15 rooms at a time so there may be others available not showing yet.  This is a blood bath. 

March 22nd - Joy - Mexican Riviera.   We’re still going unless the cruise cancels for lack of passengers, which is my fear......