Sommertime
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Posts posted by Sommertime
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I have left numerous messages for AutoProgreso and have not received any reply. I can't figure out how to call them either.
I hate to wait till we arrive at port to secure our tour but it may wind up coming to this.
I would rather talk to someone and have it all set up prior to arriving.
Where are you - Progreso reps?
Auto Progreso Tour Info- see flyer inside
in Progreso/Merida (Mexico)
Posted
We used AutoProgeso Tour for their Combo Tour on Progreso on Oct 16, 2013. I really do not have anything to compare it to since I have not used another tour company in this area or from the cruise ship.
We we got off the cruise ship we met Guadeloupe who was in a small shop. I wasn't sure we were at the right spot since they were just standing at this shop. When we got there we paid and Guadeloupe said the amount was in Pesos but when converted back to US Dollars would be correct. She told me the conversion rate.
Next we got on one of their buses and rode into Progreso. They definitely could leave a lot earlier since you have to wait around Progreso in a Souvenir area. Once at the Ruins we never walked down to the main ruin and when we got to the Cote we had like 10 min to get in, dry off, and get back to the bus. The tour in the town was not much of a tour but I did like seeing the buildings. Our group split in half and a large portion went to eat with the tour guide. When he did finally return we only had a few minutes to get back to our bus. The whole trip was very rushed. The Driver seemed to get lost at times. Our tour guide seemed more interested in telling us about the businesses that were the same as US - Hooters, Home Depot, McDonalds, etc. I wanted more history, more culture, more time.
Once back in the states I received my charge statement and what AutoProgreso charged us was not what we were quoted. I contacted them several times with them assuring me someone would get back in touch. Finally I contacted my charge company to let them know of the situation.
Be very careful if you pay with a charge card since you will be charged a fee to convert from Pesos to US Dollars and if the conversation rate is different by the time they submit the charge it can be higher apparently. I would suggest paying with Cash to avoid this problem.