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abzee

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Everything posted by abzee

  1. Booking directly always helps as you can speak to them and also raise any concerns. Also they offer BLC discount which others don't. As in my case they realised there was a good difference and offered the OBC. See if possible you can differ the cruise such that you can have this as credit for future and choose the Princess cruise.
  2. I had to plead. I mentioned that I do know the UK and US policy differences, but it's unfair and discriminatory if the difference is high. You ask them to escalate as the agents have lesser powers.
  3. Thanks, everyone. They added $200 OBC to my account for a difference of around £350. Don't get anything if you don't ask.
  4. I checked and the higher class rooms are much pricier ruling out this option at the moment.
  5. Our Deposit is £600 so cancelling and re-booking is not the choice.
  6. Hi I have a Celebrity Booking and it seems before my Final payment there is a reduction in price by around £400. I checked the Terms : https://www.celebritycruises.com/gb/company/customer-support/our-price-promise ( it does not allow price match) and also spoke to Celebrity UK CS and they cannot price match or provide OBC. However, in the US or other regions, they do allow reduction. https://www.celebritycruises.com/int/company/customer-support/best-price-guarantee Any advice on how do I go about it? I feel like discrimination and although paying the equivalent price in USD in GBP. Is there an Ombudsman/ Trade Body specific to Cruises where this can be flagged. Regards
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