Alex5328

Excellent news - thanks Simon. See you next week. Alex

1 hour ago, Simon1902 said:

Bea, yes I will ask the concierge on the Divina the week before and report back, unless I get any joy from the email I sent a couple of days ago.

Alex, it is funny we board in Genoa as well and it is our 20th Anniversary whilst on board (ours is 30th August).

How funny - we're the 28th. See you in a few weeks.

ok - update. After several phonecalls and many emails still not getting anywhere. This is what I've been told so far:-

 - YC is a special package so its not possible to upgrade, its not the premium package;

 - Bea, you were upgraded on a special promotion that is no longer running;

 - Connoiseur drinks are not included for YC and there is no package that is available that will include them; and

 - it will not be possible to upgrade on the ship.

I'm still waiting for the answer to my question as to how it is possible that if I had booked a bella inside I would be able to purchase the premium plus package but not if in the YC. I think I'm about to give up as its wasting too much energy but it just seems mad. Its our 20th anniversary while we are away so it would have been nice to upgrade.

Simon, look forward to meeting you in August (we board in Genoa) - if you get any further with them can you post?

Thanks

aargh - we're on the same Seaview sailing as you Bea and have just been told by MSC uk that it is impossible to upgrade the drinks package in the yacht club. The lady I spoke to even checked with her supervisor. I intend to email Alice and see if I get anywhere.

On a plus note the phone was answered immediately and i wasn't kept waiting for ages.

I'll let you know how I get on.

We've had a similar problem- dates have been consistent but 3 different invoices all with different amounts due. Have paid the amount we know to be correct and Celebrity agrees is correct but still a bit nervous about the £200 the latest invoice says is outstanding. According to the people we've spoken to at Celebrity they're merging two different systems and it's causing confusion with invoices and final payments but if you actually get to speak to someone they do know what's going on, it's just the documentation they're sending out that's incorrect. Our final payment date is tomorrow- I'll post if there are any further problems!

It simply isn't true that the speciality restaurants were adult only until recently. Only Murano had an age restriction which was 12 plus. This changed 2 years ago when a children's menu was introduced in Murano. All of the others have been family friendly for the six years we have been cruising with Celebrity.

Hi

We've dined with our daughter at all the s class speciality restaurants. I think she was 4 the first time we used them. It's definitely got better over the last couple of years. They all now have children's menus - even murano - which are really good, although they are free to order off the main menu if they so wish. Our daughter loves both qsine and the lawn club grill. The "theatre" aspect of both keeps them occupied. A meal will take a couple of hours but it's only a bit longer than the MDR. We've never had a problem but she was well used to eating in restaurants on land beforehand.

We did it in August on the Reflection. Yes $29 per person but Sushi on 5 wasn't included. The Porch was open for lunch every day though and on sea days and an afternoon port call the other specialities opened for lunch. Well worth the cost - on our cruise it was much less than upgrading to Aqua to use Blu.