cruiserzzzzz

I feel the need to voice my concern and displeasure with this transportation company. They not only left us waiting on arrival while they sorted out other runs they had but lied regarding the booking and said we never requested car seats for 2 children under the age of 3 yrs of age. They had the cvar seats for us on the way down and told me we did not have them which was not true. At the end of the cruise, the driver arrived, late and did not have the car seats. They actually drove away and the owner said to me on the phone that he knew I was trouble when I booked........the conversation on booking was him telling me the times(which seemed to be in line with the other runs he was doing that morning) me requesting the car seats and giving him my credit card information for which he refuses to refund us after not bringing us back to the airport.

After they left our large group stranded, we spoke to other shuttle services who told us they have a bad reputation, change their name often and have been in trouble with the Orlando Port Authority.

Although the last thread was posted eons ago, I feel the need to voice my concern and displeasure with this transportation company. Note, they not only left us waiting on arrival while they sorted out other runs they had but lied regarding the booking and said we never requested car seats for 2 children under the age of 3 yrs of age. At the end of the cruise, the driver arrived, late and did not have the car seats. They actually drove away and the owner said to me on the phone that he knew I was trouble when I booked........the conversation on booking was him telling me the times, me requesting the car seats and giving him my credit card information for which he refuses to refund us after not bringing us back to the airport.

By the way, he charged us $412.00 cdn..........