kwaag

Yours is another in a long string of positive reviews for this shuttle service from 1st time posters (most of whom are never heard from again, making me suspicious that it's actually the drivers doing the posting :mad:) -- are they encouraging passengers to post reviews? :confused:

I just posted a very positive review of Jiffy Jeff's service and I assure you that my post is genuine and I am not them. This is my second post here (1st a review of the Epic) and I may indeed not post again. At the very least not until another cruise, which will be more than a year off.

There are so many reviews that I find it implausable that they would be doing that many themselves. I think they get positive reviews because they're service is unexpectedly good. Do they encourage passengers to post? As many travel services (tours, hotels, Cruiselines and the rest) do, they did ask politely for honest feedback. I don't see anything wrong with that; I'm curious if you do, and why? They did not offer anything in return if that is part of your suspicion. I could as easily assume that your are a competitor, does that seem fair?

Everyone on both of our rides seemed more than satisfied, and I would guess some took the time to post. Check other sources as I did (TripAdvisor, Yelp, etc.) as I did and you'll find similar responses. No offense intended, I simply hope that you and others will at least get some reassurance from my reply.

My wife and I got a good price on a flight into Ft. Lauderdale for a cruise leaving from the port of Miami. After reading several reviews, I googled Jiffy Jeff and sent an e-mail with our itinerary. Jeff called within the day and we made reservations for both ends of the trip. Jeff knew when we were landing and called shortly after, told us where to meet him, and we got right on the van and headed off. Had us and other passengers to the Miami Port in 20 minutes. Dropped everybody off at there appropriate departure point, told them how to get to their ship, and gave instructions to those using his service on their way back to FLL.

We simply called when we were ready to disembark, we knew where to go, but as it happened we could see he and his van from our stateroom's balcony so we waved as he told us to come on down. Once again jumped on the van and headed to FLL making the trip in the same 20 min.

As other have commented, nice roomy, clean Mercedes vans. They communicated quickly and reliably and took care to keep track of, and coordinate all of their passengers. Both ways went without a hitch. It really couldn't have been any better. $15 as opposed to the $30 per person each way that the Cruiselines shuttles charged, and much quicker I'm sure. In our experience, the best deal going and we would highly recommend them.